Fantastic service at the store and fantastic fitting. Staff at Floorstore Outlet Leeds have been knowledge and helpful to get the most out of the living room carpet to include a small hallway carp... Ver mais
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Localização
Trocar localizaçãoUnits 16-20 Regent Street, LS2 7QA Leeds, West Yorkshire, GB
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Veja o que dizem as avaliações
Manny was helpful and answered all my questions together with Andy and Lee. I highly recommend coming to the shop instead of buying material online. I have learnt a lot from them.
A empresa respondeu
Manny provided absolutely fantastic service. He was very helpful, professional and friendly throughout, and made sure everything was sorted properly. His customer service was excellent, and I really a... Ver mais
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We have bought laminate flooring for our house project. In store they have a great selection of different floor types. The overall purchase process was very quick and we were offered to pick up our or... Ver mais
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Detalhes da empresa
- Loja de Pisos
- Loja de Camas
- Loja de Carpetes
- Empreiteira para Instalação e Reparo de Pisos
- Fornecedor de pisos de madeira e laminados
Escrito pela empresa
Floorstore Outlet, Leeds’ 6,000 square foot showroom is beautifully designed to offer a fantastic range of Carpets, Laminates, Vinyls & Wood Flooring at unbeatable prices. The Floorstore Outlet stocks discounted lines from some of our most popular top brand ranges including Quick-Step, Karndean, Amtico and many more. With top brands at unbeatable prices, come along and bag yourself a bargain to transform your home or office. The Floorstore Outlet – The name for top flooring brands at the UK’s lowest prices.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contato
Units 16-20 Regent Street, LS2 7QA, Leeds, West Yorkshire, Reino Unido
- 01138314169
Get FREE underlay on any flooring order
5,0
Excelente
441 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
FANTASIC BRILLIANT
Fantastic Customer Service
I’m absolutely delighted to update my review of Floorstore.
After initially being disappointed with my experience regarding a return, I contacted the Managing Director directly to explain my concerns. I have to say, the way the matter was handled afterwards was absolutely fantastic.
The Managing Director personally listened to my concerns and went above and beyond to resolve the situation. I was extremely pleased to receive a full refund, and I genuinely appreciate the time, understanding and professionalism shown.
It’s refreshing to deal with a company that is willing to listen to its customers and put things right when something hasn’t gone as expected.
I’m very grateful for the way this was resolved and I’m more than happy to completely change my original review. Floorstore have shown excellent customer service, and I would now have no hesitation in recommending them.
Thank you to the Managing Director for taking the time to personally deal with my concerns and ensuring everything was resolved to my satisfaction. Fantastic service and a fantastic outcome. ⭐⭐⭐⭐⭐
15 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
We’re sorry to hear that you feel disappointed with your experience. We understand how frustrating it can be to incur a return charge, particularly when goods are unopened and returned promptly.
Our 25% returns charge forms part of our standard returns policy and was clearly set out in the terms agreed and signed at the time of purchase. While we appreciate this was not the outcome you had hoped for, the policy was applied consistently in this instance.
We value all customer feedback and regret that this has changed your view of Floorstore.
Experience at the outlet was great got…
Experience at the outlet was great got my door bars and the colour matched
14 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
A good colour match can make all the difference to the finished look. We’re happy the outlet had the right door bars for your project, and we appreciate you sharing your experience!
Great service from manny this morning…
Great service from manny this morning let us in at 9am helped us alot
14 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
It’s brilliant to hear that Manny was ready to welcome you at 9am and gave you all the help you needed. Thanks for taking the time to recognise his great service, we hope you’re delighted with your purchase!
Resposta da Floorstore - Outlet Leeds
It’s wonderful to know we continue to deliver the service you’ve come to expect from us. Thank you for choosing Floorstore again, we really value your continued support!
Manny has been extremely helpful and…
Manny has been extremely helpful and very supportive
13 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
We’re delighted to hear that Manny provided such helpful and supportive service. We’ll be sure to pass your kind feedback on to him. Thank you for taking the time to leave a review!
Went to the floorstore on roseville…
Went to the floorstore on roseville road for a quote fir the council , they sent me to the outlet on regent Street as they where very helpful and welcoming 🙏
13 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your lovely review! We’re pleased our Roseville Road team could point you in the right direction and that you received such a helpful, welcoming service at our Regent Street outlet. We really appreciate your feedback! 🙏
it's good product i bought two times…
it's good product i bought two times plus good price.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your lovely review and for choosing us again! We’re delighted you’re happy with the product and found it to be great value. We really appreciate your continued support!
Resposta da Floorstore - Outlet Leeds
Thank you for taking the time to leave a review. It’s great to know our team made the whole experience quick, efficient and straightforward!
Manny and shuffs were brilliant 5 star
12 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
It’s fantastic to hear that the team at our outlet store provided five-star service! We’ll be sure to pass on your kind words. Thank you for the great review!
Great value good choices too will…
Great value good choices too will recommend to everyone
12 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your lovely review! We’re delighted you found our flooring great value and enjoyed the wide choice available. Your recommendation means a lot to us, and we look forward to welcoming you back to Floorstore!
Great parking and great prices
Great parking and great prices
12 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your review! We’re pleased you found our parking convenient and our prices competitive. We hope to welcome you back to Floorstore again soon!
Great experience at the outlet will…
Great experience at the outlet will tell friends and family
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
We’re pleased you had such a positive experience at the Floorstore Outlet. Recommending us to your friends and family is a wonderful compliment, and we truly appreciate your support. We hope to see you again whenever you next need flooring.
Manny and the team top class
Manny and the team top class, very helpful and managed to get me a floor, underlay and beading all in stock so I could get the job done, great price will deffo visit again, great lads
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
It’s fantastic to hear that Manny and the team helped you find everything needed to complete the job, with the flooring, underlay and beading all available from stock. We’re also glad you were pleased with the price and the service you received. Thanks for choosing the Floorstore Outlet, we’ll be happy to help again on your next visit.
Very helpful
Very helpful, super quick fitting less than a week really helpful aswell
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
We’re so pleased that we could arrange your fitting in less than a week and make the whole process quick and straightforward. It’s also great to know that our team was helpful throughout. Thank you for sharing your experience, and we hope you’re enjoying your new flooring.
Andy was helpful very good service
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
It’s wonderful to hear that Andy looked after you and provided such good service. We’ll make sure your comments are shared with him. Thank you for choosing Floorstore and for taking the time to tell us about your experience.
Mannys was brilliant and very very…
Mannys was brilliant and very very helpful defo recommend the floor store outlet
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your lovely review and recommendation. We’re delighted to hear that Manny was brilliant and so helpful during your visit to the Floorstore Outlet. We’ll be sure to pass your kind feedback on to him, and we hope to welcome you back again in the future.
Outlet is the place to buy great…
Outlet is the place to buy great flooring
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your fantastic review. We’re delighted to hear that you found the outlet a great place to buy flooring. Your kind feedback and support mean a great deal to our team, and we hope to welcome you back again in the future.
Definitely recommend the outlet good…
Definitely recommend the outlet good selection
11 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
Thank you for your kind review and recommendation. We’re delighted to hear that you were pleased with the selection available at our outlet. We really appreciate your support and hope to welcome you back again in the future.
Resposta da Floorstore - Outlet Leeds
Thank you so much for taking the time to leave us a great review. We’re delighted to hear that you were pleased with the flooring and the range of choices available. We really appreciate your kind feedback and hope you enjoy your new flooring for many years to come.
great service and friendly staff will…
great service and friendly staff will come again
10 de agosto de 2026
Avaliação não solicitada
Resposta da Floorstore - Outlet Leeds
We really appreciate your feedback! It’s wonderful to hear our team made your visit such a positive one. We’ll be very happy to see you again.
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