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Fibreking Avaliações 10

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O TrustScore é 4 de um total de 5

4,0

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Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

10 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

Frist class Service and first class…

Frist class Service and first class products, The gold label Drying Towel and Macrofibre cloths are the best I have ever used, along with the glass cleaning cloths, I emailed James at Fiber king for some advice on some of the products, and got a reply within the hour. I did what he recommended and I got excellent results. I have recommended Fiber King products to my local car and sailing club. the feed back was very good .

28 de março de 2026
Avaliação não solicitada
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Resposta da Fibreking

Thank you so much for your fantastic review!

We’re absolutely delighted to hear that you’re enjoying our Gold Label Drying Towel, microfibre cloths, and glass cleaning cloths. It means a great deal to us that you consider them the best you’ve ever used, that’s exactly what we strive for.

I’ll be sure to pass your kind words on to James as well. We pride ourselves on offering not only first-class products but also first-class service, so it’s wonderful to know that his advice helped you achieve excellent results.

We truly appreciate you recommending Fibreking to your local car and sailing club — that kind of support makes a real difference to a small business like ours. Thank you again for taking the time to share your experience.

We look forward to serving you again soon!

The Fibreking Team

Avaliado com 5 de um total de 5 estrelas

This could be a long review so make…

This could be a long review so make yourself comfortable and crack open a beer...

I'm a keen "hobby" detailer and like keeping my car and family members cars looking their best, I have had Fibreking products before and have always found them to be of really great quality and good value.

I recently ordered a pack of Microfibre Cloths, they were taken to my delivery address and despite someone being in, the courier claimed that there wasn't anyone in and took them to the local post office - I know the postal staff well and they said no package had been taken there for me.

I contacted Fibreking to explain the issue and managed to get through to James who is the business owner. To be clear, I can understand that as a business owner James was in a difficult position here in that he was either going to have to chase the courier or make a loss - after a while on the phone James and I got chatting about life and to say its been a tough year for me would be accurate.

James completely understood and showed something that is lacking these days - Care and Customer Service. The conversation was left with a "leave it with me mate, Ill sort this out for you"

2 days later a package arrived and to my surprise James had not only replaced the lost items but sent me some additions to which was absolutely amazing!! No small thing and to be honest after this year restored some faith that there are still some good people around who are willing to put themselves out and jump in.

James - THANK YOU SO MUCH - Youve no idea what this meant to me.

GREAT PRODUCTS and GREAT CUSTOMER SERVICE

20 de março de 2026
Avaliação não solicitada
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Resposta da Fibreking

Wow, thank you so much for taking the time to share this.

We’re really sorry again for the delivery trouble you experienced—that’s never how we want an order to go. But hearing how the situation was turned around means a great deal to us.

James will be genuinely touched by your words. He always tries to treat people as people first, not just customers, and it’s brilliant to know that came across, especially given everything you’ve been dealing with.

We’re also really glad the replacement (and the extras!) made it safely to you in the end. It’s the least we could do, and we’re thrilled you’re happy with the products.

Thanks again for your continued support and for trusting us with your detailing kit, it truly means a lot. If you ever need anything, you know where we are.

Wishing you all the very best, and here’s to many more spotless cars ahead 🚗✨

Avaliado com 5 de um total de 5 estrelas

Legendary amazing towels and company

This company is so legendary good and amazing people and legendary products, i love the microfibre towels amazing much 😍🤩👑👍🚘✨️🌟🎵💖

Thank you for your amazing service you legendary amazing people😊😍🤩👑👍🚘✨️🌟🎵💖

11 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Fibreking

Thank you for your kind feedback. We truly appreciate your support and are delighted to hear about your positive experience. Your business means a lot to us, and we look forward to serving you again in the future.

Avaliado com 2 de um total de 5 estrelas

Disappointed

As a professional detailer, I’m always on the lookout for high-quality microfibre cloths to replace the ones I currently use. Unfortunately, while these cloths are available in a great range of colours, their performance is extremely disappointing.

They shed lint excessively — not just on glass, but on every surface they touch. I understand that not all cloths are designed specifically for glass, but a detailing cloth should not leave lint behind during general use.

If these were budget cloths, this would be more understandable. However, given that they are marketed and priced as a premium product, the quality simply doesn’t match the premium promise.

Sadly, I wouldn’t recommend these for professional detailing work.

11 de novembro de 2025
Avaliação não solicitada
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Resposta da Fibreking

Hi Karl,

Thank you for taking the time to share your feedback. We’re really sorry to hear that the microfibre cloths didn’t meet your expectations, especially given that you’re using them in a professional detailing environment where performance is critical. To reassure you, we have many professional detailers using our products successfully every day, and we can see that you’ve ordered from us previously, so we’re wondering if this could be an isolated incident.

Linting isn’t something we commonly see when cloths are used on properly prepared surfaces, and abrasive surfaces can sometimes cause damage to microfibre fibres which may lead to linting. Because of this, we’re keen to understand more about your experience and how the cloths were being used.

Glass in particular can sometimes be challenging with higher-pile microfibres, which is why we also offer a dedicated glass cloth designed specifically for that task.

We’d really appreciate the opportunity to look into this further and make things right. If you’re happy to do so, please reach out to our support team at info@fibreking.co.uk with your order details so we can investigate the batch and discuss a suitable resolution.

Warm regards,
The Fibreking Team

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, easy to order, EPIC bundle was a tempting offer that i couldn't refuse. Will look forward to using them. Arrived promptly.👍🙂

17 de janeiro de 2026
Avaliação não solicitada
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Resposta da Fibreking

Thank you for your kind feedback. We truly appreciate your support and are delighted to hear about your positive experience. Your business means a lot to us, and we look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

Brilliant products

Brilliant products, speedy delivery, will be ordering again soon!

21 de novembro de 2025
Avaliação não solicitada
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Resposta da Fibreking

Thank you for your kind feedback. We truly appreciate your support and are delighted to hear about your positive experience. Your business means a lot to us, and we look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

Speedy delivery, very high quality cloths

Speedy delivery, and the cloths are such a high quality, great for my car and around my home. Definitely would buy again.

6 de novembro de 2025
Avaliação não solicitada
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Resposta da Fibreking

Thank you for your kind feedback. We truly appreciate your support and are delighted to hear about your positive experience. Your business means a lot to us, and we look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

Best in the game!

Best in the game!

22 de novembro de 2025
Avaliação não solicitada
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Resposta da Fibreking

Thank you for your kind feedback. We truly appreciate your support and are delighted to hear about your positive experience. Your business means a lot to us, and we look forward to serving you again in the future.

Avaliado com 1 de um total de 5 estrelas

This company has no customer service…

This company has no customer service skills what so ever. I placed an order in error tried to cancel it and they told me it was tough luck, they also promised a discount on another order and refund for postage but guess what they don't bother to get back to you when it's a complaint they are totally rude and bunch of liars

1 de maio de 2025
Avaliação não solicitada

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