Membership plan came with free Telehealth calls and this was such a fantastic option to have. Super quick, have used them a couple times and made me realize it was even a better option than the provid... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
5/5 Stars! Amazing roadside, towed me as many times as I needed when my car broke down due to alternator issues. Unlimited tows and always quick and super helpful, kind staff. Definitely will be recom... Ver mais
A empresa respondeu
Policy paid for towing with just a receipt. Reimbursement for repair require all kinds of extra proof of ownership and they only paid about half of the 30% owed on the bill. That was only $50 more tha... Ver mais
A empresa respondeu
I have not taken advantage of anything in my savers there aren't a lot of options for my demographics. Not really sure why I received a RYRE email I suppose it's just a review bomb campaign. Als... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FIMC is a trusted provider and servicer of membership plans that protect our customers from the most common expenses families encounter. In a perfect world, having a budget would be enough. But real life doesn’t work that way. Unexpected auto, home, family and healthcare events can happen at any time – and insurance doesn’t always cover the costs. Our benefits are designed for the moments when life gets all too real and you need someone to have your back. We’re a safety net that helps pay the expenses you didn’t plan on, so you can get on with the business of living. Whether it’s solutions for your home, auto, or pets we offer comprehensive benefits that can help save you money.
Informações de contato
P.O. Box 1299, 34236, Sarasota, Estados Unidos
- 800-621-5287
- ServiceExperienceCenter@fimc.com
- fimc.com
3,6
Bom
273 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da FIMC
Dear Marlene, Thank you for your kind words! We’re delighted to hear that you had an awesome experience with our service. If you have any other feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
Easy claims submission and prompt turn…
Easy claims submission and prompt turn around. Thank you.
4 de dezembro de 2023
Resposta da FIMC
Adele, Thank you for your feedback! We’re thrilled to hear that you found the claims submission process easy and experienced a prompt turnaround. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
False information given… tow drivers…
False information given… tow drivers are rude
26 de agosto de 2024
Resposta da FIMC
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. We take all reviews seriously and strive to provide accurate information and excellent service. Dear Ketonia, We regret any misinformation you received and encourage you to call us at 800-621-5287 so we can address and correct any inaccuracies. Additionally, we are sorry to hear about your interaction with our tow drivers. This is not the standard of service we aim to provide, and we will investigate this matter and take appropriate action to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future.
Great service
Great service. Easy to use site. Received payment in less than 3 weeks.
7 de junho de 2024
Resposta da FIMC
Shirley, Thank you for your fantastic feedback! We’re delighted to hear that you found our service great and our site easy to use. It’s wonderful to know that you received your payment in less than 3 weeks. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
The service is great and help comes quickly.
The service is always reliable and efficient. The speak politely and everything runs smoothly.
12 de junho de 2024
Resposta da FIMC
TIna, Thank you for your wonderful feedback! We’re thrilled to hear that you find our service great, reliable, and efficient. It’s fantastic to know that help comes quickly and that our team speaks politely, ensuring everything runs smoothly. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Simple and Easy
I received prompt, fast service. The process was simple and easy!
10 de agosto de 2024
Resposta da FIMC
Janae, Thank you for your feedback! We’re delighted to hear that you found the process simple and easy, and that you received prompt, fast service. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Resposta da FIMC
Debbie, Thank you for your feedback! We’re pleased to hear that you experienced a quick turnaround after your submission. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Excellent and own time very helpful…
Excellent and own time very helpful young man.
23 de agosto de 2024
Resposta da FIMC
Sigamone, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and found our service provider very helpful and timely. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
The experience was easy and fast.
21 de agosto de 2024
Resposta da FIMC
David, Thank you for your feedback! We’re thrilled to hear that you found the experience easy and fast. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Resposta da FIMC
Kashem, Thank you for your kind words! We’re thrilled to hear that you always find our service helpful. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Moments in Time
It's always good to know that when you call for help when you least expect it they are ready to help....when we called they were on point with getting the help that we needed....we appreciated the representative keeping in touch with us during the whole process....thank you very much ...
9 de julho de 2024
Resposta da FIMC
Cherie, Thank you for sharing your experience! We’re delighted to hear that our team was ready to help when you needed it most and that they were on point with getting you the assistance required. It’s great to know that our representative kept in touch with you throughout the process. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Pink Hooker came within an hour
Pink Hooker came within an hour. Customer Service helped solve my situation.
28 de agosto de 2024
Resposta da FIMC
Joy, Thank you for your feedback! We’re glad to hear that our service provider arrived within an hour and that our customer service team was able to help solve your situation. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Reimbursement
My towing was good i was in a ditch and tore up my front struts .the struts cost was high labor but I hope I get $250.00 back
Patricia Morgan
740-645-8981
5 de agosto de 2024
Resposta da FIMC
Patricia, Thank you for sharing your experience. I’m glad to hear that the towing service was good, but I’m sorry to hear about the damage to your front struts and the high repair costs. We are showing that you filed the auto repair reimbursement claim, but it was missing documentation. Please contact the claims administrator at 877-354-3873 for the details. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
They lived up to what they…
They lived up to what they said...process was easy, quick and smooth. I have no complaints! They were wonderful!
16 de agosto de 2024
Resposta da FIMC
Matika, Thank you so much for your positive feedback! We’re thrilled to hear that you found the process easy, quick, and smooth, and that you had a wonderful experience with us. Your satisfaction is our top priority. If you ever need any further assistance or have more questions, please don’t hesitate to reach out. We’re here to help!
They are very well at getting you the…
They are very well at getting you the help you need fast and they are very nice about it
29 de janeiro de 2024
Resposta da FIMC
Gary, Thank you for your kind words! We’re happy to hear that you found our service fast and our team friendly. Your satisfaction is our priority, and we’re glad we could assist you effectively. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help
Resposta da FIMC
Maryann, Thank you for your feedback! We’re glad to hear that you find our service reliable and dependable, with quick and easy responses on claims. Your satisfaction is our priority, and we’re here to assist you whenever you need. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Resposta da FIMC
John, Thank you for your feedback! We’re glad to hear that you agree with the efforts made. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Fast assistance and I have help on the way! a sense of…
Fast assistance and I have a sense of security in case of emergency.. recent had two claims that help a lot. Lift service and reimbursement for repair. Thank you.
17 de junho de 2024
Resposta da FIMC
Daniel, Thank you for sharing your experience! We’re glad to hear that you received fast assistance and feel a sense of security in case of emergencies. It’s great to know that our lift service and reimbursement for repair have been helpful to you. Your satisfaction is our priority. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
The delay was my fault I kept…
The delay was my fault I kept neglecting to sign the very bottom line. Once I did that they were very prompt with settling the transaction.
16 de julho de 2024
Resposta da FIMC
Emily, Thank you for sharing your experience! It’s great to hear that once the paperwork was completed, the claim was settled promptly. We appreciate your understanding and are glad we could assist you efficiently. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
Resposta da FIMC
Dear Martha, Thank you for sharing your experience! We’re glad to hear that you learned about what can be reimbursed and what cannot. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
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