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At Flighttojoy, we are committed to delivering a seamless, transparent, and value-driven travel experience. We provide highly competitive fares on flights, hotels, and car rentals, ensuring our customers always receive the best available options tailored to their needs and budget. With access to exclusive deals and a user-friendly booking process, customers can easily compare and choose the most suitable travel solutions. Our dedicated travel specialists are available 24/7 to assist with bookings, answer queries, and provide end-to-end support. We take pride in our professionalism, clear communication, and customer-first approach—making every journey smooth, reliable, and stress-free. Your trust and satisfaction are at the core of everything we do.
MD AIR FLIGHT LLC, 21 NANCY PL GAITHERSBURG, MD 20877, 20877, Gaithersburg, Estados Unidos
3,6
6 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Déception ! Billets achetés en mai en disant que les billets électroniques seraient livrés le 15 sept. Une vérification auprès de la co. aérienne cette semaine stipule que la réservation est annulée faute de paiement.À 3 sem. du départ,c'est un vrai cauchemar...
Purchased Houston flight June 14 for Sept. 4 through Flight to Joy MD. The ticket was cancelled without notice. The airline confirmed the cancellation. Despite repeated calls, the agent never provided a valid ticket or resolution. Agent was rude, tried to gaslight me and don’t trust they will issue a refund either. They’re a fraud company.
Resposta da Flighttojoy
We sincerely regret the inconvenience and frustration arising from this matter, and we understand the concern that a disruption to your travel arrangements may cause.
For the sake of clarity and transparency, we would like to confirm that the refund relating to your booking has already been initiated from our end. Due to an unforeseen processing issue affecting our banking/payment channel, the refund may require approximately 30–45 business days to be fully processed and reflected through the original method of payment. We recognize that such a delay can understandably cause concern, and we sincerely regret any uncertainty this may have created.
We take our customers’ payments, bookings, and concerns very seriously. We remain committed to handling this matter responsibly and ensuring that the relevant transaction and refund information is properly documented and communicated.
If you would like us to provide the supporting details, please contact support@flighttojoy.com and include your booking reference number. Upon receiving your request, our team will review the booking and provide the relevant refund information, transaction details, and supporting documentation available from our side.
We respectfully ask that the matter be reviewed on the basis of the documented booking and refund records. Our objective is simply to provide complete clarity, address your concerns professionally, and bring the matter to a satisfactory conclusion.
We sincerely appreciate your patience and the opportunity to clarify the circumstances surrounding your booking and refund.
Warm regards,
Paul Smith
Manager – Operations
the client assistance experience received from antoine Dubois and Paul Smith was good..I greatly appreciate.
Resposta da Flighttojoy
Thank you so much for your kind feedback! We’re delighted to hear that you had a good assistance experience with Antoine Dubois and Paul Smith. Your appreciation means a lot to our team, and we truly value your trust and support. We look forward to assisting you again in the future! ✈️
Warm regards,
Paul Smith
Manager – Operations
Disponibilité, réponse claire à mes questions, prix abordable, professionnalisme de mon agent Antoine Dubois.
Resposta da Flighttojoy
Merci beaucoup pour votre excellent commentaire ! 😊
Nous sommes ravis de savoir que vous avez apprécié la disponibilité, la clarté de nos réponses, nos tarifs abordables et le professionnalisme d’Antoine Dubois. Nous ne manquerons pas de lui transmettre vos compliments !
Votre satisfaction est notre priorité, et nous vous remercions sincèrement pour votre confiance. Nous espérons avoir le plaisir de vous accompagner à nouveau lors de votre prochain voyage. ✈️
N’hésitez surtout pas à nous contacter à tout moment, nous serons ravis de vous aider à nouveau !
Cordialement,
Paul Smith
Manager – Operations
Flying with Porter was a fantastic experience...Personnel onbard was very pleasant and careful...i wish to thank Paul and Clara for their great assistance and particular attention tocards me. I would recommend flying with Porter anytime.
Resposta da Flighttojoy
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a fantastic experience flying with Porter. ✈️
It was our pleasure to assist you, and we’re especially happy to know that you felt well taken care of throughout your journey. Your kind words about Paul and Clara mean a lot to our entire team.
We sincerely appreciate your recommendation and your trust in us. We’ll be looking forward to assisting you again on your next journey. Please feel free to reach out anytime—we’ll be happy to help!
Warm regards,
Paul Smith
Manager – Operations
Great expetience! I was anxious because it was my first time buying flight ticket on my own, they explained me how, and why they do that way and i felt listened perfectly. They make follow up about the journey. So to me 5/5
Resposta da Flighttojoy
Thank you so much for sharing your wonderful experience! It truly means a lot to us. We’re delighted that we could make your first flight booking experience smooth, comfortable, and stress-free. ✈️
At Flight to Joy, we always believe in keeping our customers informed, explaining every step clearly, and being there throughout the journey.
We’ll be looking forward to assisting you with your next travel plans as well! Please feel free to contact us anytime—we’ll be happy to help you again. 😊
Warm regards,
Paul Smith
Manager – Operations
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