Excellent service and decision was almost instant. No hanging around for hours waiting just a simple yes, documents sent over signed and company had payment before I got home. First class
A empresa respondeu
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Veja o que dizem as avaliações
Not sure what some of these bad reviews are about as I had fantastic service and was all done within a few days. Enquired about finance, they found me a lender with a really great rate and midweek I’m... Ver mais
A empresa respondeu
Xcellent service! the team worked hard from start to finish and completed everything to a very high standard. They were professional, efficient, and paid great attention to detail throughout the job.... Ver mais
A empresa respondeu
Fantastic company. They were so helpful and understanding when dealing with my finance. Will definitely use them in the future. Highly recommend them.
Detalhes da empresa
Escrito pela empresa
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Informações de contato
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Reino Unido
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Garbage
Absolute shambles from start to finish to be honest… dealt with 4 different people from here over the course of 3 days and I don’t think any of them spoke to each other,all had different information figure wise about me and the vehicle I was buying! Sent the lender wrong information which resulted in the contract having to be re-done,sent me the wrong contract twice,I ended up paying to much of a deposit because they messed the figures up so trying to get the difference back from the dealership,had emails,texts,phone calls,voicemails all day having to correct things they had got wrong,then when it was all signed and sorted they then asked me for proof of income,even no I had already signed the contract! If I hadn’t already paid the deposit for the car I would have pulled the plug on the whole thing! Absolute cowboys
29 de maio de 2026
Resposta da Finset Ltd
Dear Mr Harris,
I have tried calling to discuss this with you. I am very sorry to hear of the issues you have experienced. We are currently carrying out a full investigation to ascertain where we fell short on our customer service. At Finset we pride ourselves on a seamless journey for our customers and I can only apologise that your journey was less than perfect. As you can see from the majority of our reviews, this is an extremely unusual occurrence. I would really appreciate the opportunity to discuss this with you to ensure I have a full understanding of the journey as you experienced it. Please accept my sincerest apologies, and I look forward to having the opportunity to discuss this with you. Kind regards, Jo, Compliance Manager
I like it when services are fast and…
I like it when services are fast and reliable. Thank you to all the wonderful team here. Finset is the real deal.
28 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We’re so pleased you found our service fast and reliable.
Kind regards,
The Finset Team
They company contacted me with all…
They company contacted me with all updates and very friendly on the phone
27 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We are delighted to hear that our team was friendly and helpful.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for your feedback, we’re glad to hear you found the process quick and easy and that you felt well informed throughout.
Kind regards,
The Finset Team
Very helpful with the process
26 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
The Finset Team
Very good service
Very friendly, very efficient service. I was in a rush to purchase a car and the financial arrangements were all wrapped up within 1 day.
27 de maio de 2026
Resposta da Finset Ltd
Thank you for your wonderful feedback, we’re so pleased to hear that you found our service friendly and efficient. We hope you enjoy your new car and appreciate you choosing us.
Kind regards,
The Finset Team
It was wonderful working with you
It was wonderful working with you. I had fears that I might not get the good level of service but they proved me wrong and actually made me relax. One thing that I get is the staff that supported me made me to feel that they were human before being professional. This made me relax and not get anxious.
27 de maio de 2026
Resposta da Finset Ltd
Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that our team helped you feel relaxed and supported throughout the process.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we appreciate your feedback.
Kind regards,
The Finset Team
Quick and friendly
Quick and friendly, very good service and would recommend
Staff and customer service extremely efficient and friendly.
23 de maio de 2026
Resposta da Finset Ltd
Thank you for your kind feedback. We truly appreciate your recommendation and are pleased you received such a positive experience.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We are delighted to hear you were very satisfied with our fast and efficient service.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for your kind review! We’re glad you had a great experience and found our team helpful.
Kind regards,
The Finset Team
Brilliant service
Brilliant service from start to finish. As a young and new business owner it was always going to be hard for me to try and get finance for a work vehicle, finset made it really easy for me, now I’m picking up my new £40k truck in a couple of days. Really happy and would highly recommend.
23 de maio de 2026
Resposta da Finset Ltd
Thank you for the great review! We’re so pleased we could make the process easy for you. Congratulations on the new truck, and we wish you every success with your business!
Kind regards,
The Finset Team
Really efficient & helpful
Really efficient & helpful, answered any questions & processed everything quickly, highly recommend.
20 de maio de 2026
Resposta da Finset Ltd
Thank you for your review. We’re pleased to hear you found our service efficient and helpful. Your recommendation is greatly appreciated.
Kind regards,
The Finset Team
Really quick and helpful service o…
Really quick and helpful service o would highly recommend
6 de maio de 2026
Resposta da Finset Ltd
Thank you for your kind review. We’re so pleased to hear that you found our service quick and helpful. Your recommendation means a lot to us.
Kind regards,
The Finset Team
Great communication from the start
Great communication from the start, FInset kept me updated and even rang to check how collection of car was going
19 de maio de 2026
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with our service.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for your review. We’re glad you found our service quick, easy, and great value.
Kind regards,
The Finset Team
Thank you for a quick and easy service…
Thank you for a quick and easy service highly recommended
18 de maio de 2026
Resposta da Finset Ltd
Thank you for your kind review. We’re delighted to hear you found our service quick and easy. Your recommendation means a lot to us.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Kind regards,
The Finset Team
Resposta da Finset Ltd
Thank you for taking the time to leave us a review.
Kind regards,
The Finset Team
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