I had a really good experience with fix auto portsmouth. The staff were all lovely to talk to and really helpful. The communication was excellent. I knew what was happening from start to finish. They... Ver mais
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Veja o que dizem as avaliações
Did an amazing job at fixing my car after I stupidly reversed into a wall, estimate was 4-6 weeks due to parts but I was over the moon when I got my car back after a week and it looks brand new again.... Ver mais
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Really delighted with the repairs carried out to our vehicle. High quality workmanship, kept us informed about the progress with full honesty and did exactly what they said needed doing with no hi... Ver mais
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From start to finish I cannot fault them. The service was really good, my car came in on Tuesday 3rd Jan 23 and collected it today (Thursday). It was done very efficiently, and the work that was done... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Portsmouth
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
11 Ackworth Road, PO3 5NS, Portsmouth, Hampshire, Reino Unido
- 02392 662756
4,6
Excelente
152 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Nice people
Excellent service.Nice people,thoughtful and caring.
Andy Mills
1/02/2022
2 de fevereiro de 2022
Resposta da Fix Auto UK - Fix Auto Portsmouth
hi there
thank you for that wonderful review, we aim to please.
fix auto Portsmouth
Excellent Customer Service
The repair was carried out quickly at a time convenient to me and the loan car was better than i expected! All round good service :)
20 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Portsmouth
thank you for your review, we are glad you were pleased
fix auto portsmouth
The company and all the employee's
The company and all the employee's I have spoken with have been remarkable. Through these very difficult Covid times they have kept me informed at each stage of the repair procedure
. The car now returned and looking great. Thank you
13 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Portsmouth
hello
our team will be very that you given such a good review.
fix auto Portsmouth
Reversed into a telegraph pole and…
Reversed into a telegraph pole and buckled my back wheel. Fix auto contacted me the same day as I contacted my insurance company. I found fix auto to be very polite helpful and accommodating. Would definitely recommend them as a company
11 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Portsmouth
hello
thank you for your review and we are pleased that you were happy with our service.
fix auto portsmouth
I cannot fault FixAuto in Portsmouth…
I cannot fault FixAuto in Portsmouth who have given me excellent service in repairing my car after it was vandalized. The team are all friendly, courteous and efficient, and it has been a pleasure to have been looked after by them.
10 de dezembro de 2021
Resposta da Fix Auto UK - Fix Auto Portsmouth
hi there
this review is wonderful to hear and we really appreciate the feedback
fix auto Portsmouth
Very happy with the repair and the…
Very happy with the repair and the service and as a bonus my van came back spotless inside and out.
3 de novembro de 2021
Resposta da Fix Auto UK - Fix Auto Portsmouth
hi there
thank you we are glad you are happy.
fix auto portsmouth
Got my car back FINALLY..
Sometimes removing your previous review and leaving nothing in its place says enough..
5 de outubro de 2021
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Portsmouth
hello paul
sorry to hear that you are not happy, i think it would be prudent to wait for our full investigation findings into your complaint before judgments are made as we still have your car on site to redress anything if its found to be our fault, that said we image and camcorder all vehicles prior to collection and on delivery, this is done in the interest of both parties and in this case images were taken through the repair process. My early findings show that we had to drive your vehicle to our site and back to you because of the exceptionally low ride height of your car and the risk of damaging your front bumper putting it on our recovery truck, our communication logs tell me that this was done with your permission and indeed the mileage covered tally's with what we would need to collect and deliver plus a test drive after its geometry, i might add though even after a third trip to bring your car back on site after your complaint the total mileage covered stands at 69 miles not 100, we did put fuel in your car but on getting to you my driver noted that it wasn't enough to cover what we used, he brought this to your attention and offered to send you reimbursement which you were happy with. It does look like your wheel has indeed been damaged and we will deal with this appropriately, for this we are very sorry and i can assure you that we had absolutely no knowledge of it happening in our care, had we been aware we certainly would not have tried to return it to you, we take great care of customers vehicles but on a rare occasion we do knowingly cause damage we will be open and honest with the owner and always put things right, This is why we image vehicle so thoroughly for customer security as well as our own.
Our office will be in touch to discuss remediation and the return of you car.
regards
fix auto Portsmouth
hello again
just in response to your last post i would like to add some clarity for fairness to us, we as a repairer asked the insurer to arrange the independent inspection as we felt that you were being a little unreasonable given our complete cooperation with your complaint plus the fact that we have received all of your images and besides a fuel flap alignment issue all of your images clearly show the damage/missing items were present before your car was collected for repair, so to protect us from any fraudulent claims and to show fairness to all (yourself included) all evidence must be presented to a third party, they will decide on the next steps to take and we will act on anything they decide.
our mission is to have completely happy customers every time, sadly despite our best efforts it is probably too late in your case but we hope that when the evidence is shown to you that you may realize we haven't treated you all that badly.
you are welcome to call us any time as we wont add any more comments on trustpilot
regards
fix auto Portsmouth
Great service
My car was picked up, a curteousy car dropped.off, and the car returned with a full valet all with 2 weeks. Great service and I would recommend.
25 de setembro de 2021
Resposta da Fix Auto UK - Fix Auto Portsmouth
hello john
thank you for your review we are glad you were happy with our service.
fix auto Portsmouth
Resposta da Fix Auto UK - Fix Auto Portsmouth
hi Christopher
thank you for your custom, we are very pleased that you are happy with our service.
regards
fix auto Portsmouth
Very good
Very good. Only thing didn’t like was fact car wasn’t ready when we were told it would be but other than that all good
12 de julho de 2021
Resposta da Fix Auto UK - Fix Auto Portsmouth
hello viv
i am glad that in general you were happy with your repair journey but we are sorry we missed our expected completion date, often we can only give our best guess as to when a car may be ready as there are so many factors that are out of our control and maybe we could have explained that better. thank you very much for your custom.
Professional quality service
Professional quality service will get a quote for some spraying to be done to the back of my car which the lovely motorists of Great Britain have done in carports and not left a note? Would have given them 5 stars except don't know how expensive it will be as mine was done under some1 else's insurance for hitting the front of my car which luckily I was sat in still for but for quality and service I give them a 5.
25 de setembro de 2020
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Portsmouth
Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
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