It was very easy and straight forward to progress with choosing the item’s in which l required. Notified next day with packaging progreeing and expected delivery date. So far good.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I recently bought 2 wifi cameras from this company and was charged £50.98. On the 24th September 2026 I paid with my visa debit card. On the same day as the payment went out I had another charge for £... Ver mais
A empresa respondeu
HAD A QUESTION REGARDING MY ORDER AND E MAIL REPLY AND FOLLOW UP RESPONSE WAS QUICK AND ALL CLEAR, HAPPY WITH SERVICE OF SUPPORT TEAM.
I would give this 0 stars as I ordered gloves in S eptember at £27.98 and I've received nothing the day after they took £13.98 then today took another £8.99 that's over £50 for nothing I'll be contact... Ver mais
A empresa respondeu
3,4
Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I found it fairly easy to place an order
5 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Would have been 0 stars if that was an…
Would have been 0 stars if that was an option. Save your money and steer clear.
My order confirmation was correct however the payment through my bank included an additional unauthorised amount of £7.65. I didn't select special delivery or insurance and despite several phone calls and four emails I received no response and no refund of the unauthorised amount.
The items when they arrived were a lot smaller than shown on the website, inferior quality and way overpriced even with 55% off. I bought one item for myself and an extra one as a gift. Quite honestly I would be ashamed to give this as a gift.
A lesson well learned.
Update on 20th August.
Thank you Flash Duscount for your response on 7 August. As suggested I sent a further email to you on 10 August (number 5). Still no response and still no refund of £7.65.
13 de julho de 2026
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
I haven’t received the item yet but…
I haven’t received the item yet but ordering was fairly straightforward
4 de agosto de 2026
Charged £8.99 monthly for something we never signed up for.
On 5th July 2025 I ordered a kitchen knife costing £30.99 and paid for it using a joint credit card. It arrived about a month later and, though not as sharp as promised, it does the job, no better and no worse than other household brands.
I thought that was the end of the story until today, one year later, when I was filing our Credit Card Statements and spotted a recurring charge that I had assumed was my husbands and he had assumed was mine. On closer inspection, the day after we were, correctly, charged £30.99 on 5th July 2025, we were, incorrectly, charged £12.64 followed by £8.99 on the 5th of every month since i.e. a loss of £129.51. It turns out we were enrolled in the Flash Discount VIP Club at a charge of £8.99 per month, for a year, and today is the first we'd heard of it.
We have raised the issue with Flash Discount and if we don't receive a refund from them our Bank has promised to assist us in our claim.
We will post an update on Trustpilot in due course
In the meantime be very wary of buying from this company in case you too get unwittingly signed up and charged for something you didn't want.
Update 19/8/2026
Thanks to assistance from our Bank, Santander, Flash Discount have now refunded half of our money, which is much appreciated.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
they are very good and helpful
3 de agosto de 2026
I have not gotten a responsible response from the flash discount.
My 1st time to order from the site.I ordered 3 items yesterday and later in the day,they sent me a tracking link to track my item. I am a tourist and will go back to my country on the 8th of August. The delivery date starts from 10-20 of August after I have left.I have sent them 3 emails since yesterday,and they have not replied. I could see from the tracking,that they are preparing the order. I have only requested for the cancelation of one of the orders. I want my refund please,Thanks for your cooperation.
4 de agosto de 2026
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
item not yet received i hope it is an…
item not yet received i hope it is an easy set up if it is i will continue with other products.
3 de agosto de 2026
Easy to find what I was looking for and…
Easy to find what I was looking for and fast processing
3 de agosto de 2026
I paid £67.98 on the 2nd July for a…
I paid £67.98 on the 2nd July for a outdoor camera
3rd July they debited £22.18 without my knowledge
I have still not received goods and have reported this to my credit card companyu
3 de agosto de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
It was very easy to get information…
It was very easy to get information about the watch and purchasing went through quickly t smoothly.
2 de agosto de 2026
ONCE BITTEN TWICE SHY APPLIES .
Just about anything that could go wrong did ! The whole experience is now subject to a dispute operation. Will NEVER use or tell anyone else to use this company. Well, well, this company has replied! they use a prewritten reply which has loads of contact details none of which will ever be answered. The reply is only there to let people know, who are using Trust-Pilot, that they read the reviews about them and to suggest to people that they actually care ! To paraphrase an old American president " you can "con" some of the people all of the time, you can "con" all of the people some of the time but you cannot "con" all of the people all of the time". Message is only too clear -STAY AWAY FROM THIS ORGANISATION!!!
27 de junho de 2026
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Flip phone …
I have given 4 star as this was my first time in ordering off you I was nervous and concern if I was doing the right thing good wording and explained easy to understand off the flip phone lovely colour and style
1 de agosto de 2026
Absolutely disgraceful site
Absolutely disgraceful site, ordered and paid only to find that another £12.49 had been taken from my bank, I have tried to contact them on the customer service email address several times with no response, definitely do not order from them.
20 de julho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Dreadful experience
Dreadful experience, checked by bank account they had taken £ from my account which I didn't authorise. The goods are absolutely rubbish for the price. I have emailed and emailed to see how to return the goods no response what so ever. The telephone line is not manned so cant get through to them. I have dozens of E mails from them asking me to buy more goods yet I have no idea how to return the ones I have. No response to my returns query but they have people to bombard me with junk asking to buy more ???
24 de julho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Flash discount did not reply to my…
Flash discount did not reply to my complain.delivery is over due! Tracking says deliverd by Post. But says not what Post.
I can only say don't order any thing from Flash discount!
30 de julho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Refund required
I required a refund and after several months I realised that I hadn't received it. I contacted customer services who apologised that the refund hadn't been done and said it would be arranged. This was done and was refunded on my credit card as they had advised me. Excellent service.
23 de junho de 2026
Avaliação não solicitada
Do not purchase anything from these…
Do not purchase anything from these conning bast##ds. They will scam you into a v.i.p Club that you haven't knowingly consented to. And then charge you for it £8.99 absolutely diabolical that this company is allowed to continue trading and ripping of Innocent people. I still haven't received the lamp I purchased over two weeks ago, and if it doesn't turn up I will not be surprised. Avoid at all costs guy's.
Well there's a surprise, this company still haven't delivered my order and have decided to move the delivery date back (shock)
And I find it damn annoying that they won't reply to my emails regarding there underhanded tactics, however as soon as I hand out a negative review on trust pilot, an instant all be it automated response. Avoid this company at all costs.
29 de julho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
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