Their courses are pretty basic, also they charge u extra without informing you. If you ask for a refund, they wont do it. They have a pretty bad customer service.
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Veja o que dizem as avaliações
Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... Ver mais
DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... Ver mais
A empresa respondeu
I am really hurt with these guys. I had an account with them, it wasn't great, but it got sorted out. I then approached them sometime later to reactivate my account that I had closed, to be told,... Ver mais
Detalhes da empresa
Sobre Finstro
Escrito pela empresa
Take back control of your customers, their payments and your plans for growth.
Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.
Informações de contato
Level 5 | 1 York St, 2000, Sydney, Austrália
- 1800 693 467
- info@finstro.com.au
- finstro.com.au
Respondeu a 25% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Their courses are pretty basic
Their courses are pretty basic, also they charge u extra without informing you. If you ask for a refund, they wont do it. They have a pretty bad customer service.
Attention grosse arnaque
Attention grosse arnaque, facturation abusive et remboursement impossible. J'ai été prélevé de 80 euros et le support refuse de me remboursement. Il n'est pas possible de résilier en ligne, il faut écrire au support. Le contenu n'est pas qualitatif. Je vous déconseille fortement.
This company is awful
This company is awful. They've provided absolutely nothing to me. No ability to login, no services, no responses to my inquiries. This is a complete SCAM. I don't know why PayPal helps them rip off people. They're a pretty big liability for PayPal.
COMPLAINT TEAM IS A FRAUD - DO NOT TRUST YOUR AVAILABLE DRAWDOWN…
DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and then they corrected it but they will not own up with an explanation nor an apology nor the compensation for the 2 days work it took me to prove it.
STOP TELLING LIES WHOEVER IS ANSWERING THIS. YOUR UNTRUTHFUL REPLY WILL BE GIVEN TO THE AFCA COMPLEX TEAMS AS A FURTHER ISSUE - IT HAS BEEN 12 MONTHS - COMPLAINTS TEAM HAS DONE NOTHING AT ALL

Resposta de Finstro
Fadzlyn Aming is the worst person to deal with
Have been a very good company over the years with great customer service especially Maree but when your having a difficult time in business they dont care and are happy to screw you over, Fadzlyn is the worst person to ever have to deal with, Stay clear there are plenty of better companies around
Easy setup, very secure and great terms
The staff were very helpful and knowledgeable about the products. If a question arose that they did not know they were quick to revert with an answer.
The set up process was lightning quick and very safe.
We currently use Finstro for our International trade and even our suppliers are happy with the seamless process and secure nature of the transactions
Great product and fast response
Great product and fast response, as well as prompt assistance for any issues
I found the process cumbersome & not…
I found the process cumbersome & not very user friendly.
FINSTRO WAS VERY EASY TO USE AND…
FINSTRO WAS VERY EASY TO USE AND HELPFUL IN A TIME IN NEED. Customer service was great
Daniel Barrett
Daniel Barrett, made the whole process easy and understandable, very happy with the service we recieved, he guided me through everything we needed to know in the website, and did everything possible to answer our questions, thankyou.
Fantastic help from Daniel
Poor help and poor online instructions…
Poor help and poor online instructions felt lost using the service!
Great service
Great service, fast and followed through with all of my requests. Thank you!
Excellent service
Excellent service, quick, polite & the made the whole process very easy.
Excellent customer service
Excellent customer service , quick funds special thanks to Angus he was really helpful
Good at first, but has gone downhill!
I was impressed with the service level of my first contact; Avai. He was prompt in in handling my initial inquiry and assisted in getting the ball rolling. I was then in contact with Devyn who also has been helpful. It's been 3 weeks since my first chat with Finstro and I have yet to form any further opinion.
16/08/2022
I write this update for people seeking finance with Finstro and seriously advise caution. While I am in contact with Kurimi from Finstro about my concerns, it has been several weeks of phone calls and emails from both myself to them; and Finstro back to me, without any positive news. Why? Because they're happily charging me interest and fees for the privilege of being one of their customers. I do feel that I will pay out what is due and move on.
Be cautious; wary; smart about your choice - Finstro may not be the best option. I will check back if this ever gets resolved so you can make up your own mind.
6/10/2022
Great Service, Great Team
Always provided clear information and stepped us thru the application process while providing clear information and professional service.
Very happy to recommend.
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