Everything ran so smoothly. A courtesy car arrived the day after reporting accident to my insurance company. Ten days later my car was ready to pick up. So pleased with the quality of service and of... Ver mais
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Veja o que dizem as avaliações
Really amazing service. We were kept updated at all times and all planned timings were adhered too. Car was repaired well and beautifully valeted. Would highly recommend this company
A empresa respondeu
What a wonderful bunch the team at Fix Auto in Stevenage are. My dearly loved car was collected swapped for a very clean courtesy car and delivered back looking spanking new. Accident? My car!? I w... Ver mais
A empresa respondeu
Everything booked on time, communication during the the whole experience and Car communicated when ready to pick up. I ran a little late on time to pick car up and informed Fix Auto and they stayed o... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Stevenage
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Reino Unido
- 01438 720720
4,8
Excelente
449 avaliações
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The final work is good
The final work is good, but there were several delays in scheduling the work. When the work was assessed we could not leave the car there because we had to a wait a part that we were advised should take a few days, but we received an official drop-off time of one week later. The day before that drop-off date we received notice that the part had not arrived and we should await further notification. Several days later we received notice that the drop-off date was seven days later. The day of drop-off we received notification of a further delay. The duration of repair extended into a booked holiday and fortunately we did not plan to use that specific car. FixAuto kindly returned to hour home after our holiday and exchanged the temporary vehicle with ours, and the work is of good quality.
8 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate you sharing your experience. We're sorry to hear about the scheduling delays and the inconvenience it caused, especially with your holiday plans. We're glad the vehicle exchange went smoothly and that you're satisfied with the final repair quality. We will review our processes to prevent similar issues in the future.
Fix Auto Stevenage
Quality of repair sounds good but time…
Quality of repair sounds good but time took to return car was longer than what the extent of damage indicated
1 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Dr A Parsa,
We appreciate your feedback and are happy to hear the repair quality met your expectations. We regret that the return time was longer than anticipated. We'll review our processes to improve efficiency.
Fix Auto Stevenage
Excellent communication
Excellent communication from start to finish.
Fix Auto communicated all the way through the repairs from collection to the finished repair .I cannot fault them in any way
2 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Kevin
We're happy to hear that you were pleased with our communication throughout the repair process. Thank you again for your positive feedback; we appreciate it!
Fix Auto Stevenage
Fantastic service from Fix Auto Stevenage
What a fantastic service from start to finish from everyone involved at Fix Auto Stevenage. My repair was completed quickly and earlier than expected and communication was ongoing throughout. Absolutely fantastic customer service and wouldn't hesitate to recommend.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Joanne,
We really appreciate your positive feedback! and are happy to hear that you received fantastic service from our team. It's great to know you were pleased with our communication and the quick completion of your repair. Thank you for recommending us.
Fix Auto Stevenage
The process from start to finish was…
The process from start to finish was very easy, with good communication and I'm very happy with the standard of the repair works carried out.
28 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you N and P Windows,
We appreciate your positive feedback and are so glad to hear the process was easy, with good communication. It's great to know you're happy with the repair work.
Fix Auto Stevenage
Good Service
Clear communication. Repair done on time to a good standard. Lifetime warranty offered.
19 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Stewart,
We're happy to hear that you had a positive experience with our clear communication, timely repair, and warranty. We appreciate the feedback!
Fix Auto Stevenage
Happy customer
Dropped my car of did request a 5 door curtsy car as have baby often and I was given just what I ask for
My ca car was kept a week and a half got it back repaired as you would expect
Staff were very helpful and pleasant
6 de agosto de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Bernadette
We're glad you enjoyed your experience and that we could meet your needs with the courtesy car. We appreciate your positive feedback regarding our helpful and pleasant staff and the repair of your car.
Fix Auto Stevenage
Everyone was very helpful
Everyone was very helpful. Repair was excellent.
All round great experience.
15 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you,
We're happy to hear that everyone was helpful and the repair was excellent! Thank you for sharing your great experience with us.
Fix Auto Stevenage
Still Waiting for Response
Still Waiting For Response.
Vehicle came back with more damage than it went in with..
8 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Good Evening
Our office is currently closed but we reopen at 8am on the 14th August.
We will contact you when we open and try to assist.
Kind Regards
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for your kind review.
Great service throughout
Communications were great from start to finish. Work completed to top standard and the driver who brought my car back and took away the courtesy car was brilliant
30 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Steve,
We're happy to hear that our communications met your expectations and that you were pleased with the work's quality. We appreciate your positive feedback regarding our driver.
Fix Auto Stevenage
Very good customer service
Very good customer service. Car was returned looking immaculate would definitely recommend this Company.
30 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you
We appreciate your recommendation and are so glad you were happy with the customer service and the immaculate condition of your car upon its return.
Fix Auto Stevenage
Excellent company
My car had some minor damage and I booked it in with Fix Auto as they were recommended by a friend. From the start I was impressed with their customer service, their professionalism and attention to detail. The car is 10 years old now but I felt that I was given the same excellent service as any other customer with newer and more expensive cars. Would highly recommend them and would definitely use them again.
17 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Catherine,
We're happy to hear you were impressed with our customer service, professionalism, and attention to detail. We appreciate your recommendation and are glad you felt valued, regardless of your car's age, that never matters to us. Thank you!
Fix Auto Stevenage
Could not rate Fix Auto more highly
Could not rate Fix Auto more highly. Great communication, repair done to an impeccable standard, polite friendly and helpful staff. Would like to particularly call out Andrea and Henry for great customer service!
23 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Lexi,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were impressed with our communication and the quality of our repair. Our team strives to provide excellent service.
Fix Auto Stevenage
Carried out the repair expediitously
Carried out the repair expediitously, keeping me informed of progress during the process.
Suprisingly, car was valeted both interior and outside before its return.
23 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Mr Mullally,
We're happy to hear that the repair was carried out quickly and that you were kept informed. Thank you for your positive feedback!
Fix Auto Stevenage
Customer service was excellent
Customer service was excellent. Kept me informed throughout the repair process.
On collection of my car I was totally surprised to see thr car totally cleaned. The repair was perfect. Well done Fix Autos..
17 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Mr Harrington,
We appreciate your kind words and 5-star review! We're so glad to hear you were pleased with our customer service and the quality of the repair. It's great to know you were surprised and happy with the cleanliness of your car upon collection.
Fix Auto Stevenage
Good all round service
15 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Mr Payne,
We appreciate you taking the time to leave a review, and we are so glad to hear that you were happy with the service you received from our team.
Fix Auto Stevenage
Great job on the vehicle
Great job on the vehicle, only negative was the courtesy car. a 4x4 swapped for a Fiat 500 Dolcelate isn't ideal for 10 days when you are 6 foot 3.
9 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Mr Jones,
We appreciate your feedback and are glad you were happy with the vehicle work. We regret the courtesy car wasn't suitable for your needs during those 10 days. We'll review our courtesy car allocation process.
Fix Auto Stevenage
A very plesant experience
A very plesant experience. all the staff that I spoke with were cheerful, helpful, polite and professional at the same time
8 de julho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Mr Evans,
We're happy to hear that you had a pleasant experience. It's great to know our team was cheerful, helpful, polite, and professional. Thank you for your feedback!
Fix Auto Stevenage
Great service and high quality repair
Our car was struck by a drunk driver and damaged the drivers rear wheel and panel. Fix Auto repaired the damage and replaced the wheel to a very high standard - we are very happy with the quality of the repair and the service and would definitly recommend them to anyone considering a repair on thier vehicle.
26 de junho de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Stevenage
Thanks Martin,
We're happy to hear that the repair met your expectations after such an unfortunate incident with the drunk driver. We appreciate your recommendation and are very grateful for your positive feedback regarding our service and the repair quality.
Fix Auto Stevenage
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