When trying to pay my loan I find Ferratum’s bank account has been closed so I called all numbers not recognised by telecom Interest is still accruing however. I emailed and have yet to have a res... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I think you make things really easy, once set up its even better. I get contract income as well as salary and its often irregulary paid so this type of solution suits me - although can be more expensi... Ver mais
User friendly, great service, money deposited same day & if you have any questions/issues you would like to talk to them about, they have a great support team. I would recommend Ferratum to anyone wi... Ver mais
It was a complete breeze and pleasure, painless process, friendly staff, impeccable chat service and best of all quick turnaround of approval and money transfer! Top notch service and we now know who... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Ferratum is an international provider of mobile consumer loans. As a pioneer in the field of financial technology and mobile lending, we have expanded our operations to 23 countries since 2005. At Ferratum, our mission is simple – to provide the best, fastest, and most user-friendly lending and banking services available with unsurpassed personal customer service.
Informações de contato
Cnr Anglesea & Nisbet Streets, 3240, Hamilton, Nova Zelândia
- 0800 337 728
- loan@ferratum.co.nz
- ferratum.co.nz
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Never had a problem with this company …
Never had a problem with this company they are very prompt with any calls, emails etc great people
Understanding
You have always helped me out and are convenient to use. It has been hard to manage funds fortnightly as there always seems to be something come up on top of my bills even though you are expensive to use it has helped me immensely and are understanding when I speak with you.
As a regular customer and prompt payer
As a regular customer and prompt payer, I expect to be informed of any changes that Ferratum do. I was not happy to receive a phone call after request for funds, as it was/is not stated in the contract. This is something new??? Also, my expectation of fluent English speakers is A+, nothing worse than not being able to understand someone whilst speaking to them via the phone.
Thanks Ferratum for the hassle free
Thanks Ferratum for the hassle free, instant responses when in need. I would definately recommend you to friends who may need some assistance
I have found the staff at Ferratum to …
I have found the staff at Ferratum to be helpful and friendly. Their loans are paid into my account quickly and I have never had a problem, as I have always paid them back on time.
I love using Ferratum NZ.
Was better without having to recontact …
Was better without having to recontact them to explain what the loan is for. If needed why not make it part of the initial application. Ie.loan, amount, term, pin, reason. Otherwise like that it's quick and easy.
I have always had the best of service …
I have always had the best of service from them
Sometimes they are slow to answer emails
Excellent to deal with
Great to deal with, fast and efficient and have understanding credit departments. I had an issue with making my payment on time and they helped me work out a plan for payback which suited both of us!!
I think they are very good to work …
I think they are very good to work with, however only a little thing that I may mention is that when you've already been on the pay roll or whatever you want to call it, i think it annoying that you still get asked what the loan is for.
I like to think that as long as the customer is paying the money back within the contract or whatever that it shouldn't really matter because you have already approved them before. I do realize that you may need to ask now and then but to ask every time you make a loan, can be annoying.
Over all though really great people to work with i haven't had any other problems or concerns.
Rip offs.......
Would definitely recommend
Great company to deal with. Application process really easy and convenient. Excellent, clear communication. Will continue to use this company in the future.
Very fast and efficient
Very fast and efficient. I recommend Ferratum to everyone
Easy to use friendly staff..always …
Easy to use friendly staff..always ready to help..
Friendly easy process with helpful …
Friendly easy process with helpful staff and the money is in your bank the same day.
Ok but the messages are hard to use
Very quick service
Very quick service. And if for some reason you are unable to repay a loan on time such as what happened to me in curring unforseen medical expenses they were very understanding.They accepted a fair repayment plan till I got on my feet again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








