Very easy to place an order, great prices and very speedy tracked delivery. Will definitely shop with them again.
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Veja o que dizem as avaliações
Ordered some crocs which are known for sizing issues. Prompt delivery, however, the crocs were too big but had to pay a fiver to return them. I'm not prepared to order another size and have the potent... Ver mais
Very fast delivery however needed to change size as were too small, even though normal size however they don’t do exchanges. So you have to return, then re order again so too much hassle so will order... Ver mais
A empresa respondeu
I purchased some hush puppies boots through Freeman Willis and Hardy in October. Unfortunately one of the boot soles has collapsed - letting in water. Freeman Willis and Hardy we were quick to reply t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Freeman Hardy & Willis is a British footwear company. Formed in 1875 being named after three of the original directors of the company, the Russian shoe maker William Freeman, Arthur Hardy and Frederick Willis. By the early 1990's stores totalled 540 branches in the United Kingdom. However, Freeman Hardy & Willis now operates exclusively online, stocking a huge range of brands such as Skechers, Hunter and Clarks. At Freeman Hardy & Willis there is something for all of the family with a variety of Women's, Men's & Kids'. Be spoilt for choice with the selection of products ranging from Trainers, Boots & Sandals to Bags, Sunglasses & Clothing. Shop now at fhwbrands.com and receive 15% off your first order when you sign up to emails as well as free saver delivery on orders over £50.
Informações de contato
Units F-G, GL2 4PH, Gloucestershire, Reino Unido
- 01452 886210
- info@fhwbrands.com
- fhwbrands.com
4,0
Muito Bom
212 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 7% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
£3.99 P&P and £4.99 to return because…
£3.99 P&P and £4.99 to return because they were too big.. Won't be buying online from FHW again!
24 de junho de 2026
Avaliação não solicitada
Product as advertised
Product as advertised. Measurement guide very useful. Prompt delivery. Item well packaged and returns details well explained.
Quality of boots seems very good.
25 de maio de 2026
Perfect shopping experience..
Quality footwear, easy to use website, package arrived quickly, couldn't ask for more. Thanks.
25 de maio de 2026
Great pair of skechers trainers
Great pair of skechers trainers, good price, quick delivery, happy customer!
25 de maio de 2026
Would rate them nil if possible
Would rate them nil if possible. Ordered a pair of shoes for a wedding I was attending and paid for next day delivery. Royal mail/parcel force failed to deliver on time for no reason and FHW Brands ignored my email. Rubbish
27 de maio de 2026
Avaliação não solicitada
Fabulous customer care thank you
21 de maio de 2026
Avaliação não solicitada
Great Customer Service
Great customer service with prompt email responses. Great product selection, fast order processing and delivery with Royal Mail. Happy customer!
15 de maio de 2026
Avaliação não solicitada
AWFUL RETURNS
Due to crocs poor sizing (US size shows on sole), I had to return a pair. I was charged for the DPD return and then I had to wait THREE WEEKS for a refund?? I'm still waiting. Disgraceful! I will never shop here again.
2 de abril de 2026
Avaliação não solicitada
No quality control done before sending item
I ordered a pair of Birkenstocks, they arrived with glue on the front and side. They cant have been checked prior to dispatch, disappointing especially as they were £70 (and that was in the sale.) I couldnt do an exchange and had to send the faulty pair back and wait for a refund before ordering again.
24 de abril de 2026
Love these pumps
Love these pumps.
Heavy with fabulous support in the heel and arch area.
25 de abril de 2026
Delivery was quick
25 de abril de 2026
Very quick delivery of Birkenstock…
Very quick delivery of Birkenstock shoes, original ordered direct from Birkenstock but they cancelled my order thankfully 😂 as I paid a fraction of the price and got quicker delivery 🚚. Highly recommend
9 de abril de 2026
Avaliação não solicitada
Speedy delivery and good prices
25 de março de 2026
Excellent product,one happy customer!
The items I wanted were competitively priced on your website so I ordered them from yourselves as they were the cheapest I could find for the exact product I desired. They arrived well within time of the estimated delivery. Product was excellent when received. One happy customer!
28 de março de 2026
Great price
25 de março de 2026
First order with this company and order…
First order with this company and order not received by me.
States delivered on 14.03.2026 and we were away on the 14th and 15th.
Return home and unable to locate the delivery.
Asked neighbours but nothing.
I contacted the company about this and asked for my money back due to non receipt of the order still waiting for a refund!
I will never use this company again nor recommend.
Really bad customer service!
16 de março de 2026
Avaliação não solicitada
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