I have had occasion to use "Fix Auto" twice in the past. I have recently had to call on their services again. Nothing has changed. - Most helpful reception staff. If you want sound honest advice speak... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The repair process from start to finish was carried out efficiently, professionally, really quickly and in a friendly manner. I was kept informed at each stage, and when Michael learned I had been una... Ver mais
A empresa respondeu
I wasn’t going to write a review as u don’t like writing negative ones but as I have had 4 messages since telling me to leave one, here we are. The car repair is fab, all that needed done was the b... Ver mais
A empresa respondeu
Had my car repaired and painted by these guys tremendous job not one fault,very quick turn around and Marc who dealt with me was a top guy from day one, communication is key and his communication wa... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Washington
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Crowther Road, NE38 0AQ, Tyne And Wear, Reino Unido
- 0191 417 2677
4,5
Excelente
109 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good after care inspection
I was informed that after checking the repair, it was not quite up to the quality standard that he wanted, and he was going to rectify it.
27 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Mr Hardy,
We appreciate you bringing this to our attention. We are committed to ensuring our repairs meet the highest quality, and we're glad the issue is being addressed.
Fix Auto UK
Repair is immaculate.
Repair is immaculate and they made sure it was done in time for us to go away
2 de maio de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi Mr Dales
We're so glad the repair met your expectations and was completed before your trip. Thank you for your positive feedback!
Brilliant job…
The repair is flawless 100% spot on and the repairer picked up and dropped off a my home so effortless cannot fault at all.
14 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Peter
We're happy to hear that the repair met your expectations and the pickup/drop-off service was effortless. Thank you for your positive feedback!
They were excellent excellent from beginning to…
They were excellent from beginning to end. Everything they said they would do they did. Mandy on reception is a star.
6 de maio de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi Karen
Mandy is brilliant yes thanks
We're happy to hear that you had such a positive experience with us! We appreciate your kind words and are glad everything went smoothly. Thanks for the feedback!
Marc, Bodyshop Manager
Excellent Service 5 *
Excellent service from start to finish. Good communications and an excellent repair within a very short space of time
13 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi
We're delighted to hear you received excellent service and a quick repair! We appreciate your positive feedback regarding our communication.
Many thanks
High class service! …
I have to say that this company were fantastic. Repairs were completed to a very high standard and I was kept fully informed of each stage. Staff were friendly, courteous and really helpful.
31 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi Karen
We appreciate your fantastic feedback! We're so glad to hear that you were fully informed and satisfied with our team's helpfulness and the high standard of our repairs.
Thank you
Excellent service,was kept informed on…
Excellent service,was kept informed on work progresd
24 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Malcolm
We appreciate your positive feedback and are glad you were informed of our work. Will pas thanks on to the team
Repair of damaged bonnet and wing.
Repair of damaged bonnet and wing arranged by Suzuki insurance. I took my car to Fix Auto for them to give a quote as car was safe to drive. They would have come to the house for assessment but I declined.
They called me as soon as parts were available. Arranged for me to drop car off with them and to pick up loan car. Loan car supplied similar to my car with similar mileage. Repair took the same time as they estimated. I was kept informed of the different stages the car was at, for example, in paint. Car repair returned the car to as new condition.
Impressive service and can't fault the repair.
26 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi David
We appreciate you taking the time to share your positive experience with our services. We're thrilled to hear that you were impressed with the service you received, particularly the communication and the quality of the repair. It's fantastic that you found the loan car to be a good match for your needs and that the repair was completed within the estimated timeframe. We strive to provide our customers with a seamless and positive experience, and your feedback reinforces our commitment to excellence.
This excellent detailed review is really appreciated .
Great repair
Great repair and extra work I requested done was excellent. Some elements of customer service has issues, had to chase things initially and some things not explained fully to me with regards to procedures/payment.
14 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Caroline
We appreciate your kind words about the repair and extra work. We strive to provide excellent service and are sorry to hear about the communication issues you experienced. We value your feedback and will use it to improve our customer service processes.
Resposta da Fix Auto UK - Fix Auto Washington
Hi David
We're so glad to hear you were happy with the service. We strive to provide the best possible experience for our customers. A nice simple review straight to the point and a pat on the back really does go a long way !
Thank you !
Just got the car back today after…
Just got the car back today after someone ran into the back n/s quater whilst stopped at traffic lights.
Looks great from every angle and drives exactly like it did before the accident, great job thanks
21 de março de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Alan
We're so glad to hear that your car looks and drives great after the accident. We understand how stressful it can be to have your vehicle damaged, and we appreciate you choosing us to handle the repairs. We're committed to providing our customers with the highest quality service and workmanship.
There was no communication.
13 de março de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi
We understand your frustration with the lack of communication. We value your feedback and will use it to improve our communication processes. Not to make excuses it is sometimes difficult to stay proactive when very busy but we must get better at that
It Was collected from my address
It Was collected from my address, and returned to me in excellent condition with a repair that is impossible to tell from the original . My car was damaged it took 2 weeks to repair costumer service was absolutely kind and i recommend
7 de março de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi
Thank you for your kind words and 5-star rating. We're thrilled to hear that you were happy with the repair work and the service you received. We appreciate your feedback and will share it with our team.
Crash damage
Car was crashed into and damaged on passenger side.
Was collected from my address, and returned to me in excellent condition with a repair that is impossible to tell from the original.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi David
We're glad to hear that your car was returned to you in excellent condition after the repair. We understand that being involved in an accident can be a stressful experience, and we appreciate your feedback about the quality of our repair work.
Trust this Washington team with your repair!!
The repair process from start to finish was carried out efficiently, professionally, really quickly and in a friendly manner. I was kept informed at each stage, and when Michael learned I had been unable to secure a replacement car (long story), he worked hard to repair mine before schedule, despite the wrong part having been sent. I cannot thank him and his team enough. My car was returned looking like new! :)
28 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Chris
Thank you for your kind words and for taking the time to leave a 5-star review. We're thrilled to hear that you had a positive experience and that the team was able to go above and beyond to help you. We appreciate your feedback and will share it with the team.
GREAT SERVICE
GREAT SERVICE, CAR COLLECTED FROM HOME, COURTESY CAR DROPPED OFF, REPAIRS DONE, CAR DROPPED BACK OFF AT HOME, HASSLE FREE, WOULD HIGHLY RECOMMEND. THANK YOU
26 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Claire
Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our service. We strive to make the repair process as convenient and hassle-free as possible for our customers.
Terrible customer service
Terrible customer service. When you rang the bodyshop no one knew what was going on and would email someone who could help. It was hours later, or even the next day when you got to speak to someone for information about your car. The repair was very good but wouldn't use them again due to the poor customer service
4 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Washington
Hi Alma , We understand your frustration with the customer service experience. We strive to provide excellent service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.
Great service
Polite, friendly staff. Car was picked up from home and returned when fixed. Good job.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Thank you for your kind words. We're glad to hear you had a positive experience with our service.
Good service
Good service, good standard of work.
Friendly, polite, helpful people.
Thoroughly recommend.
23 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi Mr Fenwick , Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and standard of work. We appreciate your recommendation.
They did a wonderful job
They did a wonderful job. Everyone is so helpful. It's definitely a 5 star service.
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Washington
Hi Mr Davies, We are thrilled to hear that you had a positive experience with our service. We appreciate your kind words and are glad that our team was able to assist you.
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