Absolutely amazing support given for a number of weeks leading up to the final purchases. Super friendly and helpful staff. Many thanks to Leon and his team.
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Veja o que dizem as avaliações
Always love visiting this place! Great set of lads that can’t do enough for you! Unmatched industry knowledge and equipment is great. My go to brand is Taurus, the quality is top end, never any issues... Ver mais
A empresa respondeu
My experience with Rob from customer services was top class Really helpful and all my equipment I have purchased from fit shop has been first class highly recommend ⭐️⭐️⭐️⭐️⭐️
A empresa respondeu
Dale gave me good service throughout from start to finish. Polite, good customer service. Free delivery is also a huge bonus.
A empresa respondeu
Detalhes da empresa
- Loja de Equipamentos de Ginástica
- Atacadista de Equipamentos para Ginástica
- Ciclismo Indoor
- Loja de artigos esportivos
- Loja de acessórios para tênis de mesa
Sobre Fitshop UK - Leeds Store
Escrito pela empresa
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
Informações de contato
Unit 1, Gelderd Road, WF17 9LX, Leeds, Reino Unido
- 0192 435 9559
4,8
Excelente
106 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic Company
Absolutely amazing support given for a number of weeks leading up to the final purchases. Super friendly and helpful staff. Many thanks to Leon and his team.
23 de maio de 2026
Avaliação não solicitada
Saw Leon amazing guy!
21 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Good service
Dale gave me good service throughout from start to finish. Polite, good customer service. Free delivery is also a huge bonus.
20 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very helpful staff and lots of kit
Very helpful staff lots of kit
19 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Fantastic experience at FITSHOP Leeds
Fantastic experience at FITSHOP Leeds. Planned and arranged our full home gym with all the kit we needed with the help of Zen
18 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Excellent customer service couldn’t…
Excellent customer service couldn’t have been more patient with my 1000 questions! Thankyou Zen!
18 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Leeds fitshop
Visited the Leeds store! Filled with amazing kit and the team are friendly and knowledgeable. Thanks to Leon and Zen for the fitness advice
18 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Really helpful staff
18 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
My experience with Rob from customer…
My experience with Rob from customer services was top class
Really helpful and all my equipment I have purchased from fit shop has been first class highly recommend ⭐️⭐️⭐️⭐️⭐️
18 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to leave a review!
We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Staff are very welcoming and helpful
Staff are very welcoming and helpful
17 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Brilliant service
Brilliant service. Always have what we need at the best prices. Can’t recommend enough.
17 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service and great price
Great service and great price. Zen took care of what I wanted perfectly. Big thanks.
16 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Brilliant service from the lads at…
Brilliant service from the lads at Leeds store.
16 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Brilliant service very knowledgeable…
Brilliant service very knowledgeable guys
13 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great staff in the Leeds store.
Great staff in the Leeds store.. Rob and Leon were unreal
9 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service in store with loads of…
Great service in store with loads of knowledge and help in choosing appropriate items
7 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Always love visiting this place
Always love visiting this place! Great set of lads that can’t do enough for you! Unmatched industry knowledge and equipment is great. My go to brand is Taurus, the quality is top end, never any issues, robust and sleek. Go and visit these guys for any fitness equipment needs even if it’s just for fitness and training advice. Zen and team know their stuff
7 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Great service from Leon and Zen at…
Great service from Leon and Zen at Leeds. Professional advice and great selection of equipment on display
7 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for your fantastic review! We’re delighted you had a great experience and look forward to serving you again.
Kind regards
Fitshop Team
Very poor customer service, dishonest dispatch and delivery times.
Website states 3-day delivery, but my order has now taken 13 days and I still don’t have my equipment.
I ordered on the 1st and heard absolutely nothing until the 7th — and only because I contacted the delivery company myself through a request. Communication from the retailer has been completely nonexistent throughout.
To make things worse, the only delivery option I’ve been given is for the following week, meaning I’ve had to take time off work for nothing.
Very disappointing service and extremely misleading delivery expectations. I would not order again based on this experience.
7 de maio de 2026
Avaliação não solicitada
Resposta da Fitshop UK - Leeds Store
Dear Customer,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations.
Unfortunately you have not provided any details that would allow us to link your review to an order with us ad despite a request being sent via this platform no response has been received. We take all customer concerns seriously and would really appreciate the opportunity to investigate this matter fully and put things right. To help us do so, please contact our Customer Care team directly at customercare@fitshop.co.uk with your order details and any additional information.
A member of the team will review your case thoroughly and work with you to reach a resolution as quickly as possible.
Thank you again for bringing this to our attention — we value your feedback and hope to restore your confidence in us.
Kind regards,
Fitshop Team
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