First Response Healthcare Avaliações 

7
O TrustScore é 2.5 de um total de 5

2,7

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Detalhes da empresa

  1. Serviço de assistência médica domiciliar

Escrito pela empresa

First Response Healthcare is a leading home healthcare provider in the GCC, committed to delivering patient-centered, high-quality, and comprehensive care that creates value for our patients, their families, and the community. Our services are available across Dubai, Abu Dhabi, Ras Al Khaimah, Fujairah, Sharjah, Qatar, and Riyadh. We provide premium home healthcare services, including doctor on call, IV therapy, physiotherapy, lab tests, health checkups, ambulance services, nursing care, and more - all delivered in the comfort of your home, hotel, or office.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

7 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(7)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I cant express how this home healthcare…

I cant express how this home healthcare company in Dubai was too good, I didnt expect the service to be this helpful, their medical team was on point.

Doctor Farheen and nurse nashra was very comforting as I was anxious about my symptoms, they did a thorough check and suggested me a treatment plan.

11 de maio de 2026
Avaliação não solicitada
logotipo da First Response Healthcare

Resposta da First Response Healthcare

We’re happy to know that you had a positive experience with our team and truly appreciate your valuable feedback.

Avaliado com 1 de um total de 5 estrelas

Actually I had a pathetic experience…

Actually I had a pathetic experience with a pediatrician, as she didn’t show any empathy with the patient ( that too a 8 months old baby) she didn’t even touch the baby and had a bad attitude( rude and unfriendly behavior) I would definitely not recommend her and this company as it’s not worth to pay her the consultation fees as she didn’t not give any proper advise or didn’t even able to examine the patient, moreover she didn’t ask the nurse to check the temperature and later she checked it upon insisting. And regarding the suppository which is prescribed is only 8 AED and the nurse was telling its 250 including the nursing charges which is again ripping the patient.

This kind of business should be reported to avoid any kind of exploration to patients as they run their business on the basis of fear.

Thanks,

14 de junho de 2026
Avaliação não solicitada
logotipo da First Response Healthcare

Resposta da First Response Healthcare

Hi Nawaz,
Thank you for your feedback, we are sorry to hear about your experience. We would like to investigate this further, however, for patient confidentiality reasons, we will need to do so over secure email. Could you please forward your feedback to healthdesk@firstresponse.ae along with:
* The Patient’s Full name
* Phone Number & Email Id the booking was made under
Our customer service team will then review/investigate this in detail.
Kind Regards,
Team First Response Healthcare.

Avaliado com 1 de um total de 5 estrelas

Cost Transparency

Cost transparency was an issue for me.

Fees were only discussed once the doctor was already present.

I was quoted 11,800 AED for tests and IV treatment.

The same services from another doctor cost 2,500 AED.

I recommend confirming all pricing in advance.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pricing was not clear upfront.

Pricing was not clear upfront.

Costs were explained only after arrival and were significantly higher than expected.

Doctor was unethical in her charges and was money-hungry not health-oriented.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unqualified sales doctor

A salesman (doctor) Ahmad came over for a fee of 300AED which is acceptable fee as my son had high fever and runny nose. I wanted to establish if he had viral or bacterial infection and if he would need antibiotics.

After checking his throat, temperature and his chest, he concluded that only way he can tell is if I purchase a 4000AED (€1000) swab test to determine what it is. A qualified doctor was unable to determine probable cause of infection from examination and was stating “you have health insurance, you can claim it back”. This is a scam. Once I said not interested, he left faster than he came. Complete cowboy.

ChatGPT said that the symptoms were most likely viral due to congestion of nose and today my son is a lot better with temperature under control. Scare tactics with unqualified sales doctors, stay away

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be warned....

My partner visited Dubai recently to spend some time with me. As she had been feeling ill for 6 days and it was the weekend I contacted First Response as they state a medical practitioner can be sent round to our home within 45 minutes

On the plus side they did turn up within 45 minutes, three members from their team arrived, which seemed a bit OTT

Their consultancy fee was a modest 200 AED, US $65. The sting in the tail is that everything they recommended (medicine, drip, repeat visits etc) would have added a further 16,000 AED, approx US $5,000!

A bit excessive for a bout of flu!

a repeat visit the next day

23 de novembro de 2024
Avaliação não solicitada

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