Repaired my VW Camper within the time line. Very friendly and helpful staff. My camper was immaculately clean when I picked it up and overall the service was excellent
A empresa respondeu
Localização
Trocar localizaçãoUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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Veja o que dizem as avaliações
These guys were really really helpful. They managed to make the price so the insurance didn’t write off my car, they came to collect my car from home and had it fixed and sorted in super quick time w... Ver mais
A empresa respondeu
Total professionalism from the whole team from start to finish. Clearly experts in their field with a vast amount of knowledge and exacting standards of repair and finish. Communication throughout was... Ver mais
The company had my car for more than a week for what I perceived as a relatively minor repair. Plus I asked them to quote for a new wing mirror that wasn’t included in the job. They quoted me £800. Ho... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Reino Unido
- 01736 741004
4,9
Excelente
387 avaliações
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A smooth experience
After I contacted my car insurers Fix Auto rang me promptly and collected the car within the hour. Hand over of the car was reassuringly efficient and the staff were very professional.
I was kept updated about progress of the repair and the car was delivered back.
The repair is impressive, and the car was valeted. It looks as good as new.
25 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words. We're delighted to hear you had such a positive experience. We appreciate your feedback and will share it with the team.
Repair was done quickly it was lovely…
Repair was done quickly it was lovely to have my van back and was looking good again I think th job was a good one 👍
13 de dezembro de 2024
Resposta da Fix Auto UK - Fix Auto Penzance
We're so glad to hear that you were happy with the repair and that your van is looking good again. We appreciate your positive feedback and are happy to hear you had a good experience.
Exceed service
Fix auto came to the rescue in repairing some body work damage. No fuss, friendly and helpful staff, and high quality workmanship. All done within a limited time frame. Couldn't recommend more highly!
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with our service and the quality of our work. We appreciate your recommendation.
Fabulous repair
Fabulous repair. The art of their job is to be completely unseen, to make it look like it never happened. They've done just that. Thankyou
3 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are thrilled to hear you were happy with the repair. We strive to provide seamless and invisible solutions, and it sounds like we achieved that in your case.
I picked my car up yesterday after…
I picked my car up yesterday after having 2 new doors fitted after a smash. It was immaculate! Outside and inside had been valeted and it smelled like a new car. Thank you 😊
29 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We're thrilled to hear that you're happy with the repairs and the valet service. We strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations.
Great experience from start to finish
Great experience from start to finish, I dropped my van off looking like I had done a season of banger racing, it came back like new, communication was excellent, keeping me updated on progress. Would not hesitate in using them again. Thank you.
28 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We are delighted to hear about your positive experience. We appreciate your kind words about our service and communication. We strive to provide the best possible service to our customers and are glad we were able to meet your expectations.
Excellent service
Polite friendly service and have done a great job on repairing mine and husbands scrapes!
28 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and the repairs.
Had some work on two wheels completed
Had some work on two wheels completed, the guys were great and helpful. Once completed the wheels looked like new again, fantastic job thanks.
Bonus the car had been cleaned inside and out by Jordan which was a lovely touch and done really well.
First Class service
7 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're thrilled to hear you were happy with the work on your wheels and that you appreciated the extra touch of having your car cleaned. We strive to provide excellent service and are glad we met your expectations.
Great service and quality of work
Great service and quality of work, cleanliness on pick was brilliant, thanks all
7 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and quality of work.
Amazing
Someone hit my car and they repaired and made look like new. They are so kind and friendly and phoned with updates. They did a great job! And went the extra mile to stay open on a Saturday for me and also a valet. Thank you so much will definitely use again
23 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We are so pleased to hear about your positive experience. We strive to provide excellent customer service and are happy to hear that our team went above and beyond to help you. We appreciate your kind words and look forward to seeing you again soon.
Repaired my Toyota C-HR
Repaired my Toyota C-HR after someone drove into the back of it. Replaced the rear bumper, frame and repaired the door. From the outside you wouldn't know anything had happened, on the inside there's a couple of new spot welds which match the original Toyota ones.
I love my car and am very happy to have it back looking the way it was.
14 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We're so glad to hear that you're happy with the repairs to your Toyota C-HR. It's wonderful that we were able to restore your car to its original condition. We appreciate your feedback and are pleased to know that you're happy with the quality of our work.
Excellent and efficient service with…
Excellent and efficient service with very friendly staff (Jordan).
15 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We appreciate your kind words! We're thrilled to hear you had a positive experience and that our team was helpful.
Valet.
repairs were perfect and Jordan done an outstanding job bringing my vehicles paint work back to life highly recommend his services 👏.
9 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We're thrilled to hear about your positive experience with Jordan. It's wonderful to know he was able to bring your vehicle's paintwork back to life. We appreciate your kind words and recommendation.
A no hassle experience and fantastic…
A no hassle experience and fantastic work at Fix Auto. Prompt delivery and pick up of courtesy car. Jordan showed customer excellence when handing over my vehicle, real gent.
Look forward to using Fix Auto in the future
1 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with our service and that our staff were helpful. We appreciate your feedback and will share it with our team!
Excellent Service from start to finish
Excellent Service from start to finish. The guys slotted me in within my tight schedule and the car was returned a day early, loan car was excellent, communication was spot on and the result was phenomenal. My car has had alloys repaired, wing mirrors resprayed and rear bumper resprayed. Odd deep scratches repaired hedge row scratches buffed out. All at a fraction of the cost of other competition in the area.
I don’t normally review services but Fix Auto Penzance have to be shouted about.
Special thanks to Joel who sorted everything and Jordan who is some kind of car paintwork wizard.
5 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were impressed with our service, communication, and the quality of the work performed on your vehicle. We are proud of our team and appreciate your kind words about Joel and Jordan. We strive to provide excellent customer service and are delighted that we exceeded your expectations.
Excellent service from start to finish
Excellent service from start to finish. Was kept informed of any work and delays. My car came back looking like new… polished and beautifully cleaned inside and out.
Thank you
30 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with the service and that your car came back looking its best. We appreciate your feedback.
Nice staff and after completing the…
Nice staff and after completing the work needed my car looked like new 👍
18 de setembro de 2024
Resposta da Fix Auto UK - Fix Auto Penzance
We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words about our staff and the quality of our work.
Disappointing Customer service.
The service from the guy who picked up and delivered my car back to me was excellent and also one if his colleagues whom I spoke to at the beginning regarding having the car picked up. However unfortunately all other communications were very poor, bad attitudes, offish and definitely felt that they were doing me a favour. The quality of the work seems good but took a little longer than they anticipated due to having a shortage of parts. Not sure if I needed there services in the future I would be interested in using them.
18 de setembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to share your experience. It's great to hear that you had a positive interaction with our team members who picked up and delivered your car. We strive to provide excellent customer service, and we're disappointed to hear that your other communications were not as positive. We will take your feedback seriously and use it to improve our communication processes. We understand that delays can be frustrating, and we apologise for the inconvenience caused by the parts shortage. Unfortunately, Kia, and other manufacturers do have a few supply issues at the moment. We value your business and hope you'll consider us again in the future.
Resposta da Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are glad to hear that you found our service professional and helpful. We strive to provide excellent customer service and are pleased that you were satisfied with the courtesy car.
Resposta da Fix Auto UK - Fix Auto Penzance
Thank you for leaving us a great review Sara.
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