Flash Discount Avaliações 

3.178
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It was very easy and straight forward to progress with choosing the item’s in which l required. Notified next day with packaging progreeing and expected delivery date. So far good.

Avaliado com 1 de um total de 5 estrelas

I recently bought 2 wifi cameras from this company and was charged £50.98. On the 24th September 2026 I paid with my visa debit card. On the same day as the payment went out I had another charge for £... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

HAD A QUESTION REGARDING MY ORDER AND E MAIL REPLY AND FOLLOW UP RESPONSE WAS QUICK AND ALL CLEAR, HAPPY WITH SERVICE OF SUPPORT TEAM.

Avaliado com 1 de um total de 5 estrelas

I would give this 0 stars as I ordered gloves in S eptember at £27.98 and I've received nothing the day after they took £13.98 then today took another £8.99 that's over £50 for nothing I'll be contact... Ver mais

A empresa respondeu


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(3.178)

375 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Customer support have been fantastic

Customer support have been fantastic, keeping in touch with updates too.received my refund very quickly, finally a company that has great products and service and a company you can trust, thank you.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

0 star experience BUYER BEWARE!

If I could leave a 0 star review I would. Bought a pair of shoes, they don’t fit and are uncomfortable. You have to email to return. No response at all to numerous emails. Absolute rubbish service and frankly just a con! BUYER BEWARE!!!

14 de setembro de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

Order number 93552

Order number 93552. I've put 1 star because you cant give it no stars. i purchased a pair of orthopedic shoes that came after waiting weeks for delivery, the shoes were very poor quality. after asking to return them they gave a Luxemburg address and would cost about 3 times the purchase price. on top of that i started getting payments taken from my bank, 5 times before realizing. I had unwittingly been conned into joining some sort of subscription club. After emails asking to be removed from any subscription with the company i have had no reply. My bank blocked the payments and i have now contacted trading standards. This is a bogus company in my opinion, so would advise to stay away. looks like Headquarters are in the emirates, which explains a lot. I'm sure i will receive the same twoddle reply as all complaining. be warned

24 de setembro de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

Additional Unexplained Charge

Charged an additional amount on my Credit Card on top of the cost of the item - contacted them twice and they are ignoring my emails. I won't be buying from this company again and would warn others to be careful.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

Update its now October and I'm still…

Update its now October and I'm still waiting for my refund, I've had to contact my bank to chase this for me, you are a total scam company do not buy from these people, their customer service is none existent, AVOID AVOID AVOID

19 de setembro de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

I made a purchase from flash ,the…

I made a purchase from flash ,the delivery time was longer than expected ,but since getting the item i am being charged monthly £8.99 for a so called "VIP CLUB" which i never signed up for , I have tried to cancel payment without success ,no response to emails or calls ,i am in contact with my card provider to investigate the issue .

15 de agosto de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

Rip off

Scam company taking money from my bank account after I have ordered goods can't get hold off anyone
STAY WELL CLEAR OR IT WILL COST YOU
I now have to raise a dispute with my bank

14 de setembro de 2026
Avaliação não solicitada
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

Avaliado com 1 de um total de 5 estrelas

Do t bother

Can't get hold of anybody no one answers your e mails watch I got was faulty and no body answers your communication after repeatedly trying to get in touch if there was 0 I would have picked it.

19 de julho de 2026
logotipo da Flash Discount

Resposta da Flash Discount

Hello,

We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.

IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.

Below is a list of the most common issues raised by our customers:

Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/

Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/

Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.

Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.

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