First Charter driver was on time, early even, and very safe and dependable. The company's process was accommodating and responsible. We will be using the company on our preferred charter list for even... Ver mais
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Veja o que dizem as avaliações
As the groom I did not take the charter bus. However, the guests raved about their experience with the service. All positive in regards to punctually, experience and the driver service. If needed we w... Ver mais
The customer service was great and everything ran smoothly.
First Charter did a great job of getting the students to and from the designated location. They also were very responsive and helpful on the day of transportation.
Detalhes da empresa
Sobre First Charter Bus Rental - KIPP Atlanta
Escrito pela empresa
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Informações de contato
180 Mendel Dr SW, 30336, Atlanta, GA, Estados Unidos
- 800-774-3135
4,7
Excelente
35 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful!
I recommend everyone rent a school bus for your next party. Such a great time!
15 de junho de 2021
Driver Tia was awesome
Driver Tia was awesome! She drove my summer camp children to a Gwinnett pool. Her driving was safe and she was professional and friendly. She had on time pickup. I hope she is my driver again for my next field trip.
10 de junho de 2021
Would highly recommend
Easy to work with. Driver was polite, professional and on time! Great overall experience
18 de maio de 2021
Wonderful company
Wonderful company, great to work with . Wish they had an aux cord
13 de dezembro de 2020
Drivers were on time
Drivers were on time, organized and executed our plan with ease. Thank you!
27 de setembro de 2020
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
2/13
I have had very positive experiences in the past with this company, but this last time they were very unresponsive the day of the event and it made it a very difficult experience leading up to my transportation.
17 de fevereiro de 2020
Avaliação não solicitada
Resposta da First Charter Bus Rental - KIPP Atlanta
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
So flexible and easy to work with
So flexible and easy to work with! Drivers and customer service were very helpful!
3 de fevereiro de 2020
Avaliação não solicitada
Perfect trip
Perfect trip. On time and nice driver. Thank you.
27 de janeiro de 2020
Avaliação não solicitada
Outstanding service
Outstanding service. Buses were on time, and both drivers were very nice and helpful. Thank you!
16 de dezembro de 2019
Avaliação não solicitada
Nice drivers, but poor service
The bus drivers were very nice, but the service is set up very poorly. We rented two buses in a major city, and the buses weren’t traveling together, which seemed very strange. One arrived 40 minutes late and made almost half our guests late to the event, and the only compensation was a $50 savings on an $1,100 order. We asked for a day-of change to our pickup location because our dinner location had fallen through, and we were assured by customer service that both bus drivers would be notified. Only one bus driver was actually notified, and the only reason he came to the new pickup location is because he called to let me know he would be late and I decided to confirm that he knew about the location change (he didn’t). This just seems to me like a big company that doesn’t have the ability to properly manage all of its assets. Also, their after-hours phone line went straight to voicemail.
3 de dezembro de 2019
Avaliação não solicitada
Resposta da First Charter Bus Rental - KIPP Atlanta
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Happy People
The bus was on time, the driver was very accommodating, and the bus was clean. I will definitely come back to this company for our needs.
21 de novembro de 2019
Avaliação não solicitada
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