It was a very exciting cruise from Naxos to Donoussa via Irakleia, Kofonissi with heavy seas. As we left Naxos 2 crew members started an argument and then had a physical fight. I think it was about th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
It was a very exciting cruise from Naxos to Donoussa via Irakleia, Kofonissi with heavy seas. As we left Naxos 2 crew members started an argument and then had a physical fight. I think it was about th... Ver mais
A empresa respondeu
Superfast XI was in good shape and sailed from Patras to Ancona perfectly according schedule. Restaurant, Bar, Service are good, a bit expensive partly. All areas of the Boat were clean comfortable.... Ver mais
A empresa respondeu
It is a bit annoying that you only get the final price after filling out the information for all the passengers. But great that no extra fees are being charged. In general a smooth and simple bookin... Ver mais
A empresa respondeu
The online Ticket has only been submitted after this link about the experience. This link for telling about the experience has come immediately. They even replied to this… so 5 points. fair enou... Ver mais
A empresa respondeu
Escrito pela empresa
5, 25th August Street, 71202, Heraklion Crete, Grécia
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Ferry was over an hour late which made us late for our check in.

Resposta de Ferries.gr - Paleologos Travel
Not on iDeal easy to find and Pay level..
Keep on finding better ways.

Resposta de Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel
The information sent to the email about the departure point was a bit wrong. But I am very pleased that the departure terminal changed the return date, because I had made a mistake when buying tickets online.

Resposta de Ferries.gr - Paleologos Travel
Rather well, I was not sure if I will have the documents on email? In the site says only about SMS..

Resposta de Ferries.gr - Paleologos Travel
I uses Ferries.gr in the past and always a good experience.

Resposta de Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel
It is a bit annoying that you only get the final price after filling out the information for all the passengers.
But great that no extra fees are being charged. In general a smooth and simple booking process.
Also a reason for a missing star: Amex is not accepted and also my Visa Debit Card did not work.

Resposta de Ferries.gr - Paleologos Travel
First of all, no one told us about the delay, so we have been waiting at the pier for almost two hours - on our motorcycles, 3 a.m...cardrivers can sleep in the car....
There were no lounge chairs anywhere, so everyone who had not booked cabine,had to sit somewehere on normal chairs. This is a travel of at least 26 hours!! We decided to stay in the panorama lounge, due to the aircondition we were cold all night long, unfortunately, but it was the only possibility, if you dont have your own tent or matress to sleep on.
All facilities, including the columbus lounge, were closed (cinema, casino, fitness...)
Besides, many of the crew members were extremely unfriendly and seemed to be stressed.
The only thing we can tell positively, was the Restaurant, dishes were super, well tempered and quite ok in price. Also the public toilets were kept very clean during our travel.
We were glad to finally leave the ferry, no one of our group has ever had such negative experience as it was with your company this time.

Resposta de Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel
Easy to acces the site, to find the ferry I need, to complete the forms and to pay. Quick response and email confirmation of the reservation. I hope the trip will be the same quality and journey pleasure

Resposta de Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.