fixmybrokenscreen.co.uk Avaliações 778

Paid £465 for a MacBook Pro screen repair in January 2026. Three months later it failed in the exact same spot. Brought it back within the 12-month warranty and was told it was ‘physical damage’ - not covered.

Their own technician applied a screen protector when they returned the laptop. That protector is completely intact. Not a scratch. If I’d applied enough force to break the screen, the protector would show it. It doesn’t.

They also don’t tell you they only replace the LCD and keep your original cracked glass - so you’re paying £465 for a partial repair on already-compromised glass.

Now having to pursue formal legal action to get this resolved. Avoid.

Excellent speedy service at a good price. Everything was well explained - I sent my broken apple watch off early in the week and it was back with me by the end of the week - all with great communication along the way

I had a broken LCD on a 2019 Macbook Pro and brought it in to the store on a Tuesday. I was quoted a week for the repair to be completed. I was pleasantly surprised to be called to be informed that the repair was finished less than 48 hours later! New screen looks great and truetone works as expected. I am pretty sure I could have completed this repair myself (ex Mac Genius) but would have spent more money and probably caused more damage if I tried. Overall I am very satisfied with the repair and would recommend this company to others.

Excellent service
Apple Watch cracked glass repaired & returned within 4 working days.

Prompt service and goo repair done.

Got my laptop screen fixed in 24 hours and came from west as it was the best quote I got and hey now I can start watch one piece like he recommended thank you guys

Excellent repair

Excellent service my watch was repaired and sent back to me within three days at a very reasonable price this is the second time I have used this company definitely would recommend.

Very helpful - speedy and my Macbook is now working perfectly. Price was very competitive too. Thank you!

These dudes are some 🐐s fr. My laptop screen had cracked, and they had it sent back to me 2 days after postage, looking more brand new than when I’d bought it. Highly recommend!

The screen is perfect, I had a slight problem but it was sorted very quickly. Would highly recommend.

Excellent customer service,great communication,highly recommended.

I m not easy on giving reviews when it comes to repairs but I decided that I have to spare some words to say how good fast and easy and how much money I saved compared to an apple store repair. The screen is new and beautiful my Macbook Pro M3 Max is like new.

I would strongly advise anyone to think very carefully before using this company.

My experience has been extremely poor from start to finish. What should have been a straightforward screen repair turned into a month-long ordeal with constant delays, unclear communication, and inconsistent information.

Initially, I was told the repair would be completed quickly. This then changed to a much longer wait due to lack of stock, which was not communicated upfront. After requesting a refund and return of my device, it was sent back in a worse condition than when I originally provided it, leaving it unusable.

Following further back-and-forth, I was effectively forced to return the laptop again just to get it into a usable state. While the screen has now been replaced, the device has come back with additional physical damage to the chassis, including visible scuffing and signs of impact that were not present before.

Throughout this process:

* Communication was inconsistent and often reactive rather than proactive
* Timelines were repeatedly missed or changed
* I had to chase for updates and resolution
* The handling of the device raised serious concerns

This has cost me significant time, disruption to my work, and unnecessary stress.

In the end, the only way to get a working device was to continue engaging with them after multiple failures, which should not be the case for a paid repair service.

Based on my experience, I cannot recommend this company.

Repaired the screen on my Apple Watch Series 4, when Apple dismissed me due to the age of my device. It was a really easy booking service; all done online. Royal Mail collected and returned my parcel. Great communication throughout via email and text. I would definitely use this service again!

Excellent service and half the price of Apple.
Highly recommend

Incredible service. Genuine, professional. Amazing value for fixing a MacBook screen. Fast delivery, too. Can’t recommend enough. Cheers.

I was slightly reluctant to send my Apple Watch to a company I’d found on the internet, however I had good communication and a new battery was fitted. I’ve worn the watch now and am really pleased with the battery replacement. Apple weren’t interested in replacing the batter they suggested I buy a new watch!

Unfortunately my Apple watch is beyond repairs but Riffy was still really helpful and explained the reasons and what he'd recommend. I appreciate it.

Fast and speedy fixing of my iPad screen. Asked to check my battery as well and they didn’t recommend me unnecessary battery replacement