Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Ver mais
A empresa respondeu
Portland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
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Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Ver mais
A empresa respondeu
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Ver mais
A empresa respondeu
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... Ver mais
A empresa respondeu
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem... Ver mais
A empresa respondeu
Escrito pela empresa
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Escrito pela empresa

Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Reino Unido
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A truly fantastic customer service experience, the team have looked after me with great communication at every stage and i cannot fault the overall standard of repair. The team will be my first call should i ever need any other repairs on my vehicles, cannot thank the team enough!!!

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Some delay in waiting for parts but I was kept well informed of progress. Staff were always very helpful and pleasant. The work completed was excellent and some additional issues were also dealt with at my request. I am very pleased with the service and would definitely recommend

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Very happy with the repairs and excellent and reassuring customer service. Only criticism is they left the alloy locking nut key on the wheel.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Our Motability vehicle was collected in a sorry state after sustaining a lot of nearside damage when avoiding a pedestrian in the road at night then, whilst waiting for a repair date, someone kindly reversed into our rear bumper whilst being parked in a supermarket!
So we had to submit two no fault claims for repair but it was no problem for M & M to co-ordinate and ensure a quick and professional turnaround, keeping us informed regularly on the progress of the repairs. On its return, our car looked like the day it was rolled out of the showroom! Many thanks for a job well done.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Side of my car was badly damaged in a collision.
Repair carried out to perfection, including a 1" minor scratch which was already on an adjacent panel; unable to tell that there had ever been any damage.
Parts availability, outside the repairer's control meant that my car was off the road for several weeks but M&M regularly kept me updated.
Great service and very professional.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Excellent service and job very happy with result

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Great communication at every step of the process. The repair was carried out quickly and to such a high standard that it's impossible to tell there was any damage in the first place.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Great service from start to finish. Staff were so friendly and helpful. The work done was fantastic, couldn’t spot the repairs or the colour match. Great team at all levels well done, would use again without a doubt.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Excellent repair. Staff were professional helpful and polite. No hassle experience. Just thought that 10 working days for repair was a little long?
Would recommend Fix Auto to anyone
Thank you

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Fantastic job made on my car and the estimator Jack Wherton was brilliant.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
I would thoroughly recommend Fix Auto Stoke On Trent to fix your vehicle ,I recently had to have my new cars bodywork and from start to finish they were excellent ,they collected my car from my home ,did a first class job on my vehicle and delivered the car back to my home ,all through the procedure I was kept informed by the wonderful polite staff from phone calls to the delivery drivers all were excellent ,

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Everything went smoothly. Staff were polite and efficient. My car was collected and returned in a timely manner. I'm happy with the repair.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Fantastic customer service from the moment I first got in touch to the moment I picked up my repaired car :) kind and friendly staff who made my experience much more smooth and plain sailing. Also BONUS my car came back cleaner than it went. Greatly appreciated. Going forward it’s the only place I’d use. THANKS TO ALL

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Fantastic repair job done by the guys at M&M. The 2 delivery gentlemen were lovely, kept me updated on my delivery time and even parked the vehicle back on my drive for me. Special mention for Judy as her customer service skills were fantastic and she really went above and beyond when I needed to get my vehicle back. Thankyou all!!

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
took a long time to repair due toto delay in sourcing parts, but well worth it. Friendly staff and fantastic repair

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
The staff are incredibly polite, friendly and professional. I was dealt with promptly each time I went - to get the estimate, leave my car and subsequently pick it up. The job was done very well and my car came back looking like new, inside and out - thank you for the excellent valeting. I think they went above and beyond and were very understanding when I had to change the date my car went in. I should like to say a particular thank you to Jo, who did an amazing job.

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
The company were really professional they took over all the stress I was looking after my husband as he ill and sadly he passed away and they looked after me I felt no pressure at all and my car looks like new I would like to thank all the team

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Excellent service and work completed to a very high standard . never had the car so clean after the valet!

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Good communication no fuss all the work carried out to excellent standard can't tell there was ever any damage would recommend

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
Mm are brilliant quick and did a brilliant job

Resposta da Fix Auto UK - Fix Auto Stoke-on-Trent
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