I would like to thank Clifford Bell for being so helpful when I was booking my flight to India. He took the time to explain how I could save money on my flight and made sure that everything was... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Had a couple of issues with my flight but agent Brock agent was so help and polite and sorted everthing out very fast definitely use this company every again
I fumbled my way through the website and bought a flight that wasn’t what I wanted. I managed to speak to Abraham who sorted it all out and saved me from a nightmare experience that would have taken... Ver mais
Martin, was very helpful and a friendly guy • Helped us with sorting our flights and offered us discount and provided us with vouchers too.
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Overall am happy with your service and…
Overall am happy with your service and will happily recommend someone to book with you .
I give David 5 stars for being a good customer service .
He was very helpful I didn’t know what I was booking but David was amazing and help me out .
helpful and prompt
I want to appreciate Justin White…
I want to appreciate Justin White excellent customer service and would like to thank him to get my wheelchair priority boarding and rest from London to chennai he was so kind patient wish him good luck for his future
Mrs sharma
ServiceCustomer service
Abraham was very helpful
Abraham was very helpful, thanks a lot.
Good
they were on the call for a very long time and was not rude and I am very grateful for their generous hospitality. Thank you cheapfly
Abraham is offers good customer support
Abraham was very helpful, took me through the available options, highlighting the pros and cons which made it easy for me to make a decision.
He has been very helpful to assist me…
He has been very helpful to assist me with my booking the ticket
Very professional and polite
Very pleased with the great service and…
Very pleased with the great service and customer care from Malcolm thankyou for all your help getting me a good flight deal
Just dkdmt rush me an was helpful thanks
Just dkdmt rush me an was helpful thanks
Martin was on the phone with me and he…
Martin was on the phone with me and he was very polite.
Many thanks David john
Many thanks David john
Really appreciated
I made a mistake with my booking…
I made a mistake with my booking however David John helped me make changes great experience so far
Roston interacted very well and made…
Roston interacted very well and made sure I had the best flight all things considered; price, layovers, dates etc.
Thank you!
Ruston dealing is very good
cheap and reliable booking website.
I had an excellent experience booking…
I had an excellent experience booking my flight. The whole process was smooth, quick, and stress-free. A special thank to David John for his outstanding help. He was professional, friendly, and made sure everything was arranged perfectly. I really appreciate his excellent customer service and would highly recommend booking through him.
SCAMMERS!
SCAMMERS!! Avoid this company at all costs!
I thought I’d bought a ticket for a Loganair return flight through them for £430. But I didn’t receive a ticket. Instead, I got a call from them, the next day (from someone calling himself Brock) saying I had to pay another £370. They refused a refund. They kept bringing up the fact that I had used a price comparison website to find the ticket, as if it was my fault, in a condescending, “Well, what do you expect?” manner.
At first, they said the extra payment was for a luggage allowance, because this was not included in the original ticket price. They said the airline would charge me “£30 per kilo” for any luggage, so it was cheaper to pay them the extra £370. This sounded unlikely, so I said I would think about it and call them back.
I spoke to Loganair who confirmed that all their passengers have a free luggage allowance. (There is a modest fee for excess luggage)
I contacted my bank and told them I thought the company had conned me. However, although the payment was showing on my statement, the bank said the payment hadn’t actually cleared yet, and there was nothing they could do until it had.
I called the company back and told them I didn’t want a luggage allowance, and asked them to issue my ticket. They then changed their tune and said the extra payment was compulsory if I wanted them to provide the ticket. They said that, otherwise, they would issue it 48 hours before the flight “depending on availability.” I knew that the flight was almost sold out, so there was no way a seat would still be available 48 hours before departure.
I didn’t trust them to issue my ticket even if I gave them more money. I decided to cut my losses. I told them I would buy a ticket direct from Loganair. I told them they were fraudsters and I didn’t know how they could sleep at night knowing they were conning innocent people out of hundreds of pounds.
I bought a ticket through Loganair and was resigned to the fact that I would not see my £430 again. To my surprise, the payment was cancelled. I suspect they sensed trouble at being called fraudsters and decided my money was more trouble than it was worth. Even so, this was a horrible experience.
Incidentally, I note the reviews on this page are mostly positive. There is another page of Trustpilot reviews which gives a true reflection of how this company operates. Find it through Google. Other search results for this company also make for interesting reading.
At first I was worried about the wait…
At first I was worried about the wait and the delays on getting ticket confirmation, however some guy called Abraham was patient enough with me and was able to sort my issues.
Mr Jonathan is very helpful during entire process
Mr. Jonathan is very helpful during entire process, he guided me and provided me good customer service.
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