FLOWERBX Avaliações 

882
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had the most wonderful service. I ordered flowers for my daughter's birthday today but did not notice that the address for delivery was actually my address - completely my mistake. I spoke to Flow... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered some flowers for a friend following a bereavement - they didn’t deliver them despite paying £10 for next day delivery, and in the comments it just said “didn’t deliver for some reasons”. They... Ver mais

Avaliado com 5 de um total de 5 estrelas

Speaking personally, there is no other platform where I know the flowers are delivered perfectly in an incredibly elevated way (I love the packaging!). For every friend, celebration or big life moment... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

they have a workspace at the los angeles flower market.. no real florist is working there dont get bias by the images... flowers will never arrive in such conditions they litterallt scout the flower m... Ver mais

Detalhes da empresa

  1. Mercado de Flores
  2. também em
  3. Delivery de Flores
  4. Floricultura

Escrito pela empresa

The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

882 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(882)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Charles,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order and that the delivery went smoothly.

We look forward to welcoming you back soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Gorgeous flowers lovely packaged and oh…

Gorgeous flowers lovely packaged and oh so fresh. They look stunning

29 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Mrs Dobson,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Peonies, what a beautiful seasonal choice.

We look forward to welcoming you back soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

my friend…

the flowers arrived and she loved them what more can you ask for

28 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Ms Victoria Kellogg,

Thank you for providing your valuable feedback.

We're thrilled to hear your friend enjoyed the flowers you sent, what a generous gift.

We look forward to welcoming you back soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Flowers always arrive looking fresh and…

Flowers always arrive looking fresh and less for nearly 2 weeks.

27 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Ms Wilder,

Thank you for providing your valuable feedback.

We're thrilled to hear you continue to enjoy our flowers, and are getting the most out of them.

We look forward to welcoming you back soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Catherine,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your first subscription order, and are looking forward to providing you with many more moments of floral joy over the coming weeks and months.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Ms Norman,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Irises, what a beautiful choice!

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Great customer service

They sorted my order after I had to make changes within the hour and were prompt to ask me about the bank holiday delivery and that I could change.

Overall very good experience, would highly recommend

23 de maio de 2023
Avaliação não solicitada
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Michael,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order and happy to hear that our customer team could step in to help.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 3 de um total de 5 estrelas

So far a disappointment

I had high expectations about the quality of the flowers since this subscription is on the upper end pricing. The roses and peonies I got looked lovely for the first two days and then roses all died and peones never opened and died in button. I will have my second delivery soon and I really hope they don’t disappoint

19 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Diana,

Thank you for providing your valuable feedback.

We're sorry to hear that the first order of your subscription and the additional Peonies you ordered didn't last as long as expected. Peonies especially are known to only last a few days, with many varieties changing colour and size dramatically over that time period.

If this happens again in the future, please reach out to the team at contact@flowerbx.com who can arrange a fresh replacement for you.

Kind regards,

The FLOWERBX team

Avaliado com 1 de um total de 5 estrelas

I wanted to be anonymous and it should…

I wanted to be anonymous and it should be a surprise as I wrote to additional mail with all descriptions. Still, complete information about this order was provided during delivery. I wanted to create a unique experience for the special person with 10 different flower bouquets for specific dates but during the first one whole idea was ruined.

25 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear YS,

Thank you for providing your valuable feedback.

We're sorry to hear that your surprise was ruined. I can see you put your initials and phone number down in the contact information for the shipping address, which may have led to the recipient guessing who the flowers were from.

We hope your recipient enjoyed the flowers, even if they knew who they were from.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

The best delivery service and great…

The best delivery service and great value for money. 1st class flowers that last for days ❤️

18 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Jayne,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Pink Sweet Avalanche Roses, and are thrilled to hear they continued to look beautiful after many days.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Good product and delivers on time…

Good product and delivers on time although seems a bit too expensive but I like the quality, freshness and selection of flowers.

25 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Zoe,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Bubblegum Petite Roses.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 2 de um total de 5 estrelas

disappointed with the quality and…

disappointed with the quality and number of the flowers

25 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Shiela,

Thank you for taking the time to provide us with your valuable feedback.

We're very sorry to hear that you were disappointed with your latest order of 10 stems of Angel Cheeks Peonies, and we hope you enjoyed the free vase you received with your order.

Please email our customer care team on contact@flowerbx.com so we can help rectify the situation.

We greatly appreciate your patience and cooperation.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Stunning flowers and fast replies

Stunning flowers and fast replies to questions. Was able to divert the delivery at the last minute as my daughter in law was out, very helpful.

24 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Sam,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Calla Lillies, and happy to hear that our customer team could step in to help.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Beautiful flowers beautifully packaged!

Beautiful flowers beautifully packaged! for you or specially for gifting, they are the best

15 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear London,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your recent order of Roses! Thank you for choosing FLOWERBX to help celebrate life's special moments.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 1 de um total de 5 estrelas

The peonies have not opened almost a…

The peonies have not opened almost a week after delivery and are now dying having never opened.
Very happy after all the expense

18 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Cat,

Thank you for taking the time to provide us with your valuable feedback.

We're disappointed to hear our Primrose Peonies didn't open as planned. Sometimes fresh peony buds can have some sap on them which is sticky and prevents the delicate petals from opening. If this happens, we recommend using a cloth with some warm water to gentle remove the sap.

Please email our customer care team on contact@flowerbx.com and we'll happily arrange a fresh replacement bunch of flowers for you.

We greatly appreciate your patience and cooperation.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Thank you for delivering beautiful…

Thank you for delivering beautiful flowers for my friends birthday! X

11 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Veronika,

Thank you for providing your valuable feedback.

What a lovely gift to receive for a birthday! Thank you for choosing FLOWERBX to help celebrate life's special moments.

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

wonderful fresh gorgeous flowers

Beautiful flowers - fresh and always gorgeous!
Would highly recommend

19 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Bernadette,

Thank you for providing your valuable feedback.

We're delighted to hear you are still enjoying your Subscription with us, and hope you're looking forward to the lovely Peonies and Hydrangeas coming into season!

Thank you for being such a loyal subscriber, we greatly appreciate your support.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Cristina,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your Peonies, what a lovely choice!

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Acacia,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your Peonies, they're an absolute favourite of ours and only around for such a short period of time!

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing flowers

18 de maio de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Alexa,

Thank you for providing your valuable feedback.

We're delighted to hear you enjoyed your latest order of our Bubblegum Petite Rose!

We look forward to seeing you again soon for your next dose of floral joy.

Kind regards,

The FLOWERBX team

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