Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Ver mais
A empresa respondeu
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Ver mais
A empresa respondeu
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Aberdeen
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Reino Unido
- 01224 716 961
4,4
Excelente
260 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly staff that looked after my…
Friendly staff that looked after my vehicle and gave me regular updates as to what was going on.
28 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words. We're delighted to hear you were happy with the service you received and appreciate your feedback!
Impressed by efficiency and…
Impressed by efficiency and communication anent my car SP68USW. Many yhanks/ courtesy car was just fin
17 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're delighted to hear about your positive experience with our service. We appreciate your kind words about the efficiency and communication you received. We're glad the courtesy car met your needs.
No major issues
No major issues. Quality control could be better.
Good communication. I will be using them if needed, hopefully I won't need their service from obvious reasons, but good to know where to go for stress free experience.
17 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your feedback. We appreciate you acknowledging our good communication and stress-free experience. We take your comments about quality control seriously and are always working to improve our processes. We strive to provide the best possible service and appreciate your continued support.
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your kind words and are glad to hear you had a positive experience.
Great service
Easy process for do off and collection. Regularly informed of progress.
Great job of fixing the car.
Only downside, but known about, was the size of the courtesy car.
17 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind review. We're pleased to hear you found the drop-off and collection process easy and appreciated the regular updates. We're glad you were happy with the repair work.
Great service
Very happy with my service and kept upto date with the progress of my vehicle.
16 de abril de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your 5-star review! We're delighted to hear you were happy with the service you received and that we kept you informed throughout the repair process. We strive to provide excellent communication and updates to our customers.
Excellent service
Excellent service. Car looks brand new again. Highly recommend them for any repairs,
16 de abril de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words and 5-star rating! We're so happy to hear you were pleased with our service and the quality of our work. We appreciate your recommendation and are glad you had a positive experience.
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're thrilled to hear you had a positive experience with us. We strive to provide excellent service and appreciate your kind words about our communication, repair work, and attention to detail.
Efficient and Friendly service
I had a great experience at Fix Auto Aberdeen, efficient and friendly service. Would recommend them
25 de março de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had a positive experience with our services and appreciate your recommendation.
My Honda
Thank you all for the great service especially Donna for giving us a nice new courtesy car.
26 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your kind words and are glad you enjoyed the service.
All good
An effective repair with car returned in good order. Communication was fine. Rental car helpful.
24 de março de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words. We're glad to hear that you were satisfied with the repair and the rental car. We appreciate your positive feedback and will continue to strive for excellence in all aspects of our service.
Positive experience
I had a very positive experience at Fix Auto Aberdeen . Donna at the front desk was great , very helpful & kept me informed as to when my car would be ready for collection . Thank you Donna . My car is looking back to normal after the repair , I’m really pleased with it . The curtesy car I was given was ideal as my husband can’t drive a manual anymore, so he was able to get out & about as usual . The only negative thing I have to say is that the parking at Fix Auto is quite tight for larger cars , apart from that I had no problems & I was happy with the whole experience of having my car repaired . Thank you .
10 de março de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to share your experience with us. It's wonderful to hear that you had a positive experience at our Aberdeen location. We're thrilled that Donna was so helpful and kept you informed throughout the repair process. We're also glad that the courtesy car was a good fit for your needs.
We understand your comment about the parking situation and will take it into consideration as we continue to improve our facilities. We strive to provide a seamless and positive experience for all of our customers, and we're happy to hear that your car is looking great after the repair.
Completed work on time to high standard
Thorough assessment, updates on progress and work completed to a high standard on time.
5 de março de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words and positive feedback. We appreciate you taking the time to share your experience. We are glad to hear that you were satisfied with the assessment, progress updates, and the quality of our work.
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate you taking the time to share your positive experience. We're glad to hear that you had a smooth and enjoyable interaction.
Excellent repair, great communication
The service I received was efficient and friendly. I was kept informed of the progress of my vehicle by email and all my questions were answered with timely responses. A slight problem with my vehicle on completion was resoved quickly and with no fuss.
26 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words. We're glad to hear you were happy with the service and communication you received. We appreciate your feedback and will share it with our team.
I have received great Customer Service…
I have received great Customer Service from this company especially the lady in reception. She kept me updated and was very supportive and a pleasure to deal with.
26 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your kind words. We're thrilled to hear about the positive experience you had with our team.
Great quality
Constant communication, works completed faster than expected and good quality
6 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We're delighted to hear you were pleased with our communication, the speed of completion, and the quality of the work. Your feedback is invaluable as we strive to consistently deliver excellent service.
It was dissapointing to find a…
It was dissapointing to find a protective strip on the replaced bumper missing when I collected my car, they have promised to order and fit one but means another trip in to Aberdeen. Still awaiting a date to have this work done.
3 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We understand your frustration with the missing protective strip and the inconvenience of needing to return for the repair. We appreciate your patience as we work to schedule the appointment for you.
Great customer service ,very helpful…
Great customer service ,very helpful front of house staff .A great job done quickly and to a high standard .
31 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
Thank you for your kind words and 5-star review. We're so glad to hear you were happy with the service and work provided.
Professional service
Professional service, kept informed of repair
progress. Courtesy car provided at same location which made the process easier.
31 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Aberdeen
We appreciate your kind words. We're glad you found our service professional and that we kept you informed throughout the repair process. We're also happy to hear that the courtesy car made things easier for you.
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