Ich hab 2 Teppiche für die Family bestellt. Sie sind wunderschön, sehr gute Verarbeitung, also mega Qualität!:)) wir lieben auch das Design, sie sind zwar als Kinderteppiche gedacht, aber das Design i... Ver mais
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Veja o que dizem as avaliações
einfache Bestellung (online auf der Homepage); rasche Lieferung (mit Spediteur); Bett war einfach zusammen zu bauen; super Kundenservice, nachdem bei der Lieferung ein Teil gefehlt hatte; Bett schei... Ver mais
A empresa respondeu
The bed we received is top! However the Delivery needs to be more customer friendly. The large pallets was left aside in the house by the delivery company. These equipments shall be collected und... Ver mais
A empresa respondeu
Bought 2 flex’s play beds and mattresses for my young kids. I paid extra for installation by the flex’s shop delivery team here in Athens Greece. Within months they are creaking and shaking. Customer... Ver mais
Detalhes da empresa
- Loja de Móveis Infantis
- Loja para Bebês
- Loja de Camas
- Loja Infantil
- Fabricante de brinquedos
- Loja de Brinquedos
Escrito pela empresa
FLEXA is Europe leading supplier of furniture, interior, and toys for children. FLEXA believe in sustainable, Scandinavian design and the basic idea that products should grow with the child. FLEXA cooperate with child specialists, educators, and sleep experts to ensure that the child's development always is incorporated in the product development. The unique FLEXA assortment is available in 140 exclusive FLEXA brand stores as well as 450 FLEXA studios with major retailers worldwide.
Informações de contato
Kalkværksvej 20, 8000, Aarhus C, Dinamarca
- +4576688055
- hello@flexaworld.com
- flexaworld.com
4,0
Muito Bom
224 avaliações
Respondeu a 67% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic support provided by FLEXA
Fantastic support provided by FLEXA, quick , transparent, accomodating and looking for solutions. Thumbs up!!
14 de abril de 2026
Avaliação não solicitada
Las medidas no son las que anuncian
Las medidas no son las que anuncian. Al menos no está claro: compre una cama de 90 y con la estructura 1,05( 15 cm más ) solución montarla... desmontarla... un desastre.
27 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi Kika,
Thank you for your review. We’re truly sorry to hear about your experience.
We would like to clarify that the measurements stated on our website primarily refer to the mattress size. In addition, we do provide the external dimensions of the bed frame, as these can differ slightly due to the design and construction of the product. We understand that this may not have been clear enough, and we truly appreciate your feedback.
We would also like to mention that, even though the bed had already been assembled, we did our best to find a solution and assist you with a possible return.
If you’re still open to it, we would be more than happy to continue working with you to find a satisfactory solution. Please feel free to contact us directly.
Kind regards,
FLEXA Team
stabiles und schönes Bett
einfache Bestellung (online auf der Homepage);
rasche Lieferung (mit Spediteur); Bett war einfach zusammen zu bauen; super Kundenservice, nachdem bei der Lieferung ein Teil gefehlt hatte;
Bett scheint sehr stabil, quietscht nicht, riecht nicht. Wir sind sehr zufrieden mit unserer Wahl!
30 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi Klaudia,
Thank you so much for your wonderful review ⭐⭐⭐⭐⭐
We’re delighted to hear that you had a smooth ordering experience, fast delivery, and that the bed was easy to assemble. It’s especially great to know that you’re happy with the stability and quality – that’s exactly what we strive for with every FLEXA product, designed in Denmark since 1972.
We also truly appreciate your kind words about our customer service. We’re always here to help and ensure the best experience for you and your family.
Thank you for choosing FLEXA – we hope the bed brings many years of comfort and joyful moments 💛
Kind regards,
FLEXA Team
Excellent support service
Excellent support service, Quick and efficient answer to my request !
Thank you !
27 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Thank you very much for your kind feedback!
We’re happy to hear that you had a great experience with our support team and that we could assist you quickly and efficiently 😊
If you ever need anything else, we’re always here to help!
Best regards,
Flexa
Grazie per la vostra disponibilità
Grazie per la vostra disponibilità, gentilezza . Siete stati "più veloci della luce" a risolvere un problema.
👏👏👏
26 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Thank you so much for your kind words!
We’re really glad we could help and resolve everything quickly for you—that means a lot to us 😊
If you ever need anything again, we’re always here to help!
Best regards,
Flexa
Ich hab 2 Teppiche für die Family…
Ich hab 2 Teppiche für die Family bestellt. Sie sind wunderschön, sehr gute Verarbeitung, also mega Qualität!:)) wir lieben auch das Design, sie sind zwar als Kinderteppiche gedacht, aber das Design ist zeitlos & definitiv nicht nur für Kinder ;) daher werden sie bei uns im Wohnzimmer & Schlafzimmer verwendet. Die Lieferung verlief tadellos und wir sind Happy über unseren ersten Kauf bei Flexa. Aja, die Teppiche sind mittlerweile seit 8 Monaten in Verwendung und sehen nach wie vor aus wie neu. :)
25 de março de 2026
Resposta de FLEXA
Thank you so much for your wonderful review!
We’re delighted to hear that you love both the quality and the timeless design of your rugs—and that they fit perfectly in different rooms of your home. It’s especially great to know they still look as good as new after 8 months of use 😊
We truly appreciate your support and are so happy your first experience with Flexa was a positive one.
Warm regards,
Flexa
Sehr guter Kundensupport und ein gutes…
Sehr guter Kundensupport und ein gutes Produkt
19 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi Christian,
Thank you so much for your kind words ⭐⭐⭐⭐⭐
We’re truly happy to hear that you had a great experience with both our customer support and your product.
At FLEXA, we’re dedicated to creating high-quality children’s furniture designed in Denmark since 1972—always with safety, functionality, and playfulness in mind.
If there’s anything else we can help you with, we’re always here for you 😊
Warm regards,
Team FLEXA
Kvalitní a ekologický nábytek a hračky.
16 de fevereiro de 2026
Resposta de FLEXA
Thank you for your kind words 💚
We’re truly happy to hear that you appreciate the quality and design of our products. At FLEXA, we create children’s furniture designed in Denmark since 1972 – with a strong focus on safety, functionality, and long-lasting quality, so it can grow with your child.
Thank you for choosing FLEXA ✨
We hope to inspire you again soon!
Best regards,
Team FLEXA
Latten. Snel geleverd!
Goede onderdelen. We hadden een paar latten nodig voor een lattenbodem. Voor flexa kinderbed. Was snel geleverd.
21 de maio de 2025
Resposta de FLEXA
Thank you for your review 💚
We’re happy to hear that the slats arrived quickly and met your expectations. At FLEXA, we always strive to provide high-quality spare parts and fast delivery, so your child’s bed can be ready for many more sweet dreams.
Thank you for choosing FLEXA ✨
We hope to see you again soon!
Best regards,
Team FLEXA
Virkelig god kundeservice
Virkelig god kundeservice. Meget behjælpelig og serviceminded.
13 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Tusind tak for din flotte anmeldelse 💚
Det glæder os virkelig at høre, at du har haft en god oplevelse med vores kundeservice. Vi gør os altid umage for at være hjælpsomme og imødekommende, så du føler dig godt taget hånd om hele vejen.
Tak fordi du valgte FLEXA ✨
Vi håber at kunne hjælpe dig igen snart!
De bedste hilsner,
Team FLEXA
Flexa leverer supergode børnemøbler
Flexa leverer supergode børnemøbler og accessories til børneværelset. Det er virkelig lækre ting i en solid sikker og holdbar kvalitet. Det kan vi sige efter at have haft nogle af tingene i over 6 år nu og de ser stadig ud som nye. Vi har lige bestilt mere og de har god behagelig kundeservice og hurtig levering. Anbefales!
6 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hej Flemming,
Tusind tak for din flotte anmeldelse og for at dele din oplevelse med FLEXA.
Det glæder os virkelig at høre, at jeres møbler stadig står flot efter mere end 8 år – det er præcis sådan holdbarhed, vi stræber efter, når vi designer vores børnemøbler. Vi er også glade for at høre, at både kundeservice og leveringen har levet op til jeres forventninger.
Tak fordi du anbefaler os – og fordi du har valgt FLEXA til børneværelset.
De bedste hilsner
Team FLEXA
Non solo prodotto!
Ho effettuato un errore in fase di acquisto e subito l'assistenza clienti si è mostrata gentile e super disponibile creandomi un link per l'acquisto di materiale che mi serviva per risolvere il problema!
Grazie
5 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi Da,
Thank you so much for your kind review! ⭐
We’re very happy to hear that our customer service team was able to assist you quickly and help resolve the issue during your purchase. Providing helpful and friendly support is very important to us, so it means a lot to hear about your positive experience.
If you ever need anything else, please don’t hesitate to reach out – we’re always happy to help.
Wishing you lots of joy with your FLEXA purchase!
Best regards,
Team FLEXA
Top customer support
Top customer support! I had a faulty chair and they didn’t hesitate to replace it. Fast and efficient service !
3 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi,
Thank you so much for your wonderful review ⭐
We’re really happy to hear that you had a great experience with our customer support and that we could quickly help resolve the issue with your chair.
At FLEXA, we always aim to provide fast and helpful service, so it means a lot to hear that it made a difference for you.
Thank you for choosing FLEXA – and for taking the time to share your experience 😊
Best regards,
Team FLEXA
Super hjælpsom support
Super hjælpsom support, som uden problemer hjalp da en levering gik galt.
3 de março de 2026
Avaliação não solicitada
Resposta de FLEXA
Hej Andrés,
Tusind tak for din fine anmeldelse ⭐
Vi er meget glade for at høre, at vores support kunne hjælpe hurtigt og løse problemet med leveringen uden besvær.
God service er meget vigtigt for os, så din feedback betyder rigtig meget.
Tak fordi du valgte FLEXA!
De bedste hilsner,
Team FLEXA
Best support
I am just overwhelmed and happy by this great customer support! Christian was very kind and so helpful! We love the Flexa beds and the endless possibilities, quality is great and Flexa convinced us even more in terms of sustainability as I needed certain parts to modify our bed and they got it for me.
Thanks again! You made my day!
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi,
Thank you so much for your wonderful review ⭐
We’re truly happy to hear that you had such a great experience with our customer support, and we’ll make sure to pass your kind words on to Christian.
It means a lot to us that you appreciate the quality of the FLEXA beds and the many possibilities to rebuild and adapt them as your child grows. Being able to help you find the right parts to modify your bed is exactly what our flexible system is designed for.
Thank you again for your kind feedback – it really made our day too! 😊
Best regards,
Team FLEXA
Tilfreds og leveret som forventet og…
Tilfreds og leveret som forventet og lige til døren.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta de FLEXA
Hej Kristine
Tusind tak for din 5-stjernede anmeldelse ⭐
Det glæder os rigtig meget at høre, at du er tilfreds, og at din ordre blev leveret som forventet – og helt til døren 🚚✨
Vi håber, I får rigtig meget glæde af jeres nye møbel 💛
Du er altid velkommen tilbage, hvis I får brug for inspiration til at bygge om, bygge videre eller skabe endnu mere plads til leg og drømme.
De bedste hilsner
Team FLEXA
Super happy with our mini bookcases with doors
We are super happy with our two mini bookcases with doors! The quality is great. They feel solid and there was no bad smell from the paint (which we unfortunately had experienced from another brand). They were easy to assemble too.
The furniture is definitely made with the kids perspective in mind.
On first arrival a few of the parcels had been damaged during transport. :-( Flexa’s support were super helpful and replaced the damaged parcels immediately. We are so grateful! Thank you! 🤗
18 de dezembro de 2025
Resposta de FLEXA
Thank you so much for your wonderful 5-star review ⭐⭐⭐⭐⭐
We’re truly happy to hear that you love your mini bookcases with doors and that the quality, solid feel, and easy assembly met your expectations. It means a lot to us that you noticed the difference – especially when it comes to the paint and overall finish. At FLEXA, safety and quality always come first, and all our furniture is designed in Denmark and produced in Europe according to the highest standards.
We’re also very sorry that some parcels were damaged during transport – but we’re so pleased to hear that our support team could quickly resolve it for you. That’s exactly the experience we strive to deliver 🤍
Thank you for trusting FLEXA and for taking the time to share your experience. We hope your new bookcases create lots of joyful and practical moments in your home!
Warm regards,
Team FLEXA
Goede service
Goede service, zelfs 23 jaar na aankoop is er nog een onderdeel te krijgen
29 de janeiro de 2026
Avaliação não solicitada
Resposta de FLEXA
Hi Petra,
Thank you so much for your wonderful review ⭐⭐⭐⭐⭐
We’re truly happy to hear that you experienced good service – and especially that you were still able to get a spare part even 23 years after your purchase. That’s exactly what FLEXA is all about 🤍
Since 1972, we’ve designed our furniture in Denmark with longevity and flexibility in mind. Our modular systems are made to last for many years – and to make it possible to replace parts instead of replacing the whole product.
Thank you for being part of the FLEXA family for so many years. That means the world to us!
Warm regards,
Team FLEXA
Resposta de FLEXA
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear that you had a great experience with our support team! At FLEXA, we always strive to provide helpful and caring service – so your feedback truly means a lot to us 🤍
Thank you for taking the time to share your experience. We’re always here if you need us again!
Warm regards,
Team FLEXA
Schnelle Lieferung und super Support
20 de janeiro de 2026
Avaliação não solicitada
Resposta de FLEXA
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re happy to hear that you’re satisfied with both the fast delivery and our support. Providing a smooth experience from order to delivery is very important to us at FLEXA.
Thanks for choosing FLEXA – we hope you and your family enjoy your purchase for many years to come 😊
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