Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver mais
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3B Ings Road, Ings Road Retail Park, WF1 1RN Wakefield, West Yorkshire, GB
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Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver mais
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Exceptional service from start to finish. The staff at Floorstore, Cross Gates were very helpful and knowledgable. Rob came out quickly to measure up and give a quote, he was professional and friendly... Ver mais
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Excellent customer service at Floorstore Wakefield! A special thanks to Robert for his outstanding patience, professionalism, and friendly approach. He took the time to answer all my questions without... Ver mais
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Paul was a pleasure to work with sorting out another carpet for our house. He is always polite, friendly and helpful- a credit to the store. Will definitely be back when we do our next room.
A empresa respondeu
Floorstore Wakefield is a 14,000 square foot showroom, split across two levels. We designed it inch by inch to offer a unique customer experience, both visually and physically. Displayed to be logical and inspiring, we hope to give customers the best chance of choosing their perfect floor or bed. With 10,000 square feet devoted to showing their most fantastic range of flooring available to suite all varieties of budgets and tastes. The other 4,000 square feet will display a huge selection of beds, along with other bedding accessories.
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3B Ings Road, Ings Road Retail Park, WF1 1RN, Wakefield, West Yorkshire, Reino Unido

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Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
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Knowledgeable staff with great customer service and after sales advice. Fitters were well organised, professional, friendly and helpful. Their craftsmanship is excellent. A great service from start to finish.

Resposta da Floorstore - Wakefield
Scott in the Wakefield branch was great from start to finish. We came in for a comparison quote with the intention to shop around, but loved the fact that prices were really great and Scott didn’t push the sale, just answered all of our questions and made the experience hassle free. I would definitely recommend!
Our filters were great too, JLT Carpet Fitters. So friendly and quick. The job was carpet for 3 bedrooms, stairs & landing, to be fitted over 2 days, but they were in and out over those 2 days, in the space of around 3hrs.
I couldn’t be happier with the finished results.

Resposta da Floorstore - Wakefield
Molly provided excellent customer service and the whole team were very knowledgeable and helpful!

Resposta da Floorstore - Wakefield
The sales assistant Molly was pleasant, knowledgeable and very helpful. The order came on time and was fitted well.
The product itself is of good quality and I am very pleased with it.

Resposta da Floorstore - Wakefield
The salesmen are very friendly and not pushy at all for a sale, I was left to have a good look around and make an informed choice of what I wanted. The salesman was very knowledgeable of all the product in the store and gave me the best advice of what to get to go over my underfloor heating systen id already got down within my home he acted in a friendly but professional manner, and not once did he make me feel silly with all the 101 questions I had for him
i was treated with the upmost respect patience and kindness throughout my whole experience many thanks John & Tracy

Resposta da Floorstore - Wakefield
Quick service kind helpful staff used this company a few times.

Resposta da Floorstore - Wakefield
VERY HAPPY!
From the staff in-store that organised the fitting dates, the stock and everything in between; we are more than happy with the service provided!
The day of the fitting, two gentlemen arrived and promptly uplifted and removed the previous flooring and advised me on the best possible fitting for the area; and what would look best in the space. They got straight to work on installing the laminate purchased, remained very professional throughout and finished the installation very quickly, and to a very very high standard.(so much so that we have now requested the fitters originally provided, for all future jobs)
I have to say, after being quoted much higher prices by other companies, we were hesitant to believe that the extremely low price provided by Floorstore would amount to a similar quality of product and finish in comparison to other traders we have received quotes from; but decided to move ahead due to the overwhelmingly positive feedback provided about Floorstore from other customers.
I am honestly able to say that the entire experience has been amazing and WE WILL be returning as a customer - Our floor looks absolutely amazing, we paid a VERY good price for installation and the materials required; and received a great pair of fitters on the day.
Wishing you all the best for now and the future!
Regards, R + J

Resposta da Floorstore - Wakefield
Staff were very helpful and polite in store. Knowledgeable about the products. Delivery to store was quicker than expected, and delivery to home was well organised and efficient. Products are of good quality, I have purchased floor covering, carpets and beds from Floorstore and would highly recommend.

Resposta da Floorstore - Wakefield
Absolutely brilliant! Molly was amazing at helping us with the carpets and laminate flooring. Helped us with the measurements and made sure we had everything we needed. Scott was brilliant also, we had a lot of stuff that we didnt end up using and he was happy to help us with refunding these and doing swaps for other items we needed instead. Extremely helpful staff, very friendly and had us laughing the whole time. Great enviroment!

Resposta da Floorstore - Wakefield
Managed to get a carpet in for Christmas. The carpet fitter was experienced and friendly. Fitted it a timely manner.

Resposta da Floorstore - Wakefield
Was really pleased with the service we recieved at Floorstore, Scott was really helpful and very knowledgeable I would definatly go to floorstore when I get carpets for the rest of my house the quality is really good. The carpet fitters were also very good they did a brilliant job of fitting our carpet. Thankyou

Resposta da Floorstore - Wakefield
First and foremost a big thank you to Scott who was helpful, informative and patient as we examined the many options.
The service from the Floorstore was exemplary from planning to installation.

Resposta da Floorstore - Wakefield
Absolutely obsessed with our new flooring, thank you Rob for helping us choose the right flooring for our space. Perfect and stress free from start to finish. Thank you

Resposta da Floorstore - Wakefield
Great attention to detail from the in store staff.
The fitters who did the carpets (pretty much full upstairs and staircase) were courteous and tidy in their work
Fully recommended

Resposta da Floorstore - Wakefield
Outstanding service from start to finish!
From Rob at the shop helping us choose our flooring to the top lads fitting everything for us. I seriously wouldn’t choose anywhere else to go for floor covering! Brilliant! Thanks a million!

Resposta da Floorstore - Wakefield
Excellent service from start to finish. Helped us decide what we needed and told us about the different types of flooring. Sent us a guy named Sid to fit and he was also absolutely A1. Helped me with moving sofas as and where, kept us updated with what he was doing and did everything to ensure we was happy with everything. Cannot fault the service from start to finish. Highly recommend.

Resposta da Floorstore - Wakefield
Carpet is lovely - just what we wanted. The fitters were really great too. Very happy.

Resposta da Floorstore - Wakefield
Scott was very Polite , friendly , very helpful , knowledgeabl , this is my second carpet from the floor store and I will definitely be going back .

Resposta da Floorstore - Wakefield
I was let down badly by one store near me so cancelled. I went to floorstore in wakefield, explained what I wanted and Paul advised me what was needed and I was given a 2 day slot for the work. They came to see what was to be done and advised me what I needed to do. They came on the days specified and did an excellent job and I am thrilled with the new floor. I found the 2 workmen very pleasant and polite and can't praise them enough

Resposta da Floorstore - Wakefield
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