I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... Ver mais
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Veja o que dizem as avaliações
I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... Ver mais
Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... Ver mais
A empresa respondeu
I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... Ver mais
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, Reino Unido
- 01252 861153
4,8
Excelente
205 avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Stress free
Stress free
Courtesy Car delivered to home address and my car returned when the job was completed.
Great results and cleaned inside and outside.
2 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Craig
We're happy to hear that you found our service stress-free, with the vehicle collection and delivery options. We appreciate you taking the time to share your positive experience.
Many Thanks
Fix Auto Sandhurst
Happy …
I think the service is great as my car repair was done in a timely manner. Timing of repair was good, I would highly recommend, staff are helpful and friendly, nothing too much trouble.
1 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon James
We're happy to hear that your vehicle repairs was completed promptly. We appreciate your recommendation and are glad our helpful and friendly staff made your experience positive.
Many Thanks
Fix Auto Sandhurst
Good service great communication and…
Good service great communication and quality of work was top notch.
3 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mike
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our communication and service.
Many Thanks
Nina
Customer care
27 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Khezr
Thank you for the 5 star review. We aim to provide a professional service and focus on customer care.
Many Thanks
Nina
Couldnt have been smoother
Couldnt have been smoother, or a better finish.
Penny was exceptional - attentive, caring, and really understood my priorities! She deserves a pay rise
4 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Stirling
We're happy to hear that your experience was so seamless and satisfying! We appreciate your kind words about the attentive and caring service you received, and we value your feedback.
Many Thanks
Nina
Had vehicle repaired post accident…
Had vehicle repaired post accident through a TP insurer, swift, and car is as good as new. Would have liked to have been updated on progress at least once though as a courtesy.
24 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Leanne
We're happy to hear that your vehicle is as good as new following the accident repair. We appreciate your feedback and will aim to improve our communication.
Many Thanks
Nina
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Evening Janie
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you were happy with our service and work.
Many Thanks
Nina
Feedback
The customer service by (Penny?) Was great. Helpful and reliable. Quick communication once i chose their services.
My car stayed longer than expected but I had good comms and a swift return when it was ready.
The finished jobs looks great, good as new.
24 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Vikki
We appreciate your positive feedback and are happy to hear that you found our service helpful and reliable. We are glad you were pleased with the communication and the quality of the work.
Many Thanks
Nina
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mr Chapp
We appreciate you taking the time to leave us a 5-star review; we are so glad you were happy with our service.
Many Thanks
Nina
Fix Auto UK were very helpful and the…
Fix Auto UK were very helpful and the repairs to my car were faultless
6 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Dianne
We're happy to hear that our services were helpful, and we appreciate your positive feedback regarding the repairs to your car.
Many Thanks
Nina
Belated review from Jan 2024
re: Fix Auto Sandhurst
Firstly not great that this is a belated review, but I thought I had submitted one shortly after, but clearly not. Noticed when I was not able to find it when I passed the business name to somebody looking for recommendations.
My car was in for an Admiral insurance repair back in Jan 2024. The team were very busy at the time, but they very kindly squeezed me in, which I greatly appreciated. I saw the fantastic reviews on here, and they were the obvious choice.
The car was repaired as quickly as parts could be sourced. The suspension, tracking and wheel repairs were faultless. The body work was well done, and despite some further paint polishing of the bonnet being required (on my request after looking at the car under better light), the team were happy to work with me on this.
The car when I picked it up was cleaned and valeted.
While the car was in for repair the team were super helpful and kept me up to date. They were highly knowledgeable, friendly and clearly take pride in their work. There was a minor issue when I was told the car would be ready the next day (Friday), but I was then told Tuesday instead 24hrs later. However, for me the key was that the car was returned fully repaired. I guess the one benefit of this review being late (apologies again), as I can say the work has stood the test of time, which adds weight to what I have said.
7 de junho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon David
We appreciate you taking the time to share your experience. We're happy to hear that we could accommodate you despite our busy schedule and that you were pleased with the repairs. We are glad our team was helpful and communicative. We value your feedback regarding the delay and the additional polishing, and we're pleased we could resolve it to your satisfaction.
Many Thanks
Nina
I recently had my car repaired at Fix…
I recently had my car repaired at Fix Auto Sandhurst following a non-fault accident, and I couldn’t be more impressed with the service I received. The entire team was extremely professional, and the quality of the repair work was outstanding — my car was restored to a very high standard.
A special thank you to James, the manager, for overseeing such a smooth and thorough repair process, and to Penny at reception, whose support and communication throughout were exceptional. They both made a complicated situation so much easier to handle.
Highly recommended for anyone needing reliable and high-quality vehicle repairs!
2 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Kiran
Thank you for the lovely review. We're happy to hear that you were so impressed with the service and the repair work and Penny and James were able to support you during a complicated situation. We appreciate your recommendation.
Many Thanks
Nina
Top notch
Great communication and quality of work. Penny, Will and Simon all deserve a mention. 10/10
23 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Charles
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were happy with the service you received. The team strive to provide excellent customer service, and your feedback reinforces our commitment to excellence.
Many Thanks
Nina
Car was fixed in timely manner and came…
Car was fixed in timely manner and came back looking all shiny and new . Staff were polite and friendly the service was very efficient.
13 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Mrs McGinn
Thank you for your kind words and 5-star rating! We're delighted to hear you were happy with the service and the quality of the repair. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
Many Thanks
Nina
Everything worked smoothly
Very good experience, undertaken via insurance claim. Contacted within timeframes, kept up to date, and service matched or exceeded everything we discussed. Would be happy to work with them again (although would prefer not to have any more car damage!)
9 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Christopher
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and keep our clients informed throughout the repair process. We're glad that we met your expectations and that you would be happy to work with us again.
Many Thanks
Nina
Highly recommend
Great, skilled workmanship and amazing (front desk) customer service with regular, helpful updates on progress. I'd give 6 stars if that option were available. Highly recommend
29 de abril de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Steve
We are so happy to hear about your positive experience! It's wonderful to know that you were impressed with the workmanship and the customer service you received. We strive to provide excellent service and appreciate your kind words. Thank you for your recommendation!
Many Thanks
Nina
Outstanding experience and service
Very professional from first contact to signing receipt of delivery after repairs.
8 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Richard
We appreciate your kind words and are glad to hear you had a positive experience with our service. We strive to provide excellent customer service and are happy to know we met your expectations.
Many Thanks
Nina
Delivery service was fast and efficient…
Delivery service was fast and efficient and the have done a very good job rear of the car looks brand new. Would recommend to a friend or colleague.
24 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Morning Sam
Thank you for your kind words and 5-star rating! We're so glad you were happy with the service and the results. We really appreciate your feedback and are delighted to hear you would recommend us to others.
Many Thanks
Nina
Prompt and efficient repair service
They are promt very polite and efficient and make a wonderful repair to your car. Top marks from me
16 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Mr Cuthbert
Thank you for your kind words! We are delighted to hear that you were satisfied with the service and the repair. We appreciate your positive feedback and will share it with our team.
Many Thanks
Nina
Good service
Good service, friendly and helpful staff, a good experience all round. And a very good repair.
4 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Sandhurst
Good Afternoon Paul
Thank you for your kind words and 5-star rating! We are so pleased to hear that you had a positive experience with us. We appreciate your feedback and are glad you were happy with the service and repair.
Many Thanks
Nina
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