Incorrectly calculates repayments, either they overcharge you or the debit order goes twice in a month, when you enquire about it, no one is available to respond, they'll respond after 10days. Aft... Ver mais
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Veja o que dizem as avaliações
I dont really have a problem with the service or products, however the customer service is really on 0. People disconnect on you. They sound as if they busy sleeping. Im always being transferred somew... Ver mais
Excellent service delivery.Did my application online without any hassle.Thank you so much finchoice.
Called them on 22nd December about a double deduction till now no refund, no on the call lines cares to assist im so fed up of being on the short end of the stick. Missed kids birthdays 26th an... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We started in 2006 as a proud member of the HomeChoice family who wanted to offer their highly-valued customers extra financial help. In 2021 we joined the Weaver FinTech Group, a stable of fintech businesses driving growth through innovation and customer insights with a digital-first mindset.
Informações de contato
África do Sul
- 0861346246
- info@finchoice.com
- finchoice.mobi
1,9
Ruim
52 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 51% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very Happy Customer of Finchoice
Finchoice gives great service at a reasonable rate. I just have great service from them the past year and 2 months. Thank you Finchoice!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da FinChoice
Good day Jaco,
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team
STAY FAR FAR AWAY
Unfortunately I have to give a star rating I would rate this company -5 if I could place it a joke interest rate is a joke and if you want to settle your loan then settlement is more than you owe them never ever will I use this low lifes again
31 de julho de 2024
Avaliação não solicitada
Resposta da FinChoice
Good day Karel,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please could you send us a detailed description of your query with your ID number to info@finchoice.co.za. You are also more than welcome to DM us so that we can locate your account.
The FinChoice Team
Still waiting for help
This company does not even deserve 1 star. From the 21st of July my issue has still not been resolved. I canceled my loan application now they are refusing to cancel the debit mandate that was setup on my account and provide me with proof. I know they will be debiting funds from my account when that date comes. They are trying to scam us like this. I will post a review on all platforms everyday to weaken their business until they resolve my issue. So disgusting.
21 de julho de 2024
Avaliação não solicitada
Resposta da FinChoice
Good day Bulelwa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please could you send us a detailed description of your query with your ID number to info@finchoice.co.za. You are also more than welcome to DM us so that we can locate your account.
The FinChoice Team
Horrible Disgusting Slow Service
Applied for a loan it approved, monthy debit order was verified. Almost 2 weeks later haven't received my loan money. Have been logging complains everyday still not resolved. Poor service, at this point i don't even know if the company its legit. Most Stressful loan application I've ever done, even today am still waiting noone can give me answers.
1 de julho de 2024
Avaliação não solicitada
Resposta da FinChoice
Good day,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please could you send us a detailed description of your query with your ID number to info@finchoice.co.za. You are also more than welcome to DM us so that we can locate your account.
The FinChoice Team
This company are a bunch of crooks.
This company are a bunch of crooks.
They are running a scam, told me I qualify for a lone, never got the lone then proceed to hand me over for the sum of R650.00.
If you here the name FinCoice run the other way. They will scam you! No lone just more bebt. $*#^ sakes, how do these people sleep at night doing this to people.
8 de maio de 2024
Avaliação não solicitada
Resposta da FinChoice
Good day,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please could you send us a detailed description of your query with your ID number to info@finchoice.co.za. You are also more than welcome to DM us so that we can locate your account.
The FinChoice Team
I agreed for my debit to on 25th of…
I agreed for my debit to on 25th of each cause that is my pay pay. But they debited my account on Friday 22, when 26 was on Monday They took all my money that I was suppose to have my son's 8th birthday. I sadly had to cancel my boy's birthday. I had traumatic weekend, with no petrol and money for food when I tied to call them the told that they can't reverse because if 25th falls on a Monday they debit the Friday. This can't be right and this must stop. It seems I am not the only one with this complaint and there is nothing done about it. Finchoice us a bully 😤 with no business ethics. They charge high interest rate to behave like this on top of that.i am so angry 😠. I gmfeel robbed
22 de março de 2024
Avaliação não solicitada
Resposta da FinChoice
Good day,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please could you send us a detailed description of your query with your ID number to info@finchoice.co.za. You are also more than welcome to DM us so that we can locate your account.
The FinChoice Team
I paid a settlement amount and two…
I paid a settlement amount and two months later they are chasing me to say I owe. Bunch of crooks.....stay away!
1 de agosto de 2023
Avaliação não solicitada
Amazing service.
25 de agosto de 2021
Avaliação não solicitada
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