Membership plan came with free Telehealth calls and this was such a fantastic option to have. Super quick, have used them a couple times and made me realize it was even a better option than the provid... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
5/5 Stars! Amazing roadside, towed me as many times as I needed when my car broke down due to alternator issues. Unlimited tows and always quick and super helpful, kind staff. Definitely will be recom... Ver mais
A empresa respondeu
Policy paid for towing with just a receipt. Reimbursement for repair require all kinds of extra proof of ownership and they only paid about half of the 30% owed on the bill. That was only $50 more tha... Ver mais
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I have not taken advantage of anything in my savers there aren't a lot of options for my demographics. Not really sure why I received a RYRE email I suppose it's just a review bomb campaign. Als... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FIMC is a trusted provider and servicer of membership plans that protect our customers from the most common expenses families encounter. In a perfect world, having a budget would be enough. But real life doesn’t work that way. Unexpected auto, home, family and healthcare events can happen at any time – and insurance doesn’t always cover the costs. Our benefits are designed for the moments when life gets all too real and you need someone to have your back. We’re a safety net that helps pay the expenses you didn’t plan on, so you can get on with the business of living. Whether it’s solutions for your home, auto, or pets we offer comprehensive benefits that can help save you money.
Informações de contato
P.O. Box 1299, 34236, Sarasota, Estados Unidos
- 800-621-5287
- ServiceExperienceCenter@fimc.com
- fimc.com
3,6
Bom
273 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Timely manner needs more work and…
Timely manner needs more work and better are more tow services
14 de março de 2024
Resposta da FIMC
Hi Conswella, Thank you for sharing your thoughts. We’re here to address any concerns you may have. We’re committed to improving our services, we will look into your feedback and will do everything possible to ensure your next experience exceeds your expectations.
Resposta da FIMC
Thank you, Ashley, for your feedback. It’s wonderful to hear about your experience with our quick response and review process, leading to a swift deposit. We’re glad everything went smoothly for you!
Resposta da FIMC
Susan, Thank you for the 5-star review! We’re delighted to know you found our service and team very pleasant and efficient. Your feedback is greatly appreciated, and we strive to maintain this level of service in all our interactions.
First time using this company
First time using this company. Have had this home/auto company for 6 +- years and have never used it until now. Fast turnaround and great ease in working with them.
12 de abril de 2024
Resposta da FIMC
Marsha, Thank you for your feedback! Your experience with our fast turnaround and ease of interaction is exactly what we strive to provide. Thank you for the 5-star review and your trust in our company!
You came through with what you ascribed…
You came through with what you ascribed to.
15 de janeiro de 2024
Resposta da FIMC
Thank you for your feedback! We’re glad to hear that we met your expectations and delivered on our promises. Please feel free to contact us at 800-621-5287. We're here to help!
Great customer service...id recommend…
Great customer service...id recommend them
31 de outubro de 2023
Resposta da FIMC
Hi Bentley, Thank you for your positive feedback! We’re delighted to hear that you had a great experience. We appreciate you and are here anytime you need assistance, don't hesitate to reach out to us!
Money was deposited timely.
1 de maio de 2024
Resposta da FIMC
Hi Monteria, We’re thrilled to hear that you had a positive experience. If you ever need anything else, feel free to reach out. Have a great day!
Everyone I spoke to was very friendly…
Everyone I spoke to was very friendly and knowledgeable. Easy to file my claim and payment was received in a timely manner.
9 de março de 2024
Resposta da FIMC
Hi Judy, Thank you for your positive feedback! We’re delighted to hear that our team provided friendly and knowledgeable assistance. If you ever need anything else, feel free to reach out. Have a great day!
My experience was Exceptional Getting the job done.
My experience was Exceptional with you guys.
14 de junho de 2024
Resposta da FIMC
Hi Kera, Thank you so much for your kind words! We’re thrilled to hear that your experience was exceptional with us. If you ever need anything else, feel free to reach out. Have a fantastic day!
Not able to have support
20 de fevereiro de 2024
Resposta da FIMC
Dear Lucie, Thank you for your feedback. We apologize for the difficulties you've experienced in reaching support. We're here to help. Please contact us at 866-522-6232, and we'll ensure your concerns are addressed.
Great customer service
Rep truly cared about my situation and went extra to solve my issue
13 de junho de 2024
Resposta da FIMC
Hi Orval, Thank you for sharing your positive experience! We’re thrilled to hear that our representative went the extra mile to address your situation. If you ever need further assistance, don’t hesitate to reach out. Have a fantastic day!
Terrible expérience with Claims and…
Terrible expérience with Claims and Customer Service
18 de abril de 2024
Resposta da FIMC
Dear Jacob, Thank you for your feedback! We're truly sorry to hear about your negative experience with our claims and customer service. It's important to us that we address your concerns. Please reach out to us directly at 800-621-5287 so we can assist you further.
Resposta da FIMC
Hi Aston, We appreciate your feedback! Our representatives work diligently to ensure excellent service. We’ll pass on your appreciation to them. Have a great day!
Resposta da FIMC
Hi Scott, We’re thrilled to hear you found our claims process quick and efficient, especially with our convenient online feature. Your satisfaction is our top priority!
I could never use
I could never use. Roadside service was never available. The discounts never helped. I called for legal advice no one returned my calls.
14 de junho de 2024
Resposta da FIMC
Dear Christina, We are truly sorry to hear that your experience with our services did not meet the high standards we strive to uphold. Your feedback is invaluable to us, and we have already forwarded your concerns to our team to ensure we improve our services. We are committed to making things right and would welcome the opportunity to address your issues directly. Please feel free to contact us at*800-621-5287; our dedicated team is ready to assist you in any way possible.
Resposta da FIMC
Hi Dianne, Thank you for sharing your experience. We’re delighted we made a positive impact on your experience. Have a wonderful day!
very good service
14 de junho de 2024
Resposta da FIMC
Hi Beverly, Thank you! We’re delighted to hear that you found our service satisfactory. If there’s anything else we can assist you with, feel free to reach out.
Unexpected car repair
Unexpected car repair You promptly took care of my claim and sent me the funds in a timely matter Once again thank you for your assistance
13 de abril de 2024
Resposta da FIMC
Hi Elvia, Thank you for your kind words! We’re glad we could assist you promptly with your car repair claim and ensure timely fund disbursement. If you have any further needs or questions, feel free to reach out. Safe travels!
Resposta da FIMC
Dear Brandi, We regret to hear that our claims process is falling short of your expectations. We appreciate you bringing this to our attention, and we've communicated your concerns to our team for service enhancement. Should you give us a chance to rectify the situation, please reach out at 800-621-5287. We're here to help!
Lock out service
Everytime I call or text I get a response immediately, I get prompt and professional help. Extremely satisfied.
15 de junho de 2023
Resposta da FIMC
Hi Leah, Thank you for sharing your positive experience! We’re thrilled to know that our prompt and professional assistance has left you extremely satisfied. If you ever need further help, don’t hesitate to reach out. Your satisfaction is our priority!
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