I was greeted immediately upon arrival by the staff asked me how she can help me I told her I was there to open an account. She proceeded to take me to Jorge Silva Guishard who assisted me immediately... Ver mais
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Veja o que dizem as avaliações
This company is just a nightmare. Very terrible customer service. If you want to avoid high BP, please avoid this bank.
I was endeavouring to help.my friend in Jordan pay for a serious energy gallbladder and the woman called Tracy...so called " customer service" basically bullied me and refused to allow me to use my a... Ver mais
Absolutely the worst customer service ever. To think these people are in charge of my mortgage. I always pay my payments ahead of time and now all of a sudden my payments are being rejected because... Ver mais
Detalhes da empresa
- Banco
- também em
- Instituição Financeira
Informação fornecida por fontes externas variadas
FirstBank’s history of success is grounded in our fresh approach to banking that is more local, more accessible and more empowering.
Informações de contato
Blue Lake Drive 3500, 35243, Birmingham, Estados Unidos
- firstbankonline.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I used FirstBank for an auto collision…
I used FirstBank for an auto collision insurance settlement. They helped me get my money fast and it didn’t take very long to go through the process. I went to the location in Winchester, TN. The bankers there were very knowledgeable and helpful. They guided me through the process and helped me with every question I had to a t. There are no hidden fees. They are very upfront about their banking. They don’t try to keep your money from you. They will go the extra lengths to let you know exactly which location can pull out what amount for you. They were very respectful to me and my family. I still use this bank to do my direct deposit from my job.
Use another bank
Use another bank
There customer experience is shocking.
It will leave you frustrated, angry and defeated.
Migrating my account is taking them more than two years.
Avoid
Poor banking experience
Poor network
Poor customer service and complaints management
Zero response time
Worst bank
Worst bank. Very bad customer service. Made an airtime purchase of #50,000 since on the 20th of September 2022 still yet nothing that's nearly 3weeks already . Keeps moving me back and forth from customer care to bank. Saying the same thing about resolution. You guys should reverse my money. What's the same talk about automatic reversal if I can't a receive a mere #50,000 and you call yourself a bank. Not the first time this issue is happening. Can't recommend this bank.
Did an awesome job for me when I needed…
Did an awesome job for me when I needed them!
The worst of the worst
The worst of the worst! First Bank and all its subsidiaries are a bunch of corrupts! They ripped me off with an illegal contract and now I am stuck with a house that has structural problems because of their ineptitude and bad blood. These people are real monsters living among us. They have the worst customer service and on top of everything they keep contacting me for offers and other things to continue ripping me off!!
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