Feefo Avaliações 

911
O TrustScore é 1.5 de um total de 5

1,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

was contacted by feefo on behalf of Halfords to review a recent purchase. I gave the product 4 bars out of 5 in the three categories and this registered as GOOD when I did so. However when I saw... Ver mais

Avaliado com 1 de um total de 5 estrelas

A truly shocking experience. I left a one star review having purchased a car for just over £15k from a company called Fleet Sales Leicester Ltd. There was a mileage discrepancy with the vehicle becaus... Ver mais

Avaliado com 1 de um total de 5 estrelas

We have had the worst experience ever with Feefo, they ripped us the subscription for a year with 0 value provided and we never knew they were charging us as we never agreed on the contract, and they... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Marts 2026 rejste min far og jeg (jeg er i kørestol) med det columbianske flyselskab Avianca fra Catagena til Medellin. Kaptajnen meddelte der var opstået tordenvejr i Medellin og vi måtte melle... Ver mais

Detalhes da empresa

  1. Site de avaliações
  2. Empresa de Comunicação Social

Escrito pela empresa

Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

911 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 34% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,3

Todas as avaliações

(911)

160 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

What a load of rubbish.

What a load of rubbish.
Asked me to do a survey from a recent purchase from Haier. Didn't like my response and told me they didnt publish it. Talk about pander to the people paying you to run the surveys.
I would not trust a review published by them for any future purchases.

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Provide fake reviews

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No longer trustworthy

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I've just had a review of Currys…

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Feefo

Resposta da Feefo

Hi Michael,

Thanks for your feedback. It appears this review relates to your experience with Curry's rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Curry's directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Avaliado com 3 de um total de 5 estrelas

Feefo has a video stuck on my home…

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Feefo

Resposta da Feefo

Hi Mjr,

Thanks for your feedback. It appears this review relates to your experience with Money Supermarket rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Money Supermarket directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Avaliado com 1 de um total de 5 estrelas

Valutazioni falsate...

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

10 de outubro de 2025
Avaliação não solicitada
logotipo da Feefo

Resposta da Feefo

Hi Bruno Fontana,

Thanks for your feedback. It appears this review relates to your experience with EnjoyTravel rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting EnjoyTravel directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Avaliado com 1 de um total de 5 estrelas

Je confirme les avis négatifs

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After making this company aware they…

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

7 de outubro de 2025
Avaliação não solicitada
logotipo da Feefo

Resposta da Feefo

Hi Francis,

Thank you for bringing this to our attention. We understand your frustration regarding your experience and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Because we are an 'Invite-Only' platform, reviews can only be submitted by verified purchasers. This system is specifically designed to prevent business owners from leaving themselves 5-star reviews, as a confirmed transaction is required to trigger a review invitation.

We never delete reviews simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area.

Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments needed for your review. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Avaliado com 1 de um total de 5 estrelas

Heavily biased toward the reviewed…

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FeeFo Reviews are WORTHLESS

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The Hollies St Austell Review

We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Feefo are the worst company that I have…

Feefo are the worst company that I have ever dealt with, they steal money from innocent customers that no longer wish to use their useless service.
Do not use this company , I tried to cancel after one month which is easy with most honest companies but Thiefo forced me to pay £118.80 every month for the remaining 11 months - yes they stole almost £1400.00 from my small company.
I dont know how they can live with all of the one star reviews they get on TRUST Pilot.
Good ridence Thiefo

22 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not trust Feefo ratings

Like many others, I think they are a scam. The pretend to be impartial but they are absolutely on on the side of the consumer. I bought some items with a great Feefo rating only to find out they were a terrible organisation to deal with and their great rating was from a long time ago when they had different owners. I contacted Feefo to tell them that there were no new reviews and all of the old ones were not for the previous owners and did not reflect current performance it they could not have cared less.
Clearly they are only interested in making a profit from the suppliers and have no care for consumer protection.
Do not trust the Feefo ratings.

23 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Why can't I give them zero stars.....

Why can't I give them zero stars on Trustpilot.....:-).... they are absolute cowboys!
I wrote a negative review of a service they asked me to review (Care hire in Portugal) and as it may "hamper their integrations" "unfortunately we were unable to publish your review".... and becasue I took issue with being charged additional charges at the counter as I believe these should be advised when ordering on line I was then advised these go against the "Competitor or pricing comments" guidelines.
My points are factual and I stand over them.
Their approach is to do everything to try to not publish a negative review!

Is there a regulating body fr companies like this and if there is .....these cowboys should be taken to task!

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Possibly a scam

I have a lot of emails from this company and foolishly did ask to review a product but I believe they just want your personal data, a scam really

17 de julho de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais