A bit of a rocky start because the booking process over the phone took a while and I never fully understood the confirmation process, but once our trip was secured we had a great experience. The driver (Debbie-North Seattle yard) was early, courteous, very competent and professional. A great trip!

One of the best experiences we have had from a transportation perspective. Completely professional, safe and a wonderful experience. Our driver was AWESOME!!!

Prompt service!

The bus driver was punctual, friendly, and did a great job.
Thank you!

The drivers were on time and easy to work with. They were accommodating and dealt with our loud group after our wedding. No complaints!

Thank you for the short notice accommodations and for being so flexible with boarding ours students we really appreciate it.

Bus driver Lorraine arrived at pickup location well before established pickup time and promptly called me. She examined traffic flow online to determine best route to destination. She was friendly to all passengers.

On Time, friendly driver, newer clean bus, great experience!

They did a great job and were right on time!

Good Communication, Good Service.

First Charter did what they were supposed to do efficiently. All I wanted was some busses to pick us up and drop us off. And that's what happened.

The schedule was sort of met. We ended up waiting till close to 11pm till we got picked up after the event ended at 10pm. We were expecting them much sooner and had a large group of 10+ waiting around for an hour.

Also the attitude of the driver was rude, and she complained throughout the whole process. It felt really unprofessional and unnecessary. I wanted a shuttle for guests, not to hear about her issues getting here and putting that energy onto us without being asked. It threw me off and was not how I wanted to end the night. Definitely didn't need the attitude all night

Driver was very friendly, patient, and flexible. We were very satisfied with service. Air conditioning in the bus, or having been told this was the case, would have been ideal. But other than that, would book again.

Our charter bus was on time, flexible, and professional. Thank you for your care!

Excellent service! Our driver was awesome! Friendly and helpful, and early! The reservation part was a bit confusing but other than that everything was great.

Buses were very late the first day. The second day one bus didn’t show up for pick up so we had to squeeze students onto three buses.

The trip confirmation was not sent to the bus yard, so there was nobody there to pick our group up. I had to contact the bus yard and they sent someone right away, but our group had to wait an additional 45 minutes in the hot sun.

Driver was super friendly, great communication.
On time and clean bus.

On time and very polite

The bus driver was nice and arrived at the destination on time!