Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWoodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Ver mais
A empresa respondeu
Was kept informed throughout the process and when car was ready for pickup. Staff curtesy was of a high quality and information clear.
A empresa respondeu
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Reino Unido
- 0191 385 1747
4,9
Excelente
337 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Fix Auto UK - Fix Auto Durham
Hi Alison
Thank-you so much for the 5 star review, always appreciated.
Kind regards
Karen, Fix Auto Durham
Great Customer service
Great Customer service, always informative, keeping me in the loop with everything that was going on, I.e from ordering the parts, to them arriving and a completion date. Great company staff very friendly and very helpful, would highly recommend them to anyone. Great stuff guys keep up the excellent work 👏
18 de novembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Andrew
That's a lovely review, great to hear you were happy with everything.
Thank-you
Donna, Fix Auto Durham
Our car went in from a crash
Our car went to Autofix as that’s where our insurance sent it, and from the start to end the service has been brilliant, Andrew has kept me up to date with everything I’ve asked for and the car has come back looking really good and they even cleaned it inside and out which was a nice touch
7 de novembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Hannah
Thank you so much for the fabulous review of our service. It is very much appreciated. Andrew will be so pleased to know he has made a positive impression.
Kind regards
Karen, Fix Auto Durham
Staff helpful and friendly
5 de novembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Good morning Jane
Thank you for your kind words. We are so glad you found our staff to be helpful and friendly.
Kind regards
Karen, Fix Auto Durham
Very professional outfit.
Very professional outfit.
Explained exactly what the repair entailed.Extensive repair on the body work on my Lexus was completed in one week as promised.
The car returned to me as if nothing had happened to it.Very pleasant knowledgeable staff ,particularly Marty who I dealt with.
30 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Brendan
We appreciate you taking the time to leave us complimentary feedback. It's great to hear that you were happy with all aspects of our service. I will certainly pass on your feedback to Marty, it will make his day.
Thank-you
Karen, Fix Auto Durham
Fantastic and efficient!
Fix Auto Durham repaired my car very quickly and to an excellent standard. Their customer service is fantastic and they kept me informed throughout the process. Would definitely recommend!
28 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Holly
Your kind words and the 5 star review are very much appreciated. We're so glad to hear you were pleased with our quick repair service and the high standard of work. Thank you for recommending us.
Kind regards
Karen, Fix Auto Durham
Friendly and professional
Friendly, professional. was kept up to date with all progress.
27 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Amanda
We appreciate you taking the time to review our services and are very grateful for your 5 star review.
Kind regards
Donna, Fix Auto Durham
Fix Auto Durham were professional and…
Fix Auto Durham were professional and friendly throughout, keeping me updated on the progress made througout the process. I thank the team for that.
25 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Guy
Thank-you so much for the 5 star review. It's good to hear you were happy with our service.
Kind regards
Karen, Fix Auto Durham
Very efficient prompt service and very…
Very efficient prompt service and very helpful definitely would recommend.
7 de outubro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi David
Thank-you very much for recommending our service. Fantastic to hear this.
Kind regards
Karen, Fix Auto Durham
Job very well done
Job very well done; no fuss; very friendly, welcoming service
30 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Elizabeth
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Great Repair Work, Super Staff!!!
Well ultimately the repairs on my car, look great, but the staff I dealt with were FAB too, from the guy, Michael who collected my car, Donna in the office & then I spoke to two gents when I collected my car, both who I wish I had taken their names, but thank you ALL for your courtesy & excellent customer service.
19 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Lesley
Thank-you, so nice to hear. I will certainly pass on your kind comments to everyone and in particular Michael & Donna.
Once again, thank-you
Karen, Fix Auto Durham
A very efficient service from beginning…
A very efficient service from beginning to finish. Excellent coms, keeping me informed of progress at regular intervals.
Would definitely recommend to
Anyone who requires similar services. Well done especially Donna and Andrew
15 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Ian
Your positive feedback is truly appreciated. I will pass your kind comments onto Andrew.
Thank-you
Donna, Fix Auto Durham
Smooth and confident handling of my…
Smooth and confident handling of my repair, keeping me in touch with progress and informing me at the earliest opportunity of when the car was ready for collection.
11 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Christopher
Thank-you very much for the 5 star review of our service. I'm pleased we were able to help.
Kind regards
Donna, Fix Auto Durham
Kept me updated all along the repair process. Workmanship was second to non briliant
Kept me updated all along the repair process
9 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Karen
Thank-you so much for taking the time to review our service. Great to hear you were happy with the repairs and our updates.
Kind regards
Karen, Fix Auto Durham
Dealing with a honest company that do a…
Dealing with a honest company that do a terrific job. Would definitely come back.
27 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Carole
I'm pleased you were happy with our service. Great news! Thank-you.
Kind regards
Donna, Fix Auto Durham
Great communication
Great communication, kept me informed and updated. It was an efficient hassle free service.
26 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Michael
Great to hear all went well and thank you for the positive feedback.
Kind regards
Karen, Fix Auto Durham
They delivered ahead of the promised…Super
They delivered ahead of the promised date
4 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Benjamin
Thank-you for the great feedback. It's very much appreciated.
Kind regards
Donna, Fix Auto Durham
A well-deserved 10 out of 10
Considering the high standard of workmanship, cleanliness, and friendly and honest staff members, I have no hesitation in recommending your company to everyone.
You fully deserve ten out of ten.
28 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Good morning
Thank-you for taking the time to provide us with your positive feedback and recommendation.
Kind regards
Karen, Fix Auto Durham
Great service from start to finish
Great service from start to finish. Andrew was brilliant, Donna in the office kept me up to date and actually got my car finished and repaired sooner. Callum also dropped off and picked up my car, which really helped.
Thank you!
18 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Claire
Absolutely great to hear all went well with repairs to your car. I will certainly pass on your extra thanks to Andrew, Donna and Callum.
Kind regards
Karen, Fix Auto Durham
Communication from the start to end…
Communication from the start to end was really good. Friendly staff.
9 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Durham
Hi Steven
Thank-you so much for taking the time to review our services. Great to hear everything went well.
Kind regards
Karen, Fix Auto Durham
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.