Fix Auto UK - Fix Auto Chelmsford Avaliações 

233
O TrustScore é 4.5 de um total de 5

4,6

35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My van was gone a little while, but I have to say, the quality of the work made it worth the wait. I was given a courtesy vehicle (of my choice) for the duration, with my vehicle picked up and returne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On 24th May 2026 a metal parking post sprung up underneath my vehicle, ripping through the protective under cover and severing my brake lines. Fix Auto was assigned via my insurance company to recove... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Oficina de Automóveis
  2. Oficina de Carroceria
  3. Martelinho de Ouro
  4. Mecânica de Carros
  5. Serviço de Motorista

Sobre Fix Auto UK - Fix Auto Chelmsford

Escrito pela empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito pela empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informações de contato

  • 35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Reino Unido

  • 01245265264

4,6

Excelente

O TrustScore é 4.5 de um total de 5

233 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(233)

5.407 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service

The second time we have used these guys in the past 4 months, both after accidents and through insurance. Communication excellent and service/repair provided top draw. Thank you

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Afternoon Sarah,

Thank you for taking the time to leave us such a positive review.
We are glad you're happy with the repair and service you have received.
I will pass this to the rest of the team.

Kind Regards,
Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Really helpful company very efficient…

Really helpful company very efficient and helpful through the whole process of collecting the car to keeping me updated about the progress
Great repairs carried out

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning,

Thank you for taking the time to leave us a review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Have a great day!

Kind Regards,
Fix Auto Braintree

Avaliado com 5 de um total de 5 estrelas

They repaired my vehicle to high…

They repaired my vehicle to high standards and ever quickly. I would definitely recommend friends and family about them.

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning Tom,

Thank you for your kind words and 5 star review. We're glad you're happy with the repairs to your vehicle. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

I will pass your feedback to the rest of the team.

Kind Regards,
Fix Auto Braintree

Avaliado com 5 de um total de 5 estrelas

Everything from first contact

Everything from first contact, to picking up my car, fixing it and then delivering my car back to me. Was fast easy and seamless, well done to all involved 👏

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning Martin,

Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards,
Fix Auto Chelmsford

Avaliado com 4 de um total de 5 estrelas

learning lessons

This is the first time I've had to use Fix Auto, or any body shop come to that, so I didn`t know what to expect. The repair didn`t take long, it just seemed that way. I was delighted with the repair, there`s some clever people in that body shop. The only thing with me, the curtesy car provided was quite a bit bigger than my Nissan Micra, would have liked an equivalent size.

15 de dezembro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning Peter,

Thank you for taking the time to leave us a review.

We are sorry to hear that the courtesy car provided was a bit too big for you but glad you're happy with the repairs completed on your car.

We will share the feedback with the rest of the team.
Have a great day!

Kind Regards,
Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

I had a silly accident with a gate…

I had a silly accident with a gate post, taking my dog to the kennels, while I took a short holiday. Fix Auto collected my vehicle, loaned me a courtesy car and repaired my car in a very short period of time. The standard of finish of the repair is outstanding and it is not possible to discern the right front wing was ever damaged beyond repair. My Tuscan looks brand new. My personal belongings were left in the car and all of them were still there when I collected it . This firm is friendly, efficient and shows a high degree of professionalism. I hope I do not have to use them again. But if I have another accident I will go straight to Fix Auto.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning Mr Turner,

Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Braintree

Avaliado com 1 de um total de 5 estrelas

Was given a car that not all seat belts…

Was given a car that not all seat belts were working.
Branch did nothing about this while knowing I had three children.

7 de janeiro de 2025
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Good Morning Sharna,

Firstly, I would like to sincerely apologize for the inconvenience you experienced with the flat battery and the seat belt issue during your hire. We understand how frustrating these issues can be.

Our courtesy car that unfortunately needed recovering from Shrub End was seemingly down to a flat battery, we were able to jump start it and drive it back ourselves, however we will look into how we can further prevent this from happening in the future.

Once the vehicle was back onsite, we also inspected the issue with a 5th (middle) seat belt, this was underneath the seat and needed pulling out. We will also address this moving forward with our maintenance and cleaning team to prevent this from happening again.

Once again, I would like to apologise for any distress caused throughout the repair process.

Avaliado com 5 de um total de 5 estrelas

Amazing Service and Workmanship

I cannot rate Fix Auto UK in Chelmsford highly enough. My entire experience was made effortless from start to finish. They collected my car and returned it once finished, so no hassle of having to deliver and collect yourself. I am also extremely impressed with the actual work that was carried out on my car. The damage was quite considerable, but the end result is absolute perfection! It looks like a new car again (despite being 10 years old!) and I should just like to say a big THANK YOU to you all.

25 de novembro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you were so impressed with our service and the quality of the work performed on your car. We strive to make the repair process as convenient and stress-free as possible for our customers, and it's wonderful to know that we achieved that for you. We are proud of our team and their dedication to delivering exceptional results.

Avaliado com 4 de um total de 5 estrelas

It's the little details...

The repair to the bodywork of the car was good. The communication from Fix Auto was polite and told me what I needed to know. However, I did not know where my car went for repair. I cracked my number plate in the collision, which was replaced, but making a mismatch with the intact one, the detail of the red border was missed, so I'll have to replace it. I also didn't like that my car was driven to and from the repairer. Thus, just a four star rating instead of a five.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

We appreciate your feedback and are glad to hear that the bodywork repair was satisfactory and that you found our communication to be helpful. We understand your concerns about the location of the repair and the mismatch in the number plate. We strive to provide a seamless experience for our customers and will take your feedback into consideration as we continue to improve our processes.

Kind Regards

Jackie

Avaliado com 5 de um total de 5 estrelas

A great company

A great company . If you’ve had an accident these are the people to go to for an excellent repair. My car was collected quickly, repaired to the highest standard and returned to my home washed and valeted in a week .Repair was excellent as was communication with Jackie. It made a stressful situation as easy as it could be. I would highly recommend Fix Auto .

25 de outubro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words. We are so glad to hear that you had a positive experience with our company. We strive to make the repair process as smooth and stress-free as possible for our customers. We are delighted that you were happy with the quality of the repair and the communication you received.

Avaliado com 5 de um total de 5 estrelas

Had a crash repair few years back…

Had a crash repair few years back ,since then don't go anywhere else. Great bodywork shop, attention to detail. The other site, mechanics, sound as a pound. Even have an ex bmw guy there. Win/win for me and my old bmw. Latest was for bodywork. Car returned washed polished and tyres dressed. Great company imho.

1 de novembro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

We appreciate your kind words and are thrilled to hear about your positive experiences with our services. We strive to provide exceptional customer service and are dedicated to delivering high-quality repairs. It's wonderful to know that you've been consistently satisfied with our work, particularly with the attention to detail and the expertise of our mechanics. We're glad you're happy with the results and that your car was returned in such great condition.

Avaliado com 5 de um total de 5 estrelas

First class job

First class job. Car collected, courtesy car dropped simultaneously. Car valet was very good.happy days.

3 de outubro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

We're delighted to hear you had a positive experience. We appreciate your kind words about our service and the valet. Thank you.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

No fault accident.

My damaged car collected,courtesy car loaned.
My car returned, in showroom condition, the Body shop at Fix Auto having worked miracles!
Thank you all.

2 de setembro de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your kind words and 5 star review. We're glad you're happy with the service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Excellent all round

Excellent all round. Very timely and professional.

23 de agosto de 2024
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

We appreciate your kind words and are glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

I want to say a big thankyou to you.

I want to say a big thankyou to you and the guys for doing such a marvellous job. It looks immaculate, not bad for a motor in its 21st year and 107k miles under its belt. The rust repair and paint job far exceeds my expectations.

Fix Auto are to be recommended. Please pass my thanks to the guys in the workshop.

7 de junho de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you so much for taking the time to provide such lovely feedback. With a 5 star review, I have passed on your comments to whole team. We strive to help everyone that comes to us and provide the best service possible.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service and…

Absolutely amazing service and professionalism. I am a Customer Service Manager myself so I am aware how difficult some situations can be. The handling of everything was perfect. Great team (Jackie and Mark the driver). Despite the traumatisation of an accident that wasn't my fault the team dealt with the dent so swiftly and kept me informed. I cant praise them enough. Many thanks Team Chelmsford

13 de junho de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5 star review, you have been a fantastic customer and thank you very much from the team for the box of cakes.

We are continually looking to improve and give the best service we can, especially as your are already going through a traumatic time from the accident.

A big thank you from the team here at Chelmsford.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Fix Auto Chelmsford

Fix Auto Chelmsford

I'm extremely impressed with this company. I had an incident with a post and sustained substantial damage to my nearside wing and trim, from the first phone call from Fix Auto my experience was fantastic, my insurance company told me I would hear with a day, it was less than an hour ! I was given a date that their driver would come and collect my car and drop off a courtesy car, very prompt service and the replacement car was lovely. I was asked to send photo's of the damage prior to collection so that they could source replacement parts etc, the repairs took just under 2 weeks and they have done an excellent job, my only disappointment was that the repairs didn't take longer as I was rather taken with the replacement car :-)

My experience was excellent from start to finish and I would highly recommend Fix Auto if you are in the position of needing your car repaired.

Thank you very much to Jackie who was my main contact and kept me informed all the way through, she was very friendly and answered my questions very quickly.

11 de junho de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Your 5 star review is great to hear. We as company are continuing to grow and want to the best we can. Thank you for your kind words, We're glad you're happy with our staff and service. We strive to provide the best possible experience, it's feedback like yours which helps us grow and continue to help all our clients.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Great service from the team

Great service from the team, from the beginning to the end, professional in approach and a fantastic job done on the rear of my car.
Communication was great throughout with a friendly demeanour and kept me in the loop at all times. Wouldn’t recommend going anywhere else from now on! Well done team!!

7 de junho de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5 star review, I will pass this onto the team, we try our best to help and keep customer in the loop.

Kind Regards

Fix Auto Chelmsford Team.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

From start to finish, FX Auto have been immaculate in their dealings with me. I was kept informed by Jackie on reception, at all times of the progress of the repairs and the vehicle was returned promptly by cheerful drivers.

22 de maio de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you Susan, for your 5 star review, we are grateful for all feedback. This will be passed onto the team thank you.

Kind Regards

Fix Auto Chelmsford

Avaliado com 5 de um total de 5 estrelas

Communication was excellent

Communication was excellent, Jacquie was always willing to help and listen to my stupid questions, nothing was too much trouble for them

10 de maio de 2024
Avaliação não solicitada
logotipo da Fix Auto UK - Fix Auto Chelmsford

Resposta da Fix Auto UK - Fix Auto Chelmsford

Thank you for your 5* review Aaron, your comments will be passed on to Jackie and the team. We aim to do our best..

Kind Regards

Fix Auto Chelmsford

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