FEATURE Avaliações 674

Service was good. Everything was good. I got my product in time and intact. I recommend this.

Thank you for allowing me to purchase real Authentic shoes ... Gratitude

Took longer than expected, but it arrived as advertised

When I was purchasing the computer froze up and I didn’t think the purchase went through as soon as I noticed the charge I emailed to cancel the order per the website I was told in the reply email that I couldn’t cancel the order when the website didn’t say anything about that particular shoe not being able to cancel so I thought that was wrong on feature also the shipping took so long to receive I was not happy at all with feature and it’s poor customer service I will not be buying anything from them again and I will make sure anyone I know doesn’t either

Shipping sucks, didn't update for over a week and I still don't have my product yet.

Sneaker drops, and clothing styles I can wear.

I cannot tell you how great Tyler is. He’s one of the friendliest people I’ve ever met as a sales person. I actually consider him a friend. Feature is a huge part of my life.I like to just go there to say hello to all of the people that work there if I am in the area. I cannot tell you how impressed I am about the way everyone handles themselves at the store. I normally shop at the Spring Mountain store, but I’m very familiar with all of the people that work at the Wynn. Elisa and Kevin have taken care of me for years before Tyler. If there’s anything I can ever do for you guys just let me know. On a sidenote, I’m very glad that Chase is back.

Excellent company! Package arrived super fast! Shoes were 100% authentic and well packaged. Costumer service was very good as well.

Shipping takes a long time compared to other retail stores.

Always Clutch

I was a little nervous from the reviews. I had a great experience I emailed them about my tracking information they replied in a short matter then later that same day I received my tracking.. so far so good.. and my friend is a repeat customer he has nothing but positive things to say about feature....

I was sent the wrong size after I specified I wanted a 11.5 size for men this was for a gift now I have to return it !

Feature always has great products, prices, and availability of highly sought after items. Their communication and shipping times are great as well!

I have no update regarding the delivery of my sneakers

Don't ship from here as their return policy is misleading in terms of it you're applying coupon codes even ones that auto applied.

I wish I could give negative stars. Anyone who works for this company should be ashamed to work for a scam operation. Buyers beware. While they hide the terms in fine print, anything you buy at this store cannot be refunded. I filed a Better Business Bureau complaint and the company didn't even reply. This is a shady operation and anyone who works there should feel ashamed.

Terrible service and purchase experience, tried to purchase shoes on three occasions. All three were never shipped even though payment was w. Had to request refund, terrible communication and experience

I ordered a pair of shoes at a great price. They were delivered in just a few days and I had hardly any issues. My only complaint is that they didn’t include a recipient name on the package.

I ordered but my package hasn’t arrived yet even after the estimated delivery time. Tracking hasn’t updated, and I’m still waiting for a reply from their support team.

Love this site / brand, the best & most original products!!