I dislodged a corner of my cars front bumper having caught it on the edge of a fence post whilst reversing on my drive. I visited Fix Auto in Chessington to get an idea other than cost of repair. I... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Great communication. Excellent customer service. Collected and returned my car and gave me use of a lovely courtesy car in the meantime. Repairs completed quicker that anticipated, my car looks... Ver mais
A empresa respondeu
Timely pick up and delivery of car but with a month’s wait for an agreed date for the work to begin, the parts could have been ordered ahead of the car getting to the venue for the work to begin. The... Ver mais
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My car came here for repair after a fairly significant impact that affected every panel on one side. Fix Auto were excellent, great communications during the process, always friendly and most importa... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Chessington
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Techview House, Cox Lane, KT9 1SG, Chessington, Surrey, Reino Unido
- 0208 3918700
4,7
Excelente
318 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent.....just a big thank you for…
Excellent.....just a big thank you for the outstanding service , you provided. Keeping me informed and updated on the niggly little things from day 1 to the day the car was delivered. Thank you to the whole team.
12 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Ms. Fernandes
what a great review, we are delighted you are happy with the service from the whole team
regards
Rachel @ Fix Auto Chessington
Response to needs and queries
Response to needs and queries
Personal service
Friendly and helpful employees
4 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Mr. Vagg
we really appreciate you taking time to leave us a review!
Fix Auto Chessington
Very friendly and efficient service
Very friendly and efficient service, excellent communications and a great repair job. I couldn't fault the service in anyway..
11 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for your great review. We are glad you everything seems to have met expectations, especially our staff's friendliness !
Fix Auto Chessington
Very happy with the repairs carried…
Very happy with the repairs carried out. Good communication and updates throughout. Would recommend and use again.
3 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Sexton,
We're happy to hear that you were satisfied with the repairs and our communication. Thank you for recommending us; we appreciate your positive feedback!
Fix Auto Chessington
It took 3 weeks for a small repair
No courtesy car available unless I had waited longer to book the car in. Thinking it would only be a few days for a small repair, I consented. But I was without a car for 3 weeks (21 days) until I received my car back. This was really difficult to manage visits, hospital appointments, dentist, collecting prescriptions, blood tests , eye test etc. The repair was good and the car clean however.
1 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Good Morning
thank you for your review, I can see that we after you declined the courtesy car for booking in and when you dropped off your car you enquired about a courtesy car and the staff explained that we have to pre book cars to customers, they offered to arrange one once they had one spare but the date of availability was not suitable. We do advise all customers repairs are on average 7-10 working days with a lot of suppliers having parts delays and any unforeseen delays. I am sorry you had an inconvenience, we would always recommended if you have important appointments to attend, to book in with a replacement vehicle.
Kind Regards
Fix Auto Chessington
Repairs to Car after Head on Collision
I was involved in a head on collision resulting in significant damage to my vehicle. I arranged for the car to be delivered to Fix Auto, Chessington for it to be repaired. The service was brilliant from start to finish! The team were friendly, honest, and kept me updated throughout the repair. They explained everything clearly and the work was done to a really high standard. The car repair was perfect now and the turnaround time was quicker than expected. I’m really impressed and wouldn’t hesitate to recommend Fix Auto, Chessington.
28 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for your lovely kind words Mr. Reid - i have sent over to the team including Anthony who worked on your vehicle. You were patient towards the end with those few niggles but we got there and are delighted you are happy.
Regards Rachel and Arnie Fix Auto Chessington
Exceptional
I recently had the pleasure of working with Fix Auto Chessington following a repair on my car, and I couldn’t be happier with the experience I received. From the very first point of contact through to delivery, their service was truly exceptional and
The repaired areas looked as good as new.
Also Courtesy cars, vehicle delivery, and detailed vehicle cleaning—a touch that doesn’t go unnoticed.
22 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Mr. Fernandes,
What a lovely review! we are so happy that everything went well and you were happy with all aspects of the process. Although we hope you will be fortunate enough not to need our services again, if you do, you know where we are!
Fix Auto Chessington
Friendly and super professional service…
Friendly and super professional service from start to finish. Great comms too! Highly recommended.
20 de agosto de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for taking the time to leave your great review! We really appreciate your kind words
Fix Auto Chessington
Communication and Skill 5 Star
Communication excellent from start to finish. I couldn’t quite believe the repair job they did on my front bumper. It was as if the accident had never happened, just looked brand new. Fabulous, thank you.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Ms. Maynard,
What a lovely review! we are so happy that you had a great experience. I will pass on your kind words to the team. Thank you for time in leaving the review.
Fix Auto Chessington
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Nadia ,
We appreciate you taking the time to leave positive feedback regarding our service and repairs; it is always appreciated.
Fix Auto Chessington
Resposta da Fix Auto UK - Fix Auto Chessington
Iordache,
We appreciate your positive feedback and the five-star rating! We are happy to hear that you were pleased with our service.
Fix Auto Chessington
Helpful service team
The service provided was wonderful throughout. Staff were supportive and informative.
*Still awaiting a message about one aspect which was discussed post service.
7 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Hi JP,
We're happy to hear that our staff were supportive and informative! We apologise for the delay regarding the message you're awaiting and will look into it right away. Thanks for the feedback.
Fix Auto UK
Friendly, straightforward and high quality work
Fix Auto took our car in for repairs, having being selected by our insurers. From collection through to delivery, the team were friendly and courteous, and kept us informed of progress throughout. And they did an excellent job of the repair itself. Very pleased.
28 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for your review Mr. Young
We're happy to hear that our team provided friendly, courteous service and kept you informed throughout the repair process. We're glad you're pleased with the quality of the work. Thank you for your positive feedback!
Fix Auto Chessington
Excellent service, from start to finish
Such helpful, friendly, informative staff, made dealing with this company an absolute pleasure.
You get to speak to real people on the phone ,very promptly, these days a real bonus.
My car was delivered back to me, looking as great as it was before I smashed it up !
2 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you fir your fantastic review Ms. Hughes. It's wonderful to know that our staff were so helpful and informative, and that you were pleased with the repair. Fix Auto Chessington
The people
All staff were cheery and engaged . Booking and collection was easy . The repair was great and completed well within time.
25 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you Graham
We appreciate you taking the time to leave us this fantastic review! We're so glad booking and collection were easy, and you were pleased with the repair. Fix Auto Chessington
Charming man who collected and returned…
Charming man who collected and returned my vehicle
24 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for the lovely review Mrs. Conway, I will pass comments onto Dale our transport operative. Regards Fix Auto Chessington
Fix Auto - Stolen Car Repair
Sadly my car was stolen, once it was recovered it was brought to Fix Auto to be repaired. Fix Auto were professional and kind throughout my experience with them. Although the damage was extensive, they went out of their way to restore my car to it’s original condition as promptly as possible. The employees kept me updated at every stage and were transparent about any delays. Fix Auto were a pleasure to deal with and I’m grateful to all the team!
30 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Chessington
Thank for your lovely reviews Mr. Saker. We are very happy we managed to get you back on the road and thank you for your patience whilst waiting for back ordered parts. Fix Auto Chessington
Excellent Service
Fix Auto, Chessington, were recommended by my Kia dealer, for bodywork. I called, without prior appointment, to see about having a minor scratch on a door 'repaired'. A gentleman polished the scratch straight away, with pretty good results. That is excellent customer service, which has saved me a lot of money, and time. Can't ask for any better.
25 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chessington
Good Evening Mr. Tyrrell,
We appreciate you taking the time to share your positive experience regarding the quick and effective repair of the scratch on your car. We are glad we could save you time and money.
Fix Auto Chessington
Resposta da Fix Auto UK - Fix Auto Chessington
Thank you for taking time to leave a review. I will be sure to share with the staff ! - many thanks Fix Auto Chessington
Resposta da Fix Auto UK - Fix Auto Chessington
Mr. S K ,
We appreciate your feedback and are glad you had a good experience.
Fix Auto Chessington
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