Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Ver mais
A empresa respondeu
Not used the tiles yet but delivery was excellent driver even put the tiles in my garage. BRIAN
We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Escrito pela empresa
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Informações de contato
84 B&C London road, TN4 0PP, Tunbridge Wells, Reino Unido
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Excelente
994 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Not opened my delivery yet but will…
Not opened my delivery yet but will respond when I do in about a months time
20 de fevereiro de 2024
Resposta da Floorsave
Thank you for your review, we hope you are happy once your flooring is laid.
Kind regards,
The Floorsave Team.
Second order and both handled really…
Second order and both handled really professionally by the team. I had to speak to them a few times they were really helpful and prompt with responses, I.e they called back with information when they said they would. Very happy with service provided.
13 de fevereiro de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. We can be contacted by phone or email for any further information needed.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thanks for your review. We hope you are happy with the flooring.
Kind regards,
The Floorsave Team.
Good help on the phone and extra…
Good help on the phone and extra samples sent.
3 de fevereiro de 2024
Resposta da Floorsave
Thank you for your review. We are happy to send out more samples to help with your choice, or larger samples to help you.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Very pleased with our purchase
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What more do you need. Purchased 17 sq metres. Looking forward to seeing them down. Ordering and delivery excellent. Even got a telephone call to confirm 2 week delivery date. Many Thanks Floor Save.
7 de fevereiro de 2024
Resposta da Floorsave
Thank you for taking the time to review our service and product. We hope you will be really happy when the floor is laid.
Kind regards,
The Floorsave Team.
Great customer service.
Great customer service.
Excellent and polite communication.
Helpful with alternative products.
Prompt delivery of samples.
3 de fevereiro de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help. Kind regards,
The Floorsave Team
From Order to Delivery
We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you ordered. We decided and placed our order for 12 packets 17 sq metres. The same day our delivery date was confirmed and they were delivered 2 weeks later strapped to a palette. Most helpful delivery driver as well. When unpacked every board was perfect. 100% waterproof. 30 year limited warranty residential, 10 year limited warranty Commercial. Thank you Floorsave. Will let you know when fitted.
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da Floorsave
Thank you for your review. We're happy it all worked out well, please do send us pictures when your flooring is done, we love to see the finished article.
Kind regards,
The Floorsave Team.
Quick and Efficient
Quick and Simple.
Only thing I would expect you to update is payment system and order confirmation.
Once the payment is done online there is no immediate confirmation from Floorsave, had to call them to reconfirm.Hope this gets sorted.
26 de janeiro de 2024
Resposta da Floorsave
Thanks for taking the time to review our service and thanks for your useful feedback. We are currently working on it so hopefully this will be resolved soon.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review, please let us know if you need any further information.
Kind regards,
The Floorsave Team.
Fantastic and responsive customer…
Fantastic and responsive customer service, as usual, but never taken for granted! On time delivery by a very polite and helpful crew of two. Thanks again and I will be sure to recommend to family and friends.
22 de janeiro de 2024
Resposta da Floorsave
Thank you for taking the time to review our service. It's always good to hear the delivery has gone well too.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for your review, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Free samples delivered within 2days
Free samples delivered within 2days. Excellent
20 de janeiro de 2024
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Great
Great, ordered a. Sample and it arrived very quickly. It is aa beautiful piece of flooring.
17 de janeiro de 2024
Resposta da Floorsave
Thank you for taking the time to review us, please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Resposta da Floorsave
Thank you for taking the time to review us, we are glad we managed to sort out your order.
Kind regards,
The Floorsave Team.
5 Stars experience
Good range, good price, very good and friendly communications and fast reliable delivery. Would definitely purchase from them again. 5 stars
18 de janeiro de 2024
Resposta da Floorsave
Thank you for your kind review, we really appreciate good feedback!
Kind regards,
The Floorsave Team.
Outstanding delivery of sample
18 de janeiro de 2024
Resposta da Floorsave
Thank you for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Excellent service I would definitely…
Excellent service I would definitely recommend this company
29 de dezembro de 2023
Resposta da Floorsave
Thanks for your review. It really does make a difference to hear how we did.
Kind regards,
The Floorsave Team.
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