First Connect Avaliações 829

Lisa W is an awesome person when it comes to supporting anyone!!

Vy Ngo is my account manager. Best customer I’ve received yet. I’m a new agent with first connect and I’d like to say Vy made it very stress free and simple. Very effective and quick responses. Vy, you’re the best! Thank you

Audra was very helpful by giving me the information needed to produce the forms and reports needed to support my goals. She took the time needed with me to get this done on time.

Great service every time I chat it, they try to help as much as they can.

My issue was not resolved, but they did answer me quickly. I needed a commercial auto carrier for a debris removal business. The appetite finder pointed me to one carrier, but then the application said that there were "no carriers available" for that risk. I engaged the FC Assistant, told them I needed a representative, and was immediately connected to a rep who verified what I experienced. I'll have to look elsewhere for this particular risk, but I'm impressed with how quickly FC responded.

I have been using first connect for one year now and it has been a blessing. they have so helpful and eager to help me build my business. Thank you First connect.

David Tostado
JDT Premiere Insurance Services

I want to give a massive shout-out to Juni, my account manager. Juni has been very supportive, patient and encouraging to me while I navigate this new journey I am in. His understanding and guidance helped me stay focused and confident. Thank you Juni! You're the best!

Great company to work with!
Glad our brokerage partnered up with them. Always impressed with how they are consistenly adding new carriers.

Hard to log in for each company

Thomas and Louise have been great! I have been in the insurance industry for over ten years. Never in my experience have I had the pleasure of working with people like them. They are quick to respond, very professional, topic experts, and always friendly even when it seems like my goal is to agitate them. There are not enough kind words to speak about these two amazing people. When you're at your breaking point because things are not going well for you, work with them. First Connect, you should be proud these two are in your organization.

I would strongly advise against using this platform—particularly for small startups, which appear to be their primary target. In nearly all cases, direct appointments with these companies can be obtained without a middleman. More concerning, the platform withholds commissions for extended periods. I have not received payment since November of last year for a policy whose commissions were released by the carrier just two weeks after issue. This level of delay is unacceptable and demonstrates a serious lack of transparency and accountability.

I had an excellent experience with Tiffany today. She was patient, knowledgeable, and took the time to really listen to my concerns. Tiffany walked me through each step, explained everything clearly, and didn’t stop until my issue was completely resolved. I truly appreciated her professionalism and friendly attitude—she turned a stressful situation into a smooth and positive one. Thank you, Tiffany, for your outstanding customer service

Juni is an exceptional account manager. His attention to detail is incredible, and he is extremely patient, professional, and thorough in the way he works. He took the time to introduce me to tools and solutions that not only save me time but also help me make more money. That kind of value is rare. Juni genuinely cares about delivering results and making sure everything is handled the right way. Working with him has been an outstanding experience. 10/10.

Wonderful services. They are very caring and supportive.

Juni is my Representative manager helping me get started. He has been patient and very knowledgeable with helping me understand the process. I have called daily and he has walked me through all important steps to quote and further my business. I’m excited to learn more.

Juni is super easy to work with. He is knowledgeable in the industry and can help point you in the right direction! I'm look forward to working with him more.

Real happy with these guys!