It was very easy and straight forward to progress with choosing the item’s in which l required. Notified next day with packaging progreeing and expected delivery date. So far good.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I recently bought 2 wifi cameras from this company and was charged £50.98. On the 24th September 2026 I paid with my visa debit card. On the same day as the payment went out I had another charge for £... Ver mais
A empresa respondeu
HAD A QUESTION REGARDING MY ORDER AND E MAIL REPLY AND FOLLOW UP RESPONSE WAS QUICK AND ALL CLEAR, HAPPY WITH SERVICE OF SUPPORT TEAM.
I would give this 0 stars as I ordered gloves in S eptember at £27.98 and I've received nothing the day after they took £13.98 then today took another £8.99 that's over £50 for nothing I'll be contact... Ver mais
A empresa respondeu
3,4
Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order
23 de junho de 2026
Excellent and you kept me informed too.
22 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Ordered a garden light £30 said it was…
Ordered a garden light £30 said it was good quality and looks large on the videos and bright. When it arrived it was tiny and made from cheap plastic was as light as a feather cheap chat!Do not buy from this company they are con artists , please take my warning!.
23 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Please be aware that returns have to go…
Please be aware that returns have to go to China not a UK warehouse. Has cost me £10 today to return some very flimsy shoes.
23 de junho de 2026
Avaliação não solicitada
There was a problem
There was a problem, but it was solved very quickly, so well done.
22 de junho de 2026
Avaliação não solicitada
Kept in touch by e-mails
Kept in touch by e-mails. Helpful with a problem.
23 de junho de 2026
Avaliação não solicitada
Doesn't work on carpets and has no…
Doesn't work on carpets and has no power absalout rubbish 😭
16 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Bought a smartwatch from this company…
Bought a smartwatch from this company and extra money taken out from my bank account not happy.Warning DO NOT USE THIS COMPANY.
17 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Have Received Refund!!
I ordered a smart watch from Flash Discount last night. Nothing else!! Today there are two amounts pending on my credit card account!! £20.48 for watch and £11.06 for God knows what!! Not impressed that a company can use your card details in this way!! Going by other reviews of this company it's going to be a miracle getting a reply to any emails I send them!! UPDATE I have now received refund. Many thanks Flash Discount!! Just waiting on watch being delivered now!!
19 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
The item is not what they are showing…
The item is not what they are showing in the advert. I bought 2 solar lanterns thar appear a decent size when laid out on the grass by a man in the advert. The product that arrived is nothing like it, tiny by comparison. No clear glass and the lantern itself measures 13.5cm and with the rope handle fully stretched it measures 26cm overall. It weighs 182grams not 500 as stated and is just cheap plastic. It says buy 2 for free shipping but shipping was added. Also charged another £8.10 a day later.
17 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
It was really easy to order what I…
It was really easy to order what I wanted and they are keeping in touch about when my delivery will be.
17 de junho de 2026
Easy to follow website
Easy to follow website. Looking forward to receiving the goods.
17 de junho de 2026
Buy once, pay for ever!
I made one purchase from these people, but it took me a while to notice that they have taken 7 payments (yes, seven!!) from my account. They are all for different amounts, I guess to disguise them so you don't notice. I have been getting shipping progress reports which make no sense and do not say what the 'shipped' items are - I am sure this is a classic sign of a fraud.
I advise you not to buy from these people, because once they have your card details they will take regulsr payments with no exlaination.
PS Follow-up: see their response below, in which say 'I am not happy with my purchase' which clearly shows that they didn't read my complaint, which is about payment without purchases. I replied to them (also replied to Trustpilot who asked me to confirm my contact details). As you see, they promised to resond within 24 hours. However, 4 days later, they still have not replied and I will bet that they never will - cos they have got away with it. Strangely though, they have stopped sending me shipping reports for these non-existant orders.
UPDATE: two weeks on and having complied with their request for an email - guess what, they have debited my account again!!!! (£8.99). These guys are robbing me blind and the Bank just raise 'disputes' and close the case. Any ideas of how I can stop this?
18 de junho de 2026
Avaliação não solicitada
Resposta da Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Good customer communication
Good customer communication, and very competitive price, for what you're selling
17 de junho de 2026
Ordering was relatively easy but you …
Ordering was relatively easy but ive not yet received the item so cannot comment
10 de junho de 2026
It was easy to do
11 de junho de 2026
A Experiência Trustpilot
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