First Charter Bus Rental - CREC Avaliações 94

O TrustScore é 4.5 de um total de 5

4,3

68 Alna Lane, 6108 East Hartford, CT, US


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First Student works with WHPS to move 275 children from 11 elementary schools to three different rehearsal sites, weekly for 16 weeks! They take care of our children, doing so on time and with great c... Ver mais

Avaliado com 5 de um total de 5 estrelas

The transportation for our recent trip was flawless. The driver arrived on time and our students were returned to campus at exactly the time we indicated.

Avaliado com 4 de um total de 5 estrelas

Buses showed up as expected and drivers were professional - only issue was I was supposed to get a confirmation call the day before the event but never received it, and had to call a few different tim... Ver mais

Avaliado com 5 de um total de 5 estrelas

The busses arrived on time for departure from the school and the venue. All bus drivers were friendly and made sure that the children were following bus rules.


Detalhes da empresa

  1. Empresa de Ônibus Leito
  2. Fretamento de Ônibus

Sobre First Charter Bus Rental - CREC

Escrito pela empresa

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Informações de contato

  • 68 Alna Lane, 6108, East Hartford, CT, Estados Unidos

  • 800-774-3135

4,3

Excelente

O TrustScore é 4.5 de um total de 5

94 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bus driver was respectful & curteous

Bus driver was respectful & curteous. He arrived early for pick up. We knew how to reach him for pick up at each of our stops. He make sure our boarding of the bus was in safe locations. Would definitely use again.

24 de julho de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The bus was late on both days

The bus was late on both days; on Monday we were given notice, on Tuesday there was no acknowledgement. I had called on Monday to check on the route and was told to expect a call back on Tuesday since the specialist on the phone could not make the needed changes. I never received that call back, and several students reported that the bus did not come to their stop. Neither I (as the program director) nor the parents (who are paying for the bus) are happy.

11 de março de 2020
Avaliação não solicitada
logotipo da First Charter Bus Rental - CREC

Resposta da First Charter Bus Rental - CREC

I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy

Avaliado com 1 de um total de 5 estrelas

your driver never showed up for the…

your driver never showed up for the second pickup from the hotel

2 de janeiro de 2020
Avaliação não solicitada
logotipo da First Charter Bus Rental - CREC

Resposta da First Charter Bus Rental - CREC

I apologize for your experience and assure you this is not typical. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action and continue to earn your business. Thanks, Tammy

Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would. I booked 1st student for my daughters wedding, obviously a very important event. A week before the event a called to confirm the itinerary and that they would have directions to the various stops, they said that they did . The day before the event they called me and had the itinerary wrong, I had to go over it 3 times to make sure it was correct. I called later again that day to make sure we wouldn’t have any surprises the day of the wedding and they gave me the name of the driver and phone #. I called the driver the morning of the wedding to make sure she had directions to the various stops, she assured me she did. The driver got lost with the guests on the way to the venue and a guest had to tell her how to get there, thank God they were not late for the wedding. She also did not have the directions to the Christmas tree farm for the photos and the GROOM had to give her directions. I was very disappointed in the service provided especially after the many phone calls to ensure there would be no issues the day of this very very important event !!!

11 de dezembro de 2019
Avaliação não solicitada
logotipo da First Charter Bus Rental - CREC

Resposta da First Charter Bus Rental - CREC

I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.

Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927

Avaliado com 5 de um total de 5 estrelas

They were picking up about 50 kids to…

They were picking up about 50 kids to bring them from a temple to a party venue. They were on time, got the kids to the party venue without any issues, and the bus driver was completely courteous to me and kept the kids under control. Thanks!

10 de novembro de 2019
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Some Mishaps

I had a trip on 10/28/19, and a bus went to the wrong school even though the trip confirmation said the itinerary correctly.

It also takes FOREVER to hear from the branch after placing the quote with the reservations office.

29 de outubro de 2019
Avaliação não solicitada
logotipo da First Charter Bus Rental - CREC

Resposta da First Charter Bus Rental - CREC

I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and continue to earn your business.

Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais