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Firewood Direct Avaliações 

107
•
O TrustScore é 5 de um total de 5

4,8

Fornecedor de Lenha
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really pleased with my oak logs order. Just a few days after ordering the pallet arrived and the driver delivered everything to my garage. Quality of the wood is excellent and I was kept up to date wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Firewood Direct is a great company. We've ordered from other companies which were much more expensive! Firewood Direct is much cheaper but the quality of the timber is much better. The timber is extr... Ver mais

Avaliado com 4 de um total de 5 estrelas

Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered on Saturday and it was delivered on Tuesday The delivery driver was most helpful dropped it at the door of the shed Overall very pleased with the service and the firewood it burns nice a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Lenha
  2. também em
  3. Madeireira

Escrito pela empresa

Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

107 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(107)

107 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Ordered on line

Ordered on line. Easy experience. Delivery was great. Dropped pallet on sidewalk . Just needed two strong lads to move the wood. Not ……didn’t know I had that capacity . But I got it done .
Wood is clean and burns nice and hot.
I’ve used This company before. And will again

14 de março de 2026
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Resposta da Firewood Direct

Thanks John! Ha, moving the wood is the real workout! Great to hear it's burning well for you. Always good to have a returning customer, look forward to the next order.

Avaliado com 5 de um total de 5 estrelas

Great service from company

I was very happy with the way my delivery was handled from the 1st email to the last phone call. Delivery was prompt and the timber is excellent . Thank u

4 de março de 2026
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Resposta da Firewood Direct

Thanks Michael, really appreciate you taking the time to leave this. We try to keep communication clear from start to finish so it's great to hear that came through. Enjoy the firewood!

Avaliado com 5 de um total de 5 estrelas

Brilliant Service

Brilliant Service, excellent quality wood. Will definitely buy again.

11 de março de 2026
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Resposta da Firewood Direct

Thank you! Glad you're happy with the quality. We'll be here whenever you need your next order.

Avaliado com 5 de um total de 5 estrelas

Delivery driver was so helpful pulling…

Delivery driver was so helpful pulling the crate right around the back of the house. There was a great amount of wood and it burns amazingly, mega hot and I don't need many logs to get the house toasty

10 de março de 2026
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Resposta da Firewood Direct

Thanks Lara! We'll pass that on to our delivery driver, he'll be delighted to hear it. And you're right, the kiln-dried beech really does throw out serious heat. Glad it's keeping the house toasty!

Avaliado com 5 de um total de 5 estrelas

Exceptional product

Exceptional product. Fantastic heat from the logs in our stove. Quick efficient process, ordered, paid for and here with 2 days. Would highly recommend.

10 de março de 2026
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Resposta da Firewood Direct

Thanks Orla, great to have you back! Glad the heat from the beech is doing the job for you. Appreciate the continued support.

Avaliado com 5 de um total de 5 estrelas

You delivered very quickly

You delivered very quickly. The wood was very good quality. The driver was able to bring the pallet up the side of the house to our garage

1 de março de 2026
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Resposta da Firewood Direct

Thanks Bernie! Glad the driver was able to get the pallet right where you needed it. Enjoy the rest of the firewood!

Avaliado com 5 de um total de 5 estrelas

Excellent quality logs at a good price.

Excellent quality logs at a good price.
Quick delivery. Delivery driver very helpful.

4 de fevereiro de 2026
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Resposta da Firewood Direct

Thanks John! Glad the logs and the delivery met your expectations. We'll pass the kind words on to our driver too.

Avaliado com 3 de um total de 5 estrelas

Delivery was late

4 de fevereiro de 2026
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Resposta da Firewood Direct

Hi John,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with the delivery time-frame.

All of our pallet deliveries are handled by third-party couriers and typically arrive within the estimated delivery window provided at checkout. While most deliveries arrive smoothly, delays can occasionally occur depending on routing and local schedules.

In this case, we also didn’t have a contact phone number on the order, which can sometimes make coordination on the day of delivery more difficult for the driver.

We appreciate your feedback and will continue working to ensure the best possible service for our customers.

Kind regards,
Firewood Direct

Avaliado com 5 de um total de 5 estrelas

The service delivery and Italian beech…

The service delivery and Italian beech were all excellent .there is a lovely warm glow from the wood with long lasting burning . I will def be buying again from them

4 de fevereiro de 2026
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Resposta da Firewood Direct

Thanks Jackie! The beech really does give off a gorgeous warm glow. We'll be here whenever you're ready for your next order. Appreciate the kind words!

Avaliado com 3 de um total de 5 estrelas

Driver refused to bring pallet unto…

Driver refused to bring pallet unto grass and left outside, otherwise excellent

29 de janeiro de 2026
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Resposta da Firewood Direct

Hi David,

Thanks again for your order and for leaving a review! We really appreciate the honest feedback and are glad you're satisfied with our product.

Regarding the delivery, we’re sorry that the driver wasn’t able to place the pallet on the grass as requested. For future orders, we’ll always do our best to pass customer preferences to the driver in advance. That said, for safety reasons, moving a pallet of this weight (approx. 620–650 kg) onto soft ground isn’t always possible, as pallet trucks can get stuck or cause damage.

As outlined in our delivery policy, placing pallets beyond kerbside (e.g. into gardens or through gates) is at the driver’s discretion and can’t be guaranteed, especially when access is tight or surfaces are soft. As we work with multiple delivery partners, we’re unfortunately unable to ensure such requests can always be accommodated.

We’re sorry for any inconvenience caused and really appreciate your understanding.

Thanks again for choosing Firewood Direct.

Kind regards,
Firewood Direct

Avaliado com 5 de um total de 5 estrelas

Wood was will packed and quickly…

Wood was will packed and quickly delivered. Moisture levels were low

23 de janeiro de 2026
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Resposta da Firewood Direct

Thanks Ian! Low moisture is what it's all about for a clean, hot burn. Glad you're happy with the quality.

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