Ferries.gr - Paleologos Travel Avaliações 949

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It was a very exciting cruise from Naxos to Donoussa via Irakleia, Kofonissi with heavy seas. As we left Naxos 2 crew members started an argument and then had a physical fight. I think it was about th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Superfast XI was in good shape and sailed from Patras to Ancona perfectly according schedule. Restaurant, Bar, Service are good, a bit expensive partly. All areas of the Boat were clean comfortable.... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It is a bit annoying that you only get the final price after filling out the information for all the passengers. But great that no extra fees are being charged. In general a smooth and simple bookin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The online Ticket has only been submitted after this link about the experience. This link for telling about the experience has come immediately. They even replied to this… so 5 points. fair enou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Passagens Aéreas
  3. Serviço de Barcas
  4. Agência de turismo

Sobre Ferries.gr - Paleologos Travel

Escrito pela empresa

"Ferries.gr" was created in 1994 and is one of the first platforms to sell, worldwide, the 1st ferry electronic tickets.

Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.

We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.

Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

949 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

The Ferry was over an hour late which…

The Ferry was over an hour late which made us late for our check in.

6 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are very sorry to hear about the significant delay of your ferry and the impact this had on your travel plans. We understand how frustrating this is.

To help clarify, the punctuality of the vessel is under the direct operational management of the ferry company.

UPDATED: We would be grateful if you would consider focusing your review on your experience with our booking service, as this is the part we are responsible for. Thank you for choosing our Travel Agency for your travels!

Avaliado com 5 de um total de 5 estrelas

Fast reservations

7 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our booking system to be very swift; providing an efficient and simple experience is our primary goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 4 de um total de 5 estrelas

It was all good

It was all good

7 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you had a completely positive and trouble-free experience; providing a seamless service is our main goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 3 de um total de 5 estrelas

Not on iDeal easy to find and Pay…

Not on iDeal easy to find and Pay level..
Keep on finding better ways.

4 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We appreciate your valuable feedback regarding the inclusion of iDeal as a payment option. We are continuously evaluating new payment integrations to better serve our international customers. Your encouragement to keep improving is well-received, as we are always committed to enhancing our platform and services. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

Quick and good working

Quick and good working, paypal offer !

6 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our service swift and reliable, and that you appreciated the availability of PayPal as a payment option; providing an efficient and flexible platform is our goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 4 de um total de 5 estrelas

Rhodes - Simi with return

The information sent to the email about the departure point was a bit wrong. But I am very pleased that the departure terminal changed the return date, because I had made a mistake when buying tickets online.

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We appreciate you bringing the issue with the departure point information in Rhodes to our attention.

To clarify, all port and departure data on our site is provided to us directly by the ferry operators. We understand this information can sometimes change, and our team works continuously to verify and correct these details to ensure they are as accurate as possible. Your feedback is very helpful in this process.

We are, however, very pleased to hear that the staff at the departure terminal were able to provide such excellent and flexible assistance in correcting your return date.

Thank you for choosing our travel agency for your travels!

Avaliado com 5 de um total de 5 estrelas

very good service!

5 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you had an excellent experience with our team; providing a high-quality level of support is our main goal. Thank you for choosing our travel agency for your travels!

Avaliado com 5 de um total de 5 estrelas

Quick and easy to book

5 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our reservation process to be both swift and straightforward; providing a simple and efficient experience is our main goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

Their car lenght...

Rather well, I was not sure if I will have the documents on email? In the site says only about SMS..

5 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear your overall experience was positive. To clarify, your booking and e-tickets are always sent to your registered email address; the SMS service is an additional notification tool. Please let us know if you are facing any issues with your booking at info@ferries.gr.
Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

very good experience

I uses Ferries.gr in the past and always a good experience.

4 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

It is wonderful to hear that you are a returning customer and have consistently had a positive time with our service. We deeply appreciate your continued trust. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

The long trip

The long trip, places to choose. Very satisfied

2 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you were very happy with your journey and the wide variety of destinations available on our platform; providing extensive travel options is a key part of our service. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

Perfect way for easy reservation

Easy way of reservation

4 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our booking method to be both superb and straightforward; providing a simple and efficient platform is our main goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 4 de um total de 5 estrelas

It is a bit annoying that you only get…

It is a bit annoying that you only get the final price after filling out the information for all the passengers.
But great that no extra fees are being charged. In general a smooth and simple booking process.
Also a reason for a missing star: Amex is not accepted and also my Visa Debit Card did not work.

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased you found our booking process generally straightforward and appreciated our fee policy. We value your detailed feedback on areas for improvement.

Regarding the information required for a price quote, this is a necessary step as our system needs the details to provide an accurate, real-time price from the ferry companies' official systems. Regarding the payment process, we are concerned to hear your Visa Debit card was not accepted.

Your feedback is essential, and we are working on significant upgrades to our platform that will further improve the user experience soon. Thank you for choosing Ferries.gr for your travels!

Avaliado com 2 de um total de 5 estrelas

Very uncomfortable way of travelling!!

First of all, no one told us about the delay, so we have been waiting at the pier for almost two hours - on our motorcycles, 3 a.m...cardrivers can sleep in the car....
There were no lounge chairs anywhere, so everyone who had not booked cabine,had to sit somewehere on normal chairs. This is a travel of at least 26 hours!! We decided to stay in the panorama lounge, due to the aircondition we were cold all night long, unfortunately, but it was the only possibility, if you dont have your own tent or matress to sleep on.
All facilities, including the columbus lounge, were closed (cinema, casino, fitness...)
Besides, many of the crew members were extremely unfriendly and seemed to be stressed.
The only thing we can tell positively, was the Restaurant, dishes were super, well tempered and quite ok in price. Also the public toilets were kept very clean during our travel.
We were glad to finally leave the ferry, no one of our group has ever had such negative experience as it was with your company this time.

2 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are sincerely sorry to read about the extremely uncomfortable and frustrating journey you experienced. It is completely unacceptable to face such issues, especially the lack of notification about the significant delay.

To help clarify the different services involved, our platform provides the booking service, while the entire on-board experience—including punctuality, notifications, amenities, and crew conduct—is under the direct management and responsibility of the ferry operator.

Your detailed feedback is incredibly valuable, and it would be most effective if shared directly with the ferry company.

UPDATED: We would be very grateful if you would consider focusing your review and rating on your experience with our booking service as Travel Agency, as this is the part we are responsible for. Thank you!

Avaliado com 5 de um total de 5 estrelas

Usor de folosit

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

Ne bucurăm să auzim că ați găsit platforma noastră simplă și directă; scopul nostru este să oferim o experiență prietenoasă pentru utilizator. Vă mulțumim că ați ales Ferries.gr pentru călătoriile dumneavoastră!

Avaliado com 5 de um total de 5 estrelas

Sehr einfache Buchung der Fähre

Sehr einfache Buchung der Fähre

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

Wir freuen uns zu hören, dass Sie unseren Reservierungsvorgang als unkompliziert empfunden haben; unser Ziel ist es, eine simple und benutzerfreundliche Erfahrung zu bieten. Vielen Dank, dass Sie sich für Ferries.gr für Ihre Reisen entschieden haben!

Avaliado com 5 de um total de 5 estrelas

Интуитивният сайт

Интуитивният сайт.

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

Радваме се да чуем, че намирате нашата платформа за лесна за навигация и разбираема; нашата цел е да предоставим просто и ефективно потребителско изживяване. Благодарим ви, че избрахте Ferries.gr за вашите пътувания!

Avaliado com 5 de um total de 5 estrelas

Easy booking

Easy booking process

2 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our reservation method to be straightforward; providing a simple and user-friendly experience is our main goal. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

Easy and useful

Easy to acces the site, to find the ferry I need, to complete the forms and to pay. Quick response and email confirmation of the reservation. I hope the trip will be the same quality and journey pleasure

3 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are very pleased to hear that you found every step of our online process to be straightforward and efficient. We share your hope for an equally high-quality travel experience with our ferry partners and wish you a wonderful journey. Thank you for choosing Ferries.gr for your travels!

Avaliado com 5 de um total de 5 estrelas

User friendly app

Booking on the system was super easy

2 de setembro de 2025
logotipo da Ferries.gr - Paleologos Travel

Resposta de Ferries.gr - Paleologos Travel

We are pleased to hear you found our booking platform to be straightforward and simple to navigate; providing an intuitive experience is a primary goal for us. Thank you for choosing Ferries.gr for your travels!

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