FLOWERBX Avaliações 

882
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had the most wonderful service. I ordered flowers for my daughter's birthday today but did not notice that the address for delivery was actually my address - completely my mistake. I spoke to Flow... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered some flowers for a friend following a bereavement - they didn’t deliver them despite paying £10 for next day delivery, and in the comments it just said “didn’t deliver for some reasons”. They... Ver mais

Avaliado com 5 de um total de 5 estrelas

Speaking personally, there is no other platform where I know the flowers are delivered perfectly in an incredibly elevated way (I love the packaging!). For every friend, celebration or big life moment... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

they have a workspace at the los angeles flower market.. no real florist is working there dont get bias by the images... flowers will never arrive in such conditions they litterallt scout the flower m... Ver mais

Detalhes da empresa

  1. Mercado de Flores
  2. também em
  3. Delivery de Flores
  4. Floricultura

Escrito pela empresa

The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

882 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(882)

5 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Failed to deliver but did replace & refund

I’m a bit on the fence about Flowerbx. After 3 perfect deliveries of glorious hydrangeas, the next bunch didn’t arrive. It was clear the courier was at fault - they claimed to have attempted delivery despite the tracking showing they hadn’t been within 20 miles of the address. The initial response from customer service was quite ambivalent but after a sternly worded email they did then refund and provide a new bunch. This is marketed as a premium product so that’s what I would expect - they did make it right but only with prompting. Would otherwise have been a 5 star review :-) Still would recommend and use again for a treat.

25 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company.

Really pleased with the roses and candle for my friends birthday, she loved it. I would highly recommend flowerbx.

21 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Would definitely recommend

Really easy to order and lovely flowers. Would definitely recommend and will be buying as a gift for friends and family!

21 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Neave,

Thank you for your lovely feedback, we are so happy you enjoyed your FLOWERBX journey so far and hope we can welcome you back to our website soon!

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Lovely flowers

Great customer service and gorgeous flowers!

20 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Emma,

Thank you for your review, we are glad you enjoyed ordering with us.

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

The most gorgeous blooms!

The most gorgeous blooms. I can't get anything as unique and fresh anywhere else!

18 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Hello Monica,

Thank you for your lovely feedback!

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Stunning hydrangeas - thank you Flowerbx!

I received the most beautiful hydrangeas from Flowerbx as a gift. The most vibrant blue/purple I’ve ever seen and they lasted such a long time. I’ve even been able to dry them - they are the gift that keeps on giving! They’re pride of place as a centre piece on our dining table and look gorgeous. I wouldn’t order flowers from anywhere else!

16 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Helen,

Thank you so much for taking your time to write such a lovely review, we truly appreciate it!

Have a lovely day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Very happy with my recent order with…

Very happy with my recent order with Flowerbx. Easy to order online. My Mom was thrilled with her birthday bouquet and said the flowers were delivered on time and were great quality.

15 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Kristin,

Thank you for your wonderful review, we are extremely happy you enjoyed your experience and hope you Mom enjoyed flowers!

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Fantastic flowers…and candles!

I ordered a beautiful bouquet of hydrangeas for my wife and couldn’t be more pleased! They were fresh, smelled amazing and loved the packaging. Also their candles are of the highest quality I have seen. Thank you Flowerbx!

14 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Jim,

Thank you very much for your lovely feedback, we are glad you were happy with your hydrangeas and candle!

Have a lovely day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

A real flower treat!

The Hydrangea came as a Gift from Flowerbx and they were beautifully packed. They graced my hall sideboard for an impressive length of time. A real treat!

14 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Linda,

Thank you for your fantastic feedback and we are glad you enjoyed hydrangeas, they are true showstopper!

Have a nice day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Beautiful flowers

I always use Flowerbx to send flowers. They are the freshest flowers and always arrive on time with lovely packaging. I had a question about one of my orders and the customer service team were so helpful! Thank you :))

13 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Georgina,

Thank you for taking your time to leave this great review, we will be sure to pass your lovely comment to our customer service too!

Have a great day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with flowerbx!

Absolutely loved my flowers from flowerbx!! They were so beautiful and lasted a really long time. The ordering process and delivery was also super easy. Overall a 10/10 experience. I will definitely be ordering more flowers for myself and as gifts for friends and family!

14 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Hello,

Thank you so much for your lovely feedback, we are glad you enjoyed your experience and hope flowers brought lot of joy!

Have a lovely day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Fantastic amazing beautiful flowers /…

Fantastic amazing beautiful flowers / amazing customer service .. can’t fault anything about this company

7 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Hello Lisa,

Thank you for your wonderful feedback, we are so glad you enjoyed ordering with us!

Have a lovely day.
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Fresh

Fresh, always speedy delivery and exciting to see what comes with every new subscription order. Its a highlight of the month

6 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Niklas,

Thank you so much for your lovely review, we appreciate your support.

Have a nice day!
Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Couldn't be happier

Couldn't be happier. Absolutely stunning flowers, have used similar services before. But these are by far the best. Thank you :)

1 de agosto de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Hello Dean,

Thank you so much for your lovely feedback, we appreciate your support!

Have a lovely day.
Best wishes,
The FLOWERBX Team

Avaliado com 1 de um total de 5 estrelas

Order not properly processed with no notification to myself & £75 taken from my bank account

I ordered flowers for a friend last Friday and didn't think twice about it when I saw the Order Confirmation on the Flowerbx website. By Monday, I realised I hadn't heard from my friend, hadn't received any texts or emails confirming the delivery but when I looked, £75 had been taken from my account by Flowerbx. When I emailed in to enquire what had happened, their Customer Support rep informed me I had selected "Next day delivery" beyond the time allowance, which had caused a glitch in their tech, and the order had not gone through. I raised the point that if I hadn't contacted the team, the money had been taken from my account regardless and I would never have known about this/my friend would never have received her flowers. I was told it's the responsibility of the customer to check for Order Confirmation emails at this stage to ensure the order has gone through...! Ridiculous. Will not be ordering from them ever again as my faith is completely knocked in their ability to fulfil orders, whilst taking their customer's money.

28 de julho de 2023
Avaliação não solicitada
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Hannah,

Thank you for taking your time to write this valuable feedback.

We are terribly sorry you had this experience, please be assured that our IT team has looked into this as a matter of highest priority and confirmed that error causing this mishap has been fixed on our website. I appreciate it was far from ideal and we are working internally to make sure this error never happens again, please accept my sincere apologies.

I can see that you were in touch with lovely Zoe from our customer service team who rescheduled your order and I can confirm that flowers were safely delivered this morning. We have also issued partial refund to your account and small store credit voucher as apology from us for this mishap.

I do hope your recipient will enjoy flowers, please do let us know incase of any further issues or questions and we will have happy to help.

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

Loved my flowers beautifully wrapped

Loved my flowers beautifully wrapped . Interesting choice from my aunt will be getting them again.

29 de julho de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Rebecca,

Thank you for your positive feedback, we are glad you enjoyed your flowers!

Best wishes,
The FLOWERBX Team

Avaliado com 5 de um total de 5 estrelas

The people we sent the flowers were…

The people we sent the flowers were thrilled and very impressed they are still looking great a week later!

24 de julho de 2023
logotipo da FLOWERBX

Resposta da FLOWERBX

Dear Steven,

Thank you for your lovely feedback, we hope flowers bring some joy!

Best wishes,
The FLOWERBX Team

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