FireVPS Avaliações 50

O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm sat... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

the rdp you gave me was not able to send out mails. smtps were all blocked. i had to get another rdp from another place and all those smtps worked

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

can use only 1-2 days and offline. ticket 2nd not responding answer. panel can't control i agree but why server offline same panel? and can't start day 1 afer payment, day wait so long. day... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.

A empresa respondeu

Detalhes da empresa

  1. Empresa de hospedagem na Web
  2. Computação em nuvem
  3. Armazenagem em nuvem

Escrito pela empresa

FireVPS has been a cloud service provider since 2018. The company begins with the mind and passion for the latest virtualization technology. Currently, FireVPS provides Windows and Linux based VPS service, Windows RDP, and Cheap web hosting service. We have more than 12+ partner data centers worldwide.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

the rdp you gave me was not able to…

the rdp you gave me was not able to send out mails. smtps were all blocked. i had to get another rdp from another place and all those smtps worked

25 de maio de 2026
logotipo da FireVPS

Resposta da FireVPS

Thank you for your review.

We investigated the issue and verified that SMTP services on ports 465 and 587 were working correctly from the server. We also provided test screenshots via the support ticket demonstrating successful connections.

As explained during the support process, FireVPS blocks port 25 at the network level to help prevent spam, abuse, and IP blacklisting. This policy applies to all services. If an application or SMTP provider requires port 25 specifically, it will not function within our environment.

We maintain a strict anti-spam policy and do not support mass-mailing or unsolicited email activities. While we understand that our platform may not have been suitable for your particular use case, our investigation confirmed that the supported SMTP ports were operating normally.

We appreciate your feedback and wish you the best with your project.

Avaliado com 1 de um total de 5 estrelas

my account went down after two days of…

my account went down after two days of using your rep

8 de maio de 2026
logotipo da FireVPS

Resposta da FireVPS

We’re sorry to hear about your experience, but after carefully reviewing the account activity and support history, the review does not accurately reflect the actual situation.

Our records show that the reported service interruption was caused by a manual shutdown action initiated from the customer side through the control panel, not by any failure of our infrastructure or services: https://prnt.sc/idyVQwWitM0V

Additionally, our team actively provided support and assistance regarding the service, which is also documented here:
https://prnt.sc/-c3rv6Xw7rfo

We always aim to provide reliable services and responsive support to every customer. We understand that issues can occur, but we encourage customers to contact our support team directly so concerns can be resolved properly rather than posting misleading claims that do not reflect the actual support provided or service status.

Transparency and customer satisfaction remain very important to us, and we will continue working to maintain fair and accurate communication with all clients.

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 1 de um total de 5 estrelas

I was scammed $60.98 USD by firevps.net and payssion.com

I paid $60.98 USD via BTC to Firevps, an Internet company based in Bangladesh. I paid for Japan RDP. Firevps.net processes their payments via payssion.com, a payment gateway based in Hong Kong. At checkout, I was taken to Payssion gateway where I paid the $60.98 USD BTC.

And then, for some reason, Payssion gateway cancelled my invoice. I was given a 23-minute window to send the BTC which I did. In fact, I paid extra sending fee. I chose the "fast Network fee option" via my Crypto wallet. I chose that option because like I said, Payssion only had a 23-minute window.

I already paid the invoice, but firevps "Client Area" of the dashboard still says that my invoice is unpaid. In fact, they sent an "unpaid invoice" reminder to my email. Apparently, they want another $60.98. I have been messaging back and forth with Firevps, but no luck yet. I was told to contact Payssion gateway myself, which I did. It's been 48 hours, and I haven't heard from Payssion. Why did you have to send me on wild goose chase? They are your payment processor, you have a contract with them I suppose. You should be in contact with them.

My payment was successful, nothing was cancelled. Firevps is only trying to be clever by half. It took longer than 24 hours before Firevps could respond to my several messages.

They only replied because I reported them here.

I wasn't even given the option to pay via a credit card. They had a bunch of payment options I haven't heard about. For the record, I paid them on the Bitcoin window pop-up on their website.

Their website redirects users to Payssion gateway. Payssion itself is phony, I'm sure I'm not the only one they have scammed. I paid you via Bitcoin network and I have all the proof.

The receiving Bitcoin wallet is bc1qep2lf684g2caqn7g2m525dvwl58rhq3ch53g3p. My money is in there.

The Hash ID is 4214a483e389198544af77cdca584a272d5b3238384f8680bdd00b3932731ae4.

I have all the proofs of my communications back and forth with Firevps. They are dodgy, evasive, it takes forever to get a response from them. I have told them to either refund my money or deliver my RDP.

I won't let go of this. I'm damn sure they are out there scamming others. I'm putting this out to save others from being scammed.

8 de maio de 2026
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

We’re sorry to hear about your experience, but we would like to clarify the situation.

The payment was processed through Payssion, a third-party payment gateway that fully manages the payment confirmation process. In our Payssion merchant portal, the invoice in question is marked as Cancelled, with $0.00 USD received. We have already shared a screenshot of this status with you for transparency.

Some statements in your review are inaccurate, including claims that FireVPS “scammed” you or intentionally withheld service after receiving payment. FireVPS has not received the funds according to the official status shown in the Payssion merchant system, and we have been transparent by providing the invoice status and guidance on how to proceed with the payment provider.

Since FireVPS does not control Payssion’s cryptocurrency processing or settlement decisions, we can only act based on the confirmed payment status shown in our merchant portal. We have advised you to contact Payssion directly with your transaction hash and payment details so they can investigate why the invoice was cancelled on their system.

We understand your frustration and are not refusing to help. Once Payssion confirms the payment to us or updates the invoice status, we will gladly take the appropriate action, whether that means activating the service or assisting further based on their confirmation.

Avaliado com 5 de um total de 5 estrelas

FireVPS has been a solid experience for me so far.

The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm satisfied and would recommend FireVPS everyone ask for dependable VPS hosting.

7 de abril de 2026
logotipo da FireVPS

Resposta da FireVPS

Thank you for sharing your feedback. We are glad you are satisfied with our service & support.

Avaliado com 5 de um total de 5 estrelas

Fantastic Provider

I’ve been using their service for a long time, and it’s been excellent. What really sets them apart is the support—it’s responsive and knowledgeable. Definitely worth trying.

10 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Dependable VPS Provider

If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.

7 de dezembro de 2025
logotipo da FireVPS

Resposta da FireVPS

Thank you for your 5-star review & your recommendation. We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Avaliado com 5 de um total de 5 estrelas

Strong Performance and Great Support

Excellent latency and daily backup included. They exactly delivered what was promised. Overall FireVPS offers a great value for money with reliable performance and responsive service.

11 de outubro de 2025
logotipo da FireVPS

Resposta da FireVPS

Thank you for your 5-star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Avaliado com 5 de um total de 5 estrelas

Balanced and credibility Driven

I have been using their VPS for several months and the service has been solid. The VPS with stable uptime with consistent performance. And the support team also faster and knowledgeable.

7 de dezembro de 2025
logotipo da FireVPS

Resposta da FireVPS

Thank you for your 5 star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service and support

Excellent service and support! Farhan was very professional and helpful throughout the migration process. I really appreciate the quick response and smooth experience. Highly recommended!

12 de outubro de 2025
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

Thank you for your kind words, Michael. We’re glad to hear you had a smooth migration experience. Providing fast and professional support is always our priority, and we appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Service has low latency and 99.9 uptime

I like to share my experience with fireVPS is so cool. Their support team are extremely good. Their service has low latency and uptime. It's good 👍.

2 de março de 2025
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

Thank you for your 5-star review! We’re glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.

Avaliado com 1 de um total de 5 estrelas

I told them I wanted immediate refund…

I told them I wanted immediate refund as the possibilities they told me were not met

16 de setembro de 2025
logotipo da FireVPS

Resposta da FireVPS

Thank you for your feedback. We would like to clarify the details regarding your order.

When you first contacted us via live chat, your query was:
"Hi, I want to run 24/7 python algorithms with VS Code, and doing it with RDP. Is this the place I need?"
We informed you that our RDP/VPS services provide full administrator access, allowing you to install and run applications as long as they are not illegal or abusive.

After your order, you opened a ticket about the server being pending. We resolved the issue, and you confirmed:
"Yes, now it works. Could you please share the details on how to operate it? How to connect, see the desktop... thank you."
We then provided full connection instructions.

Regarding your concern: our system shows you selected Windows Server 2012 R2, not Windows 10/11. Windows Server is designed for hosting environments and does not come with Windows 10/11 desktop features by default. However, VS Code can be installed and used on Windows Server as well.

Please check the screenshot for reference (on Licensed Windows Server 2022 ~ Paid version): https://prnt.sc/PvTzrJey5Bjp

Please note:

- The service is still active and running under your account.

- We have not received any refund or server change request through our official channels (ticket/email/live chat).

If you would like to request a refund or change your operating system, please submit a ticket via our support system so our team can assist you properly.

We are always here to help, but sharing misleading information does not reflect the actual support provided.

Avaliado com 5 de um total de 5 estrelas

FIRE VPS is the best company out there…

FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer services , or attend to your need ASAP ....I recommend FIRE VPS . don't waste your money ... this is not capping. try them and you will be blown away with their services.

4 de agosto de 2025
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

Thank you very much for your kind words and for taking the time to share your experience with FireVPS.

We are truly honored to have had your support for over 7 years, and we sincerely appreciate your loyalty. It means a great deal to us that you returned after exploring other providers and still found our services and support to be unmatched.

At FireVPS, our commitment to delivering reliable, high-performance VPS solutions and exceptional customer service remains at the core of everything we do. Your feedback reaffirms the hard work our team puts in every day.

Thank you once again for your trust and recommendation. We look forward to serving you for many more years to come.

Avaliado com 1 de um total de 5 estrelas

Serviced under Singapore OVH

Serviced under Singapore OVH, pretty good and stable for speed and connection. But a week ago, an attack or DDOS happened, making the service not available for 4 days. It's not something that we could rely on. And decision was to end the service instead of making good solution. I dont know if 3 days or over could make the VPS become considerable anymore. And manner is one thing of this Bangladesh people need to understand and politely replying as good pro company.

REPLY
# What is BOTNET CONTROLER ?
The RDP was used for 2nd Mobile Laptop for 5 Months already and for this month you mentioned ANYTHING THAT ONLY RELATED TO YOUR INSANITY
# 4 DAYS OFF
YOU MENTIONED I HAD TO WAIT FOR SERVER RECOVERY ?

###
KEEP YOUR LIES ELSEWHERE

25 de julho de 2025
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

We have identified that your service was being used in connection with a botnet controller, which is a clear violation of our Acceptable Use Policy. As a result, your service has been permanently terminated with immediate effect.

The last paid invoice has been refunded in full to your original payment method.

Additionally, please be advised that the dissemination of false or misleading information is strictly prohibited and will not be tolerated under any circumstances.

We take the security, integrity, and trust within our infrastructure very seriously and must enforce our policies to maintain a safe and reliable environment for all users. If you have any questions or require further clarification, you are welcome to contact us.

Avaliado com 1 de um total de 5 estrelas

i dont like you guys

13 de junho de 2025
logotipo da FireVPS

Resposta da FireVPS

We are sorry to hear about your dissatisfaction.

However, your review is inaccurate and misleading. You initially purchased a VPS with Windows Server 2012 R2, but later manually installed an unsupported OS version (Windows Server 2022 Standard Evaluation), which caused the service to stop functioning. Our platform only supports operating systems provided in the client control panel. If you need Windows Server 2022, we have the paid licensed version of the OS which is available at an extra cost.

Furthermore, your service had previously been suspended due to an abuse-related incident, which in many cases leads to permanent termination. We reinstated your VPS after a grace period as a courtesy, not an obligation.

It is disappointing to see a false public review posted despite these efforts. We strive to maintain transparency and fairness for all users, but we do not tolerate abuse or unsupported modifications that affect service integrity.

If you need assistance with reinstalling a supported OS, feel free to contact our support team through the official portal.

Avaliado com 5 de um total de 5 estrelas

There's no service interruption from…

There's no service interruption from time of usage till now.

12 de junho de 2025
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Resposta da FireVPS

Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.

Avaliado com 1 de um total de 5 estrelas

You suspended my vps after one day and…

You suspended my vps after one day and told me you were going to review the suspension in 48 hours and you never bothered to get back to me, and you have the guts to ask me how I am enjoying your service.

31 de maio de 2025
logotipo da FireVPS

Resposta da FireVPS

We understand your concerns, but we must clarify that your VPS was found to be involved in abusive activities within just a day of activation. As clearly stated in our Terms of Service (https://firevps.net/terms-of-service), we have a strict zero-tolerance policy for abuse or any form of illegal activity.

In accordance with our policy, services involved in abuse are initially suspended for at least 48 hours. However, the duration may be extended depending on the severity and frequency of the abuse. In your case, multiple abuse reports were received, which led to the permanent suspension of your VPS.

Please also note that review emails are automated sent after a set period following product activation.

We’re always available to clarify any concerns, but we remain committed to maintaining a secure and abuse-free network for all users.

Avaliado com 1 de um total de 5 estrelas

can use only 1-2 days and offline.

can use only 1-2 days and offline.
ticket 2nd not responding answer.

panel can't control i agree but why server offline same panel? and can't start

day 1 afer payment, day wait so long.
day 2, problem panel can't control and start vps
day 3-4 day, can use
day 5, server offline and control panel can't controll panel everything

9 de maio de 2025
Avaliação não solicitada
logotipo da FireVPS

Resposta da FireVPS

Hi, firstly we would like to apologize for the inconvenience. We always try to do our best to provide the best service & support. However, sometimes due to unforeseen circumstances issues occurs.

After checking your account we found out that your VPS's was corrupted. Our technical support team had already resolved your issue that day.

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