The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us... Ver mais
A empresa respondeu
35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us... Ver mais
A empresa respondeu
Amazing service. Had work done on a dent after an accident and went through our insurance company. Car was picked up from my home at the same time as they left me a courtesy car. The two gentlemen who... Ver mais
A empresa respondeu
Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais
A empresa respondeu
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... Ver mais
A empresa respondeu
Escrito pela empresa
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Escrito pela empresa

35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Reino Unido
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Resposta da Fix Auto UK - Fix Auto Chelmsford
Top quality service, The staff were great and knew exactly what they were doing. The car looks great and I could never tell there was any damage. Thank you to all involved.

Resposta da Fix Auto UK - Fix Auto Chelmsford
From collection of our vehicle to delivery back of vehicle everything was seamless. Staff were courteous and knowledgeable. A pleasure to do business with.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Great customer service very clear communication and my car is a good as new after the repairs were carried out. Very satisfied many thanks
Craig

Resposta da Fix Auto UK - Fix Auto Chelmsford
I cant praise Fix Auto enough. I managed to render my car undriveable after a bang with a parked car , on a Sunday morning.I managed to get my car towed to my home. I contacted my insurance company Monday. On Monday evening I had a phone call from a representative from AutoFix informing they had been passed the job from my insurance and that they would be ringing me back to organise the pickup the following day. Also would I like a courtesy car. The next morning the truck arrived to collect my car and give me my delightful Hyundai i10.
Less than 2 weeks later I received a call from the young lady telling me my car was ready. Would I like it delivered or collect. I collected it and what a shock. The car that got towed away was undriveable and absolutely filthy inside and out.
The car I got back is absolutely immaculate. It felt and looked like a new car. It drives beautifully.
As previously mentioned. I am thoroughly pleased and impressed with AutoFix.
Thank you so much. I would certainly use your services again vvv

Resposta da Fix Auto UK - Fix Auto Chelmsford
There isn't much more I can say about this garage that hasn't already been said.
My 2021 Skoda Octavia LE was repaired to perfection, as new. The car was cleaned inside and out, it looked as if it had just come from the showroom, pristine.
As this car is loaded with sensors everything is working as it should.
Highly recommended. The staff are very polite and helpful. You cannot go wrong by using this garage, 5 star.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Really nice people to deal with.
Even silly little bodywork jobs like mine.
The company has grown but the service has remained excellent as it always has been.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Great work very friendly staff. They make sure every customer is satisfied. Good work keep it up.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Everyone I dealt with - Reception, Workshop and the car delivery drivers - were all pleasant and helpful. Courtesy car was delivered clean and in good order (only a year old) and repair to the
body work on my vehicle only took a week. My vehicle returned with excellent repair and the exterior washed over.
Referred to FixAuto by my Insurance Company so no previous knowledge of the Company but in all a good experience.

Resposta da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford
Repair was great.
Delays and cancellations frustrating.
Rather expensive, but you get what you pay for.
3 1/2 week wait for first appointment.
Appointment cancelled day before owing to lack of courtesy car.
Next appointment cancelled day before owing to insurance work getting priority for courtesy cars.
Tried to postpone for a third time owing to lack of availability of courtesy car.
Repair took a week and looks good. Shame it eventually took seven weeks since first walking through the door.
Somehow my car also gained over 50 miles during its stay.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Can’t fault the work carried out plus the driver returning my car also washed my car & hovered & cleaned inside. However timescale I can fault, was initially advised 7 -10 days; I phoned after 9 days & again after 14 days, advised backlog due to sickness, phoned again day 16 asked to ring back later, asked them to ring me, which they didn’t so after another phone call to them advised car was ready & arranged for it to be returned to me.
There were 2 occasions people were supposed to ring me back that never did, necessitating me to make another call, however on 2 other occasions I was rung back.
All in all quite happy just would’ve nice to have been kept informed of what was happening without me having to keep ringing

Resposta da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford
Great customer service from Fix Auto Chelmsford! My car went in for repairs to the suspension and this was completed professionally, to a high standard and I was kept informed as to progress throughout. Being offered a courtesy car while mine was off the road was a welcome bonus! I would highly recommend this company.

Resposta da Fix Auto UK - Fix Auto Chelmsford
The gentleman who picked up the car was very helpful and polite. It took longer than expected to repair but that was due to the current situation of getting parts etc. but I had regular phone updates from the company.
Very pleased with the service.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Car was collected and a courtesy car left, work was done quickly and to a high standard then car was delivered back to my home address and the courtesy car was colelcted

Resposta da Fix Auto UK - Fix Auto Chelmsford
Very good communication throughout and car looks good as new after been driven into

Resposta da Fix Auto UK - Fix Auto Chelmsford
Excellent customer service and repair done to a high standard, kept me updated as to progress of my car

Resposta da Fix Auto UK - Fix Auto Chelmsford
Oh my god I’m speechless I need to give you the before pictures so you can show the WORLD what you have done. You are amazing I need to thank personal the person that fixed my car. My car looks brand new my Baby Alfa is perfect because of you I can’t thank you enough. Thank you thank you thank you!!! I’m on my knees thank you. YOUR THE BEST IN THE BUSINESS HANDS DOWN!! Absolutely perfect company! A TRILLION% recommended I love you!

Resposta da Fix Auto UK - Fix Auto Chelmsford
Fantastic! My wife's car is matte grey, one of the hardest colours and it looks better than when it was new! I cannot recommend them enough. Thank you Danny and team !!

Resposta da Fix Auto UK - Fix Auto Chelmsford
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