The brand as a whole is really cool. Some months ago I tried the green one and honestly I thought it was in competition against my regular Cuba. And the design is tuff. Cuba better though😭🙄😁 Swee... Ver mais
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Veja o que dizem as avaliações
Tried these guys for the first time while I visited Poland – was pleasantly surprised that the Polish make great pouches with fine flavours. Quite strong, however – so keep that in mind and take... Ver mais
Package arrived totaly destroyed,but you admit your quilt and fix it at least. But always time that you need just to send packages since orders been placed is way too slow…at least 8 days just to sen... Ver mais
A empresa respondeu
Very reliable brand with quality products. We order now for many years and so far all service provided was perfect.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our company is dedicated to providing a safer and more conscious approach to nicotine consumption. Our brands are "Ice Cool" and "Stripe". We offer distinct options that cater to individual preferences and lifestyles. Our meticulously designed nicotine pouches not only satisfy cravings efficiently but also aim to transform the culture surrounding nicotine intake.
Informações de contato
Humanska, 8, 00789, Warszawa, Polônia
- +48223074509
- info@fedrs.pl
- fedrs.eu
3,7
Bom
42 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality product
The brand as a whole is really cool. Some months ago I tried the green one and honestly I thought it was in competition against my regular Cuba. And the design is tuff. Cuba better though😭🙄😁
Sweet and qualitative product.👍
20 de janeiro de 2026
Avaliação não solicitada
Bestellung kam nicht an
19 de junho de 2025
Resposta de FEDRS
Es tut uns sehr leid für die entstandenen Unannehmlichkeiten.
Leider kam es aufgrund von Feiertagen zu einer Verzögerung beim Versand, und wir haben das Paket etwas später als geplant verschickt.
Wir bedauern sehr, dass wir Sie im Voraus nicht über die mögliche Verspätung informiert haben.
Wir sehen, dass Ihre Bestellung inzwischen zugestellt wurde, und hoffen, dass das Produkt Ihren Erwartungen entspricht.
Vielen Dank für Ihre Geduld und Ihr Verständnis – und nochmals Entschuldigung für die Verzögerung.
— Ihr FEDRS Team
________________________________________________________
We're very sorry for the inconvenience caused.
Unfortunately, the shipping was delayed due to national holidays, and we sent out the package a bit later than planned.
We truly regret not informing you about the potential delay in advance.
We see that your order has already been delivered, and we hope the product meets your expectations.
Thank you for your patience and understanding — and once again, please accept our apologies for the delay.
— The FEDRS Team
Good company
Good company, fast delivery cheap price
Has many sales discount.
Use product 5 years, helps me stop smoke
26 de maio de 2025
Resposta de FEDRS
Thank you so much for your kind words and continued trust over the past 5 years! We're always working to offer fast delivery, fair prices, and good discounts, and it's great to know you're enjoying the benefits.
Too expensive
19 de março de 2025
Resposta de FEDRS
Hi Jimmy, we appreciate your feedback! We strive to offer high-quality products, and our pricing reflects the premium ingredients and careful production process. However, keep an eye out for special offers and discounts! Thanks for sharing your thoughts!
We had a reclamation and fedrs sent us…
We had a reclamation and fedrs sent us a whole new order for free! The service was great!
4 de março de 2025
Resposta de FEDRS
Thank you for your feedback, Georg! We're glad we could resolve your issue quickly and that you're happy with our service. Customer satisfaction is our top priority!
If you write 66mg in the offer
If you write 66mg in the offer, thats wrong! Write 33 per pouch...
15 de março de 2025
Resposta de FEDRS
Thank you for your feedback, Stefan! We appreciate your attention to detail. We will review the information and make any necessary corrections to ensure accuracy. Your input helps us improve!
Package arrived totaly destroyed,but…
Package arrived totaly destroyed,but you admit your quilt and fix it at least. But always time that you need just to send packages since orders been placed is way too slow…at least 8 days just to send it plus 5-6 days to be delivered…very very slow and compared with others sites you are the slowest company ever
13 de fevereiro de 2025
Resposta de FEDRS
Hi Milos, we sincerely apologize for the issue with your package. While we do our best to ensure safe and fast deliveries, unfortunately, occasional shipping damages can happen. We take full responsibility and are glad we could resolve this for you.
Resposta de FEDRS
Thank you, Aleks! We're glad to hear that you're happy with the quality of our product and the delivery time. We always strive to provide the best experience for our customers. Enjoy, and if you ever need anything, we're here for you!
I am very satisfied with my purchase…
I am very satisfied with my purchase from this store. Fast shipping and very good products. I highly recommend it.
30 de janeiro de 2025
Perfect…
Shiping was normal regarding Christmass & New Year holidays. Packing appropriate. Product perfect
24 de dezembro de 2024
perfect
altijd op tijd
product is verslavend
dus je hebt het snel nodig als je geen voorraad mer hebt
25 de dezembro de 2024
Perfect
I got what I bought. Everything is simple and easy. That’s all I want, I will buy there again.
4 de dezembro de 2024
Bestellung nicht angekommen
Die Postleitzahl, welche ich angegeben hab wurde falsch abgetippt (schon auf der Rechnung), wodurch meine 60€ Bestellung nicht geliefert wurde und jetzt nach 2 Wochen warten wieder zurück geschickt wird.
Support antwortet nicht und mein Geld habe ich ebenso noch nicht zurück bekommen.
12 de novembro de 2024
I did get nothing
After week from making the order I didn't get anything apart from the review email. Even on Friday I've written an email, where is my order, but there was no answer.
4 de novembro de 2024
Well
Well, I got product. But one package of pouches got wrong cause I got stronger than I ordered
7 de outubro de 2024
Ich mag die kleine Dinge!
Bin sehr zufrieden! Die Stripe sind einfach top und haben toller Geschmack! Bestelle mir wieder noch mal!
30 de abril de 2024
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