Car was booked in quickly. Pickup & Curtesy car offered. Explained expected amount of time car would be in. All work guaranteed. Everything explained. Office staff courteous & polite. Work carried ou... Ver mais
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Localização
Trocar localizaçãoUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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Veja o que dizem as avaliações
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... Ver mais
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Car looks brand new after being fixed. Colour match is perfect and you would never be able to tell where the damage was to the car.
A empresa respondeu
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto High Wycombe
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, Reino Unido
- 01494 450088
4,6
Excelente
253 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Polite
The people I came into contact with on the phone and in person were courteous, polite and were true to their word.
23 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Alison Twycross,
We're happy to hear that our team members were courteous and true to their word! Thank you for taking the time to share your positive experience with us.
Fix Auto UK
Very pleased with the repairs to our…
Very pleased with the repairs to our car,a job well done.
22 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Ms J Atkinson,
We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the car repairs.
Fix Auto UK
Excellent service
Excellent service all the way though including following up on a couple of minor adjustments after the main repair
Sandra was excellent, easy to detail with and responsive whenever I called or emailed
18 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Fiona,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you received excellent service and that you were pleased with how we handled the follow-up adjustments.
Fix Auto UK
Frustrating Experience from Start to Finish
I had an incredibly frustrating experience with this Bodyshop. From start to finish, communication was either extremely limited or non-existent. I was constantly given conflicting information – every person I spoke to seemed to have a different story, which left me feeling completely misled and confused. There was no sense of accountability or urgency, and the attitude was far from professional – even from management. To make matters worse, the customer service advisor I dealt with over the phone was incredibly rude and unhelpful.
As for the repair work itself, it was poor quality. I had to send the vehicle back multiple times because not only was the issue not resolved, but more damage was caused to my vehicle while it was in their care – only to be eventually told they would not be rectifying these areas. In the end, I had to take the car elsewhere, where the entire repair had to be redone properly, and the additional damage they caused fixed.
From a customer perspective, I feel completely let down. This experience was stressful, time-consuming, and expensive. I would not recommend this place to anyone. If you value your time, money – I’d go elsewhere.
A friendly reminder too: when you have an accident you can choose where your vehicle is repaired, even if it is not the one your insurance company initially want to send it to. If I ever have the misfortune to have another accident, I will be taking it to a trusted Bodyshop.
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Ms Palin,
Thank you for your feedback. We are very sorry to hear that you had an unsatisfactory experience with repairs. We will investigate these issues to ensure our service and quality improve. Thank you for your feedback.
Fix Auto UK
Nice people to deal with
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insurance repair. All looks good, returned cleaned. Took a long time for a small repair though. Thank you.
15 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Cleaves,
Thank you for sharing your experience! We're glad you found our team helpful and the communication effective. I apologise for the repair length, we will be reviewing repair times to make improvements for the future. I'll make sure to pass your kind feedback onto the team. Thank you!
Kind Regards
Aimee Cooper
Great from start to finish
Great from start to finish, great communication and the car looks as good as new
Would recommend this company
31 de julho de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Robinson,
We're happy to hear that you had a good experience from beginning to end! Our team appreciates your recommendation and your kind words about the car.
Kind regards
Aimee Cooper
Extremely professional and thorough
29 de julho de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Vere,
Thank you for your kind and positive review. We are glad that you were happy throughout the repair process so will pass your comments onto the team.
Kind regards
Fix Auto High Wycombe
Excellent repair
7 de julho de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Binnie,
Thank you for your 5 star review, we really appreciate you taking the time to leave kind feedback. I will pass it onto the team.
Kind regards
Aimee Cooper
Cosmetically and mechanically excellent…
Cosmetically and mechanically excellent repair.
They were quick to resolve a minor electrical fault (PDC) found on car's return. Collected and delivered in proposed time window
24 de junho de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Gatfield,
We really appreciate you taking the time to leave us a 5-star review! I'm glad to hear that you were happy with the repairs and the quick resolution of the electrical issue. I will make sure to pass this onto the team!
Kind regards
Aimee Cooper
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Abbas,
Thank you for taking the time to leave a review, we really appreciate the positive feedback! We're happy to hear that you had a pleasant repair experience.
Kind regards
Aimee Cooper
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Coggon,
Thank you for your 5-star review! We really appreciate the kind feedback on Trustpilot and the BMW survey. I will pass your comments onto the team.
Kind regards
Aimee Cooper
Easy no-fuss experience
Easy no-fuss experience
Can't fault the experience. Kept me fully up to date, kept in touch, collected and delivered my vehicle and excellent repair
27 de maio de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Miss Martin,
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you found the entire process easy and fuss-free.
Kind regards
Aimee Cooper
Great work done on car. Car looks almost brand new.
Did a great job, very happy with service. Made my car look almost brand new
2 de junho de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Riaz,
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with our service and the quality of the repair.
Kind regards
Aimee Cooper
Car Painting Inquiry
Car Painting Inquiry
I am writing to express my extreme dissatisfaction with the service received from your garage today. I called to inquire about the cost of painting a car, explicitly stating that an exact price was not required, and an estimate would suffice.
Despite my clear request, the representative I spoke with repeatedly and rudely refused to provide any information. This unhelpful and unprofessional refusal culminated in the representative abruptly hanging up the phone. Such behavior is unacceptable and reflects poorly on your business. I expect a basic level of courtesy and assistance when seeking services.
2 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto High Wycombe
We regret to hear about the unsatisfactory experience you had when inquiring about car painting services. We understand your frustration with the unhelpful response and abrupt end to the call. As mentioned, we are unable to provide an estimate for a full body respray without seeing the vehicle so that we can understand exactly what is required and what condition the various panels are in. We aim to provide courteous assistance to everyone and will address this internally to ensure our service standards are met. Thank you for bringing this to our attention.
I am impressed with your perfect work
I am impressed with your perfect work , the car looks brand-new , I can’t thank you guys enough , I highly recommend your garage , your engineers they know what they’re doing , I enjoy the car every day , thank you so so much
28 de maio de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Krasniqi,
We're happy to hear that you're impressed with our work and that your car looks brand-new! We appreciate your recommendation and your kind feedback. I will make sure to pass this onto the team.
Kind regards
Aimee Cooper
Thank you
Overall a very good experience.
This isn’t our usual garage as repairs were being done via a third party claim so their approved garage.
Car was returned clean and sparkling with all the necessary paperwork awaiting us on collection.
Communication was generally good just had to chance once as call not returned but this was no big issue and staff were friendly and efficient.
12 de maio de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Sansome,
Thank you for your kind review! We appreciate you taking the time to share your experience. We're glad to hear that you found our service to be efficient and friendly - I'll make sure to let the team know. We'll take your feedback about communication into consideration and work to ensure that all calls are returned promptly.
Kind regards
Aimee Cooper
Well organised,pick up of car and…
Well organised,pick up of car and delivery.
Job well done and returned clean.
Would having giving five, but held one star back due the driver side inside and door was left with boot marks all over.
12 de maio de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Patel,
Thank you for your kind words about our service. We're glad you were happy with the pickup, delivery, and cleanliness of the car. We appreciate your feedback about the driver's side door and will take it into consideration to ensure a better experience for future customers - we apologise that there were boot marks left in this instance.
Kind regards
Aimee Cooper
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Mr Qamar,
We appreciate your positive feedback and are glad to hear that your repair experience was smooth. We appreciate your kind words and I will make sure to let the team know!
Kind regards
Aimee Cooper
Great service so helpful and…
Great service so helpful and communication was amazing.
Car also looked great!
10 de abril de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Ms Wilson
Thank you for your kind review! We're thrilled to hear you were happy with the service and communication you received. We strive to provide excellent service and are glad you were pleased with the results. I will make sure to pass your feedback to the team.
Kind regards
Aimee Cooper
Good customer support..
Good customer support... Good pick up and drop off of car... only slight negative would be... useful to be kept up to date with repairs... otherwise v positive
17 de março de 2025
Resposta da Fix Auto UK - Fix Auto High Wycombe
Dear Ms Mallett
We appreciate your positive feedback and are glad to hear you had a good experience with our customer support and vehicle collection/delivery. We understand the importance of keeping customers informed about repairs and will take your suggestion into consideration for future improvements.
Kind regards
Aimee Cooper
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