This was our first time processing, very smooth, will be even smoother going forward once we repeat this a few times.
A empresa respondeu
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Veja o que dizem as avaliações
The amount of hassle we have to go through for requesting funds is a lot. Our cost to complete the project is 70% to 75%, while we get 10% upfront and 15% after work has started. It really is a big hu... Ver mais
A empresa respondeu
I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... Ver mais
A empresa respondeu
Je souhaite partager une expérience très préoccupante concernant un financement accordé par Financeit. Un contrat de près de 24 752 $ a été mis en place au nom de ma mère, âgée de 82 ans,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.
Informações de contato
8 Spadina Avenue #2400, M5V 0S8, Toronto, Canadá
- (888) 536-3025
- financeit.io
3,9
Muito Bom
456 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was our first time processing
This was our first time processing, very smooth, will be even smoother going forward once we repeat this a few times.
18 de abril de 2026
Resposta de Financeit
Thank you, Rob! We really appreciate you taking the time to share your experience. We're glad to hear your first processing run went smoothly, and you're absolutely right, things tend to get even more seamless with each round. We're looking forward to working with you again and continuing to make the process as efficient as possible. If there's ever anything we can do to improve your experience further, don’t hesitate to let us know!
Resposta de Financeit
Thank you for this great review. We're thrilled you had a great experience, Jordan!
240 mois d'amortissement a une personne de 82 ans!
Je souhaite partager une expérience très préoccupante concernant un financement accordé par Financeit.
Un contrat de près de 24 752 $ a été mis en place au nom de ma mère, âgée de 82 ans, pour une thermopompe.
Le problème est grave :
• aucune signature de sa part au dossier
• aucun consentement éclairé
• elle ne comprenait pas les termes du financement
• le contrat s’étale sur 20 ans avec un taux d’intérêt élevé (~13 %) jusqu'à ses 102 ans!!!!
Nous avons découvert la situation après coup.
À notre avis, les vérifications de base n’ont pas été faites pour s’assurer que la personne consentait réellement à un engagement financier aussi important, surtout considérant son âge.
Cette situation soulève des inquiétudes sérieuses concernant :
• la protection des personnes âgées
• les pratiques de validation des contrats
Je recommande à toute personne, et particulièrement aux familles avec des aînés, d’être extrêmement vigilante avant d’accepter un financement via cette plateforme.
10 de abril de 2026
Avaliação não solicitada
Resposta de Financeit
Merci d’avoir pris le temps de partager ce retour préoccupant, Clever.
Nous prenons très au sérieux les questions liées au consentement des clients, à la vérification des documents et à la protection des personnes vulnérables, y compris lorsqu’il s’agit de clients aînés.
Nous avons bien reçu cette plainte et procédons actuellement à une révision interne des détails, incluant la demande et les documents justificatifs associés à ce dossier. À ce stade, nous ne pouvons pas commenter publiquement des informations spécifiques liées au compte, mais nous tenons à vous assurer que la situation fera l’objet d’une enquête approfondie conformément à nos politiques et aux exigences réglementaires applicables.
La protection des clients et la garantie que les contrats de financement sont correctement compris et autorisés constituent une priorité fondamentale pour nous. Lorsque des préoccupations sont soulevées, nous prenons les mesures appropriées pour examiner le consentement, les processus de vérification ainsi que l’implication des partenaires ou marchands concernés dans le cadre de notre enquête.
Nous invitons l’auteur de l’avis ou sa famille à nous contacter directement dans les plus brefs délais afin que nous puissions les accompagner et nous assurer que la situation soit traitée de manière appropriée.
The amount of hassle we have to go…
The amount of hassle we have to go through for requesting funds is a lot. Our cost to complete the project is 70% to 75%, while we get 10% upfront and 15% after work has started. It really is a big hurdle in our growth - very hard to keep the sales team happy and cash flow stable. I would very much appreciate it if they looked at our history and financial statements - it would be very much appreciated if we got 50% upfront and 50% on completion.
6 de abril de 2026
Resposta de Financeit
Hi Pawanjeet, thank you for sharing your feedback, we understand that managing cash flow alongside project costs can be challenging, and we appreciate you outlining your experience. Our funding structure is designed with a number of approval steps and requirements in place. These measures help us support our merchants responsibly, which is why funds are released in stages.
We understand your perspective that an alternative structure may better support your operations. While we’re unable to modify the funding split outside of our current process, we encourage you to continue building your track record with us as part of future considerations. We value your feedback and will ensure it’s shared with the relevant team. If you’d like us to take a closer look at your account, please feel free to reach out directly.
Resposta de Financeit
Hi Daniel, thank you so much for your kind words! We're thrilled to hear that you found us easy to work with. Duane will be especially happy to know he made such a positive impression, he truly takes pride in delivering the best experience possible.
We really appreciate you taking the time to share your feedback, and we look forward to working with you again in the future!
Prompt Service is amazing
25 de março de 2026
Resposta de Financeit
Thank you, we’re glad you’ve been enjoying your experience with Financeit!
FINANCEIT SCAMMERS HOLD NO MORALS
FINANCEIT SCAMMERS HOLD NO MORALS, OR ETHICAL VALUES!
They will lie ,and trick you, watch out for these scammers!!!
23 de março de 2026
Avaliação não solicitada
Resposta de Financeit
Hi Kevin, we’re sorry to hear about your experience and take feedback like this very seriously. What you’ve described does not reflect the standard we strive to uphold, and we’re concerned by your comments.
We would appreciate the opportunity to better understand what happened and address your concerns directly. Please reach out to our customer support team at your earliest convenience with additional details so we can investigate and work toward a resolution. You can contact us at customerfeedback@financeit.io
or by calling 1-888-536-3025. When calling, please ask to speak with a supervisor.
Your feedback is important to us, and we remain committed to transparency, fairness, and ethical practices in all of our interactions.
Sales rep and office were great to deal…
Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or concerns.
10 de março de 2026
Resposta de Financeit
Thank you for your kind review! We’re so glad to hear that you had a great experience working with our team and that the process felt comfortable for you. Building strong relationships with our partners is very important to us, and it’s wonderful to know that Josh has been knowledgeable, patient, and supportive whenever questions or concerns came up. We’ll be sure to pass along your feedback to Josh he’ll really appreciate it.
Thanks again for taking the time to share your experience, and we look forward to continuing to work with you!
Be Careful !!
Be Careful of the the way they do business. I will never deal with them again. They do not warn you via email about payement until they collect one months interest.
Dirty way of doing business
10 de março de 2026
Avaliação não solicitada
Resposta de Financeit
Hi Tony, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If an email address is on file, our system automatically sends payment reminders ahead of the due date to help borrowers stay informed and avoid additional interest. Our goal is always to be transparent about payment schedules and how interest is applied.
If you didn’t receive a reminder, it may be worth checking that the correct email address was on file or reviewing your spam/junk folder, as automated emails can sometimes be filtered there. We’d be happy to look into this further if you’d like to reach out to our support team via email at customerfeedback@financeit.io or call 1-888-536-3025 with your details. Thank you for your feedback.
Mon expérience a été très décevante
Mon expérience a été très décevante. Nous avions convenu d’un terme de 24 mois sans intérêts, mais lors de la signature, on m’a imposé un financement sur 10 ans, et les calculs ont été faits sur cette base plutôt que sur les conditions discutées. J’ai eu l’impression que l’information fournie au départ n’était pas transparente.
Je ne recommande pas ce service, car les conditions réelles ne correspondaient pas à ce qui avait été présenté.
8 de março de 2026
Avaliação não solicitada
Resposta de Financeit
Bonjour ! Merci de nous avoir fait part de vos préoccupations. Nous sommes sincèrement désolés d'apprendre votre mésaventure et comprenons parfaitement votre frustration. Nous tenons à ce que chacun ait la moindre impression de manque de transparence et de fiabilité. La confiance est au cœur de notre entreprise et nous collaborons étroitement avec plus de 12 000 partenaires pour proposer des solutions de financement simples, abordables et transparentes. Nous prenons très au sérieux les questions de transparence, d'exactitude de la facturation et de service client. Des relevés clairs, des soldes précis et une communication respectueuse sont essentiels à notre fonctionnement.
Si ce n'est déjà fait, nous vous invitons à consulter votre contrat de prêt, qui détaille toutes les conditions de vos prêts en cours. Pour rappel, vous pouvez effectuer des remboursements anticipés sans pénalités.
Vos commentaires sont importants pour nous. Si vous le souhaitez, nous serions ravis d'examiner votre compte en détail afin de mieux comprendre la situation. N'hésitez pas à nous contacter directement à l'adresse customerfeedback@financeit.io afin que nous puissions examiner la situation. Nous regrettons que cette expérience vous ait donné cette impression et vous remercions de nous l'avoir signalée.
Resposta de Financeit
Thank you Brandon, your feedback and review help us ensure continued positive experiences with our partners and borrows!
Scamming Liars
Scamming Liars. You will never get truthful information about your account. They lie about late payments and payments not received. All of the responses they post here are nonsense to trick people into huge debt. Save your sanity and get your loan somewhere else. Absolute garbage company.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Financeit
We’re sorry to hear about your experience and appreciate you sharing your concerns. This is certainly not the experience we aim to provide, and we take feedback like this very seriously.
Financeit is committed to transparent lending practices, clear communication, and compliance with all applicable regulations. Any claims regarding unexpected charges or account activity are something we want to review carefully, as they are not representative of our standard processes.
We would welcome the opportunity to look into your situation directly and provide clarification or resolution where possible. Please reach out to our customer support team via email customerfeedback@financeit.io and include in the subject line "Trustpilot Review" so we can review your account and address your concerns promptly. Thank you for bringing this to our attention.
Read the fine print very carefully
Read the fine print very carefully…I was tricked into purchasing loan protection insurance, by Finance It. It wasn’t an explicit option but included automatically. You wouldn’t know unless you again, read the fine print Very carefully.
Cancelling the Loan protection insurance has taken 3 months and is still not resolved. The loan protection insurance is through First Canadian insurance. The loan is now paid off with Finance It, but I have withheld the amount for the Loan Protection Insurance ($2400) This amount should be refunded by First Canadian Insurance as agreed upon by them months ago. I am still waiting for the cancellation/refund (3+months) on the remaining $2400 meanwhile paying heavy interest while I wait for them to simply refund the insurance as agreed upon.
Both companies are exactly what you would expect from a “loan shark”.Stay away unless you want to get ripped off.
4 de março de 2026
Avaliação não solicitada
Resposta de Financeit
Hi Alexis thank you for sharing your feedback. We’re sorry to hear about the frustration you’ve experienced and appreciate you bringing this to our attention.
Loan protection insurance is an optional product that is provided by a third-party insurer, First Canadian Insurance, and it is outlined in the loan process for customers to review and accept before finalizing their agreement. That said, we understand how important clarity and transparency are, and we regret that your experience has left you feeling otherwise.
With respect to the cancellation and refund, insurance cancellations and related refunds are processed directly by the insurer and can sometimes take time depending on the status of the policy and the information required. Please feel free to contact us at customerfeedback@financeit.io or call 1-888-536-3025, and we will do our best to assist you.
Bunch of thieves.supposed to be…
Bunch of thieves.supposed to be the same payment for 20 years.after two years payments went up 40$ .made 2 of the higher payments then the next one more than doubled .30,000$ loan will end up costing double that. Go clean energy sold me this shit then went under so one will service the shit and apparently the warranty is also shit. I will be spreading this message all over the internet.COCKSUCKERS
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Financeit
Hello Mark! Thank you for sharing your concerns with us. I’m really sorry to hear about your experience, and I completely understand why you’d feel frustrated. We never want anyone to walk away with the impression that we’re anything less than transparent and trustworthy. Our company is built on trust, and we work closely with more than 12,000 partners to offer financing options that are designed to be easy, affordable, and clear. We take concerns about transparency, billing accuracy, and customer service very seriously. Clear statements, accurate balances, and respectful communication are fundamental to how we aim to operate.
If you haven’t already, please take a moment to review your loan agreement, as it outlines all terms and conditions for our open loans. And just as a reminder, you’re always welcome to make early payments, and there are no penalties for doing so.
Your feedback is important to us. If you’re open to it, we would sincerely appreciate the opportunity to review your account in detail and better understand what happened. Please feel free to contact us directly at customerfeedback@financeit.io so we can look into. We regret that this experience left you feeling this way and do appreciate you bringing it to our attention.
It was great.
21 de fevereiro de 2026
Resposta de Financeit
Hi Jason, we’re glad you had a positive experience with Financeit, and thank you for writing a review!
Great Experience
The process from start to finish was extremely easy and convenient for both myself and the customer. The funding process was also very fast, which made the entire experience smooth and enjoyable.
20 de fevereiro de 2026
Resposta de Financeit
Thank you so much for your kind words, Jeana! We’re thrilled to hear that the process was easy and convenient for both you and your customer, and that our funding was fast. It’s wonderful to know that we could make your experience smooth and enjoyable, we really appreciate your feedback!
Resposta de Financeit
Thanks, Joanne! We’re thrilled it was super simple and fast for you. Your feedback made our day!
Great company to deal with
Great company to deal with, quick to fund. Great organization to work with
16 de fevereiro de 2026
Resposta de Financeit
Thank you so much for your kind words, Jason! We’re thrilled to hear that you had a smooth experience and appreciated our quick funding process. Your feedback means a lot to our team, and we look forward to working with you again in the future!
Lien on our house for a loan paid off 7 years ago!
We had a FinanceIt loan in 2016 for furnace/air/water heater. We paid it off 2019 and I have the email from FinanceIt to prove it. Fast forward to 2026 and we sold our house. Our lawyers checked for liens and there's one on our house from FinanceIt. Our lawyer and I have been going in circles for two weeks with customer service email and phone line. We can't get anywhere because our email addresses changed in the last 7 years, imagine that, on an account that's paid off! There are no other ways to get through and they ignored the letter of authorization that I wrote for our lawyer that FinanceIt asked for!!! Pulling out my hair!
MY TAKE ON FINANCEIT'S REPLY: I was only able to resolve this issue because I lucked out and got a message thru to a random person at FinanceIt who took pity on me when I pleaded with him not to refer me again to your so-called customer service (shout out to Ethan). Your comment about the change in our contact information is a strawman; we had no reason to update you on our details when the loan was closed. Who would do that? The crux of it is, you have a deeply flawed "help" system that relies on a single piece of information, the email address, in order for customer to access assistance. I definitely got the feeling that your company actually works hard to ensure that customers CAN'T reach you . The main, and still unaddressed issue, is that there was still a lien on our house 8 years after a loan closed. Anyone considering a loan with FinanceIt should beware. No wonder the Better Business Bureau gives you one star.
7 de fevereiro de 2026
Avaliação não solicitada
Resposta de Financeit
Hello! Thank you so much for taking the time to share your experience. We’re truly sorry for the stress and frustration this situation caused, especially during something as important as selling your home. We sincerely appreciate the time and patience you showed while working with our team. We know how valuable your time is, and we regret that changes to your contact information created additional hurdles along the way. That’s certainly not the experience we want any of our customers to have.
We’re glad we were able to connect, review the matter thoroughly, and resolve the lien issue. Please be assured that we take situations like this very seriously. If you have any remaining questions or need anything further, please don’t hesitate to reach out. We’re here to help and are committed to ensuring everything remains fully resolved. Thank you again for your patience and for giving us the opportunity to make this right.
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