Recently purchased two new ventilation tiles for our roof which has been suffering from humidity and a lack of air flow. The items were easy to source on the website, reasonably priced and it was simp... Ver mais
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Good price and due to project being an L shape needed two separate pieces which was useful to be able to get exact sizes cut as required. Speedy delivery too. Only feed back would be that I only requi... Ver mais
My delivery of 10 came with 50% of the tiles being broken and un-useable. Customer service were not very helpful. Communication was poor regarding delivery. Would not order from these again.
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The sales manager initially indicated I needed to buy direct from the supplier, even though I wanted only one part. They stayed available for several minutes, checking their stock and actually found t... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to All Flat Roofing Supplies Ltd - Your Dedicated Partner in Flat Roofing Excellence! About Us: At All Flat Roofing Supplies, we take pride in being an independent flat roofing merchant, specializing in supplying a comprehensive range of flat roofing products, systems, tools, and accessories. Our journey began with a simple yet crucial vision - to fill the gap in the UK market for specialized flat roofing materials suppliers. Founded by individuals immersed in the flat roofing industry since the early 1970s, our business is driven by a passion for quality, expertise, and customer satisfaction. Our Expert Team: Behind the scenes, our professional team, each with extensive experience in supplying and installing roofing products, ensures that All Flat Roofing Supplies operates seamlessly. Drawing from decades of collective knowledge, we are well-equipped to provide tailored solutions to meet the unique needs of our customers. From industry veterans to innovative minds, our team stands united to deliver excellence in every aspect of flat roofing. Why All Flat Roofing Supplies? Experience Matters: With roots dating back to the early 1970s, we bring unparalleled experience to the flat roofing industry. Bespoke Approach: We recognized a need for a more personalized approach in the market. Our experienced team and flat roofing knowledge allow us to tailor our services to your specific requirements, ensuring a bespoke and tailored approach to the supply of quality flat roofing products. Expert Advice: Benefit from our team's wealth of knowledge with expert advice and tips. We're here to help you make informed decisions that not only save time but also money on your roofing projects. Wide Audience: Whether you're a Trade professional or a DIY enthusiast, All Flat Roofing Supplies is your reliable source for all flat roofing needs. Our diverse product range caters to a broad spectrum of customers, ensuring everyone has access to top-notch solutions. Connect with Us Explore our extensive product range and let us be your partner in achieving roofing excellence. Whether you're a seasoned professional or just starting your DIY journey, all flat roofing supplies is here to support you every step of the way. Thank you for considering All Flat Roofing Supplies ltd for your flat roofing material needs. We look forward to serving you with dedication, quality, and expertise.
Informações de contato
Unit A - F, Brightside. Westfield sole road, Maidstone, Kent., ME14 3EH, Maidstone, Reino Unido
- 01634 869823
- shop@flatroofingsystems.co.uk
- flatroofingsystems.co.uk
4,4
Excelente
96 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellenct from start to finish
I called the company and the person was super helpful. They actually had th items- at good value. I needed the items urgently, they said they could this at same cost and delivered next day.
Would defo recommend
8 de abril de 2025
Avaliação não solicitada
Resposta da All Flat Roofing Supplies Ltd
Thank you for the great review! We're so pleased to hear you found our team helpful and that we had what you needed in stock. We're especially glad we could get your order out the same day for next-day delivery—it's great to know it made a difference! We really appreciate the recommendation and hope to help you again soon.
Delivered when others couldn't at a…
Delivered when others couldn't at a competitive price
1 de abril de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for the fantastic 5-star review! We're really pleased to hear we could deliver when others couldn’t — and at a competitive price too. We pride ourselves on being reliable and cost-effective, so it's great to know that came through in your experience. If you need anything else, we’re always here to help!
Pro-active approach…
I appreciated a pro-active approach that Flat roofing systems took, to give insight into reduced delivery charges, related to a product query I had on their website - It was a good customer service experience.
1 de abril de 2025
Avaliação não solicitada
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your kind words! We're really pleased to hear you appreciated our proactive approach and customer service. Helping our customers find the best value and support is what we’re all about – we’re glad it made a difference! 😊
The website was easy to navigate and…
The website was easy to navigate and made the whole experience, from choosing the product to paying for it, very easy. The product arrived within the time frame notified when I made the purchase. Very hassle free.
17 de março de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you for your fantastic review! We're delighted to hear that you found our website easy to navigate and that your shopping experience was smooth from start to finish. We appreciate your support and look forward to serving you again! 😊
We still haven’t received it yet…
We still haven’t received it yet despite ordering it on the 14th of March, it’s now the 20th. Had to cancel the roofers we had booked in. So, safe to say we have had better experiences.
14 de março de 2025
Resposta da All Flat Roofing Supplies Ltd
We're sorry to hear that you're disappointed with the delivery timeframe. Your order was placed on the afternoon of Friday, March 14th, with an estimated delivery window of 2–4 working days. As weekends are not included in this timeframe, your order is arriving just one day later than expected. We have kept you informed at all times of any updates with your order and when requested.
We understand how frustrating delays can be, and we always advise in our delivery terms not to schedule work until your order has arrived. While we strive to meet all estimated delivery times, occasional delays can occur due to factors beyond our control.
We appreciate your order and hope that once received, the product meets your expectations. If there's anything further we can do, please feel free to reach out.
Needed some roof tiles that were hard…
Needed some roof tiles that were hard to get hold of to finnish of my roof. Flat Roofing Systems not only managed to get hold of them for me but I was also able to collect next day. Great service, great communication, thank you!
13 de março de 2025
Avaliação não solicitada
Resposta da All Flat Roofing Supplies Ltd
Thank you for your kind words! We're so pleased we could source the roof tiles you needed and have them ready for next-day collection. Providing great service and communication is always our goal, so it's fantastic to hear your feedback. If you ever need anything else, don't hesitate to get in touch. Thanks again for choosing Flat Roofing Systems!
Great service
Prompt delivery, fair price, quality item. Great service.
11 de março de 2025
Avaliação não solicitada
Resposta da All Flat Roofing Supplies Ltd
Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're delighted you were happy with the service, delivery, and quality. Looking forward to helping you again! 💪😊
Easy ordering
Easy ordering
Quick response
Delivery in less than 3 working days
26 de fevereiro de 2025
Resposta da All Flat Roofing Supplies Ltd
Thank you for your feedback! We're glad you found the ordering process easy and delivery quick. We appreciate your support
Very knowledgeable staff
Very knowledgeable staff, could not be more helpful, explained everything I needed, and then placing my order very straightforward, and at acceptable prices.
Delivery was really quick, and the driver was willing to help unload.
I would recommend Flat Roofing, and would use again.
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da All Flat Roofing Supplies Ltd
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our team knowledgeable and helpful, and that the ordering process was smooth from start to finish. We take great pride in providing quality service, from expert advice to swift delivery, so it's great to know we met your expectations.
We truly appreciate your recommendation and look forward to assisting you again in the future. If you ever need any further advice or supplies, don’t hesitate to reach out!
Best regards,
The Flat Roofing Systems Team
Easy to order delivered in less than 24…
Easy to order delivered in less than 24 hours
6 de janeiro de 2025
Resposta da All Flat Roofing Supplies Ltd
Hi Dave,
Many thanks for taking the time to leave us a review. We are pleased that you were happy with the service we provided!
Best wishes,
Flat Roofing Systems
Ordered online
Ordered online
Delivery 3 days later ,could nt ask for more
Good company to deal with
25 de novembro de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Jason,
Thank you very much for your 5* review. We are happy to receive such positive feedback!
Best wishes,
Flat Roofing Systems
Great product
Great product, Great communication and fast delivery. Well recommended.
11 de novembro de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Paul,
Thanks for taking the time to review your recent order from us. It's great to know you would recommend us!
Best wishes,
Flat Roofing Systems
Resposta da All Flat Roofing Supplies Ltd
Hi Charles,
Thanks for the 5* review, we are glad you were happy with your purchase from us! We hope you choose to use us again for any future purchases of roofing supplies.
Best wishes,
Flat Roofing Systems
I am very happy thank you very much
30 de setembro de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi there,
Thank you for your 5* review, we are pleased you were happy with the service we provided.
Best wishes,
Flat Roofing Systems
Helpful and efficient
Helpful staff and kept informed about status of delivery etc. Roofing gravel delivered in fully sealed bags - unlike experience from other retailers where bags either had holes or slits meaning in those cases it was less easy to move product without having to sweep up afterwards.
24 de setembro de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Rob,
Thank you for your kind review! We’re delighted to hear that you found our staff helpful and appreciated the updates regarding your delivery. We take great care to ensure our roofing gravel arrives in fully sealed bags, so it’s fantastic to know this made your experience smoother compared to other retailers.
If you need any further assistance, please don’t hesitate to reach out.
Best wishes,
Flat Roofing Systems
Prices were very good
Prices were very good with free delivery. Delivery guys were very efficient and friendly and all went well
12 de setembro de 2024
Mushroom farm project
The staff at Flat Roofing Systems guided me through a project, their advice and supply of equipment gave me a far better outcome than expected.
I would highly recommend this company.
5 de setembro de 2024
The bags of shingle reasonably priced
The bags of shingle were very reasonably priced and delivered when they said they would be delivered. The driver put them where I wanted. Sorted.
12 de agosto de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi there,
Many thanks for leaving us a fantastic review!
We are pleased that you were happy with the product, and the delivery as well. If you need anything else in the future, please do not hesitate to get in touch.
Best wishes,
Flat Roofing Systems
Great membrane easy install
Delivery was about a week after ordering so pretty good for a bespoke size. Membrane was 1.2mm and 8x3 M so came in at about 50kg, so getting up on the roof was fun. Once up it unrolled and unfolded into place fine. Plenty of glue supplied so don’t be sparing with it and it was fully stuck the next day. All good quality, I had the drip off with mine which works well and looks great. All in all very happy and the price was pretty good for the full kit too.
7 de agosto de 2024
Resposta da All Flat Roofing Supplies Ltd
Hi Gary,
Many thanks for taking the time to leave us a review! We are incredibly pleased to hear that were happy with the products you ordered from us.
We hope you choose to use us again in the future.
Best wishes,
Flat Roofing Systems
Resposta da All Flat Roofing Supplies Ltd
Hi there,
Thank you so much for leaving us a wonderful review about our excellent customer serivce and the value of our products. We are pleased you are happy!
Best wishes,
Flat Roofing Systems
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