floodandwaterpumps.co.uk Avaliações 705

Ordering straight forward,delivery great , adaptor from pump did not fit !

Tammy was really helpful.

Very helpful company and fast shipping with good products.

Outstanding service courtesy of Tammy. She immediately contacted me when stock was available and therfore made my day.

Good product, delivered fast and with instructions. Would recommend!

The Pump was slightly delayed on the delivery, but that was the transport not the company.

Although we've not used the product as yet, it looks a beast of a pump which looks very well made.

Trying it tomorrow!

Prompt delivery and excellent customer support. Item as described. Excellent service- would recommend

To be honest quite disappointed in product- well instructions for product. I just assumed I could phone up and speak to technical support/ that was the whole point of ordering from them- but no, you get an automated message telling you to email and someone will get back within 48 hours! Not good when you have a flooded basement. I’m a woman on my own and wanted step by step guidance- the booklet is crap. Virtually no water coming out the end of the tibe and beginning to think item is not fit for purpose.. wasn’t going to take to here to complain but they did email asking me to do survey so I am just being honest! Is there supposed to be a little torrent of water coming out of the blue nipple at the bottom of the device? I paid £140 as I thought it would be quicker than mop and bucket.. it’s not!

I could speak to a real person on the phone and she was helpful and informative . The pump arrived in two days in time to be used it was very effective.

I couldn't give 5* because the item was faulty. But the problem has been quickly dealt with and a replacement sent by return of posting.

Fast, efficient delivery and follow up questions answered promptly. Just what you need in an area like flood protection.

A good competitive price. Paid for next day delivery but did not arrive.

Everything I ordered was complied with, and the one question I had was answered very quickly in the next email.

Fast efficient service. Great communications.

I never imagined facing 5 inches of groundwater in my basement, but after speaking with someone from the Flood and Water Pumps sales team, I felt confident this issue could be easily resolved. They suggested the right equipment to clear the water and prevent future flooding. The tools arrived promptly by the next working day and are performing excellently. Fingers crossed I won't need their assistance again! Thanks!

No plugs fitted to the pumps

Great customer support with good advice.

Very good support sorted out a small issue very quickly. Once sorted out the pump is ideal for the reason that we bought it.

The whole process from start to finish was excellent,

Thank you!!