Needed some help and advice regarding a Multi-Trainer for my home. Looked through the website then messaged their support team for further information. Lewis was a great help and guided me through the... Ver mais
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Needed some help and advice regarding a Multi-Trainer for my home. Looked through the website then messaged their support team for further information. Lewis was a great help and guided me through the... Ver mais
A empresa respondeu
20/4/26 Needed some help in identifying a fitness cycle so that I could download the manual etc. I used chat. The agent was called Lewis and was extremwely helpful. Sent me links that were relav... Ver mais
A empresa respondeu
We had a very positive experience this morning looking to purchase a Treadmill. As soon as we entered the shop we saw the treadmills all lined up in order of size. We knew we wanted a smaller size, an... Ver mais
A empresa respondeu
Highly recommend Fitshop. Thomas helped us find exactly what we wanted and the delivery and set up were exemplary. Would absolutely use again.
A empresa respondeu
Escrito pela empresa
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
6 Ace Parade, Hook Road, KT9 1DR, Chessington, Reino Unido
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Respondeu a 89% das avaliações negativas
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Great service so knowledgeable.
Henry happy to recommend!

Resposta da Fitshop UK - Chessington Store
Great customer service (he gave good advice and carried the weights to the car for us) and good pricing.

Resposta da Fitshop UK - Chessington Store
Once again team Fitshop great customer service Simon is exceptional very easy to work with when choosing equipment and always deliver to the highest expectations. Well done Simon and the team again great doing business with you.

Resposta da Fitshop UK - Chessington Store
Big thank you to Lewis for his great advice and for helping to get me a speedy delivery. Much appreciated!

Resposta da Fitshop UK - Chessington Store
Very helpfull to get the right product that suits me

Resposta da Fitshop UK - Chessington Store
Highly recommend Fitshop. Thomas helped us find exactly what we wanted and the delivery and set up were exemplary. Would absolutely use again.

Resposta da Fitshop UK - Chessington Store

Resposta da Fitshop UK - Chessington Store
Needed some help and advice regarding a Multi-Trainer for my home. Looked through the website then messaged their support team for further information. Lewis was a great help and guided me through the various pieces of equipment and made the purchase very easy. Great customer service.

Resposta da Fitshop UK - Chessington Store
20/4/26 Needed some help in identifying a fitness cycle so that I could download the manual etc. I used chat. The agent was called Lewis and was extremwely helpful. Sent me links that were relavent and said that I could get back if I needed further assistance . Very impressed . Excellent customer care

Resposta da Fitshop UK - Chessington Store
Bought a Taurus leg-press which is a fantastic bit of kit. Customer service is fantastic and will certainly use them again.

Resposta da Fitshop UK - Chessington Store

Resposta da Fitshop UK - Chessington Store
Wonderful atmosphere, Lewis was helpful and very informative. Good demonstration of how to use the equipment. 10/10

Resposta da Fitshop UK - Chessington Store
Lewis was really helpful and attentive for any questions i asked, helped me narrow down my options based on what i wanted. Couldn't ask for better service!

Resposta da Fitshop UK - Chessington Store
We had a very positive experience this morning looking to purchase a Treadmill. As soon as we entered the shop we saw the treadmills all lined up in order of size. We knew we wanted a smaller size, and Simon, the shop representative, immediately led us to the treadmill that would suit us. He showed us how it operates, and how it can be folded away, and how a new one should be put together. We were able to try it out, and adjust it for speed and incline. Simon was very helpful all along, and very personable. We have no hesitation in recommending Fitshop for any exercise machine you might want to purchase.

Resposta da Fitshop UK - Chessington Store
The staff member I dealt with was understanding of my particular needs and put themselves out to accommodate me.
I was originally drawn to the store by the competitive pricing on the website and the range of equipment catering for the primitive garage gym up to the professional level.

Resposta da Fitshop UK - Chessington Store
Did some research into a new device called a speediance smart gym - the store manager Simon spent a long time researching it with me and matched the best price out there - in fact when the price dropped a week later even matched that for me - very good customer service and great shopping experience with a nice team

Resposta da Fitshop UK - Chessington Store
Very poor service and need for multiple interactions to get delivery correct

Resposta da Fitshop UK - Chessington Store

Resposta da Fitshop UK - Chessington Store
Simon gave me good advice when I was selecting my product. He also went above and beyond to deliver and set up my cross trainer on a day that suited me.
Excellent customer service and happy with my new fitness equipment

Resposta da Fitshop UK - Chessington Store
Fantastic service. Had a query about Christmas delivery but stated chat with Thomas and he took care of everything in the order. Good advice, placed the order and arrived in time. Excellent.

Resposta da Fitshop UK - Chessington Store
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