Absolutely brilliant, top service from Ashgrove. Was told the truck would be about 2 weeks, was ready in 2 days! You would never know there was a bump, the colour match is perfect and the finish is so... Ver mais
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Veja o que dizem as avaliações
I cannot praise Ashgrove Auto Fix enough. They have done a fantastic job with my car. The workmanship is fantastic and it was ready for collection earlier than estimated. Their communication by email,... Ver mais
A empresa respondeu
My car required returning for 2 items to be attended to that were missed when the car was in for repairs the first time. These items were fixed within 2 hours of dropping the car off which was ver... Ver mais
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Thank you for fixing our car so quickly. We only put the car yesterday and its ready for a collection today! Thank you for cleaning the interior also. I didn't expect that. Super fast service and easy... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Inverness
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Burnett Road, IV1 1TF, Inverness, Reino Unido
- 01463 232 036
4,3
Excelente
172 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
So efficient. Was able, via a website, to get an update whenever I wanted. That was regularly updated. Also, the staff were so helpful, courteous and friendly. The job was done earlier than expected, which is an added bonus.
11 de março de 2025
Resposta da Fix Auto UK - Fix Auto Inverness
We're thrilled to hear about your positive experience! It's wonderful to know that our website provided you with the updates you needed and that our staff was helpful and friendly. We're also delighted that the job was completed ahead of schedule. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.
1st class service kept updated
1st class service kept updated
Courtesy car supplied
Great to deal with
7 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We are thrilled to hear you were happy with our service. We strive to provide our customers with a positive experience and we're glad we were able to meet your expectations.
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We're so glad to hear you had a positive experience with our service. We strive to provide efficient and friendly service to all our customers.
Kept me informed
Kept me informed, friendly staff, fixed car quickly and efficiently
25 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were pleased with our communication, the friendliness of our staff, and the prompt and efficient repair of your vehicle.
Resposta da Fix Auto UK - Fix Auto Inverness
We're so glad to hear that you were happy with the repair! We strive to provide the best possible service and we're happy to hear that we met your expectations.
A high standard of service and repair
A collision with a wild animal while driving is an experience nobody wants have. Fortunately no one was hurt, but the same can’t be said of the car. Badly damaged, our insurer arranged for repair with Fix Auto Inverness. It’s a stressful situation, but right from the start our experience with the company was positive. We were well looked after and given the reassurance needed by friendly, efficient and professional staff. The work was completed on time and to a high standard. Everything was as it should be and the quality of the repair was first class. The vehicle was even cleaned and valeted while awaiting collection. Can’t rate them highly enough.
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
We are so glad to hear that you had a positive experience with us. We understand that dealing with car repairs after an accident can be a stressful time, and we strive to make the process as smooth and comfortable as possible for our customers. We are proud that our team was able to provide you with the reassurance and support you needed, and that the work was completed to a high standard. Thank you for your kind words and for choosing us.
Great work.
My mum's car went in to have a scraped bumper fixed, they did a great job, it looks brand new now. All the staff were helpful and friendly, good company to deal with.
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind review. We're delighted to hear that you were happy with the repair and the service you received. We appreciate your feedback.
Very helpful staff
Very helpful staff. Bodywork repair fantastic. Pity that there was a problem with a door lock when collected which should have been noticed. However, immediately put right so that we could be on our way home without having to return at a later date.
3 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate your kind words about our staff and the quality of our bodywork repairs. We're sorry to hear about the issue with the door lock. We strive to ensure our customers have a smooth experience and will review our processes to prevent similar situations in the future.
Fantastic job done on my car,.
Fantastic job done on my car,.(first i need to say i am not good with names).
The ladys in reception were all very helpfull as were all the young men i spoke to,including the one who delivered the car to me.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent service and are pleased that our team was helpful and friendly 😊
Quality work
At first sight at least the work done appears to be of an excellent standard. The company were very open and frank about the estimated completion date and initially provided timely notice of an initial revision of this date. However with further slippages it was left to me to initiate the communications. So no problems with the actual slippages as these were understandable, more to do with the actual communication.
29 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and are glad to hear that you are pleased with the work done. We understand that communication is crucial, and we strive to keep our clients informed throughout the project. We apologise that you felt the need to initiate communication regarding the revised completion date. We will take your feedback into account and work to improve our communication processes to ensure that our clients are always kept in the loop.
Very friendly and very helpful
Very friendly and very helpful. Went above and beyond what we could expect.
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate your kind words! We strive to provide excellent customer service and are thrilled to hear that our team went above and beyond to meet your needs.
Excellent job
I was kept informed at all times, given options to help my situation and the bodywork job itself was completed to a really high standard. I am very pleased with the whole experience and think that your member of staff Lisa, should be commended for her work in the office, as your employee.
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words and 5-star review. We're delighted to hear you were kept informed and that you were happy with the quality of the work. We're thrilled that you were pleased with the whole experience and we will pass your kind words on to Lisa.
There were some unforeseen issues
There were some unforeseen issues, however the branch staff worked with me to overcome them and the work on the car looked good
13 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for taking the time to leave a review. We appreciate your understanding and feedback. We're pleased to hear that our staff was able to work with you to resolve any unforeseen issues and that you were satisfied with the work performed on your vehicle.
Efficient
Efficient, quick and did what they said they would. Hassle-free when you need it most!
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
We're thrilled to hear you found our service efficient, quick, and hassle-free! It means a lot to us that we could help you when you needed it most. We strive to provide a positive experience for every customer, and your feedback confirms we're on the right track. Thank you for sharing your positive experience. We appreciate your kind words and look forward to assisting you again in the future.
Excellent
Lisa does a superb job on reception - our emails or phone calls were always answered very promptly and efficiently. We were also in touch with Steven who went out of his way to make the job as good as it possibly could be. A couple of parts were delayed which meant that things ran later than expected but we were always kept in close contact and felt that we were in safe hands throughout the process. It was such a relief to be so well looked after. Sincere thanks, Ashgrove!
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We are thrilled to hear about your positive experience. We strive to provide exceptional customer service and are delighted that you felt well looked after throughout the process. We value your feedback and appreciate your recognition of Lisa and Steven's efforts.
Good work awful customer service
Work fine
Admin awful their computer was always down
Impossible to complain all managers on holiday and the managing director doesn’t deal with customers
Very strange as we live in the highlands
18 de dezembro de 2024
Resposta da Fix Auto UK - Fix Auto Inverness
We appreciate your feedback and understand your frustration with the administrative issues you experienced. We strive to provide excellent customer service but, when system issues occur, there is not a lot we can do.
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your wonderful 5-star review! We are thrilled to hear that you were happy with the service you received. Your feedback is valuable to us and helps us to continue providing excellent service.
Fantastic service
Car booked in for repair through my insurance company. Exceptionally good service from start to finish. Customer service and communication regarding status updates and arranging courtesy car was fantastic.
27 de novembro de 2024
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words. We're thrilled to hear you had a positive experience with our service. We appreciate your feedback and will share it with our team.
professional
friendly, helpful staff with great communication made it a stress-free experience.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for your kind words! We're happy to hear that our team was able to make your experience stress-free. We appreciate your feedback and will continue to strive for excellent customer service.
Happy Customer
Reception staff friendly and excellent.
Gave accurate assessment when repair would be done and arranged for delivery to my home address
18 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Inverness
Thank you for taking the time to leave this review. We appreciate your kind words about our reception staff and the accurate assessment you received. We're glad you found the delivery arrangement convenient.
A Experiência Trustpilot
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